PERSONAL PROFILE

• An outgoing and good humoured personality.
• Analytical and a problem solver with excellent communication skills.
• A strong innovative leader, with an ability to think outside of the box.
• A professional and knowledgeable person who learns quickly and enjoys team work with both internal and external customers.

KEY ACHIEVEMENTS

• Architecturally designed and implemented a solution that now manages the majority of gaming machines throughout the UK, with ongoing trials in other countries. The systems are running in over 250 sites with over 1000 users, including the largest casino in the UK.
• Designed and implemented many large relational databases (i.e. in excess of 150 tables, 1-10GB per contract) including OLAP analysis.
• Collaborated technologies from four separate worldwide development companies to provide a single deliverable product.
• Pioneered the complete system technology infrastructure from the ground up. Developed technical strategies and plans to achieve corporate goals.
• Built up a dedicated and professional high-performance team in the UK consisting of developers, support and SQA/compliance personnel. Implemented and managed a development team in India.
• Successfully administered the life cycle of multiple projects from initial planning through installation, operation and support.
• Key technical input into successful bids: Gala (Bingo & Casino), Crown Leisure, Stanley Leisure, Tote, William Hill, Pub Estate Co, Castle Leisure, Sims Automatics, Jennings Racing

EXPERIENCE

XXXX                                                                                                                          (2003– 2006)

The largest international supplier of management and monitoring systems to the Casino and Leisure industry. 

Systems Architect Consultant (Contract position)                                      May 2006 – Sep 2006

• Design the technical architecture for a new casino management system
• Manage the development team to ensure that the system is coded efficiently and within the timeframe
• Define the requirements and design the technical architecture for an ASP.Net web interface to an existing forms based application

Director of U.K. XXXX (Promotion)                                                           Oct 2004 - May 2006

• Managed the integration of XXXX UK systems with other worldwide departments
• Created and managed development plans, skills matrices, delivery schedules
• Liaised with global board level directors both internally and externally
• Analysed business requirements, use cases, business threads
• Provided SQL/OLAP design consultancy to other departments worldwide
• Devised and implemented Quality and Process improvements
• Directed an offshore development team in India
• Successfully co-ordinated multiple simultaneous projects for key national accounts

UK Systems Development Manager                                                          Jun 2003 – Oct 2004

• Previous role transitioned from Honeyframe to Bally following company takeover

XXXX                                                                                                               (1998 – 2003)

The UK’s leading systems supplier to the gaming sector. 

XXXX   (Promotion)                                                                                Feb 2000 - Jun 2003

• Managed the UK development team and 2^nd/3^rd line support desk
• Designed n-tier system architecture and database schema
• Analysed business requirements, use cases, business threads
• Created system specifications and managed change requests
• Organised work allocation and delivery to QA
• Provided technical input into tender documents for sales bids
• Delivered technical sales presentations to prospective clients
• Devised and realised interfaces to and from third party products

Software Developer                                                                               Oct 1998 – Feb 2000

• Lead programmer implementing a new solution from concept
• Represented the company at international trade conventions
• Designed system architecture and database schema
• Managed testing including functional, non-functional, regression, integration
• Resolved live environment and service issues
• Provided on-call customer support and training

HONEYFRAME COMPUTER SERVICES                                                              (1997 – 1998)

Supplier of PC hardware and support services to UK industry. 

Support Manager                                                                                                 Jun 1998 – Oct 1998

• Managed the customer support helpdesk and resolved user/hardware problems
• Ran the maintenance contracts for Graham Group Builders Merchants, Magnet Kitchens and Bass PLC

PC, Server & Network support engineer                                                  Aug 1997 – Jun 1998

• Built hardware to customers specification
• Identified and resolved hardware, software and network problems

Support Desk (Britvic Soft Drinks)                                                          Aug 1997 – Jun 1998

• Sub-contracted to 1^st line IT support desk at Britvic
• Moved rapidly up to 2^nd then 3^rd line support