A PRINCE 2 accredited Project Manager with a proven track record of successfully delivering large complex ICT, eCommerce and Telecommunications programmes within the public sector.  Strong IT sales, marketing and research experience - PhD qualified.

Key Achievements

·       Brought the Broadband Wales Observatory project to a successful closure, within time and budget. 

·       Made a major contribution to one of the largest and most successful ICT and eCommerce business transformation programmes for small to medium-sized enterprises in Europe. 

·       Won high value IT contracts to supply software and services to meet the strategic goals of multi-national corporations.

CAREER and ACHIEVEMENTS

May 2001 – June 2007                                           Senior Research Associate/Project Manager

                                                                               [snip]

As a senior member of Cardiff Business School eCommerce Innovation Centre, I managed the delivery of ICT, eCommerce and Telecommunications related products and services for two major public sector programmes.

Achievements

·       Successfully managed the Broadband Wales Observatory project for the [snip] Broadband Wales Programme, a £115M public sector intervention to provide accessible, affordable broadband across Wales. Key project deliverables included: a strategic study on the future broadband infrastructure requirements for Wales, country market reports, on-line broadband not-spots surveys, content publication on the bi-lingual Observatory Web site and multiple-case study research reports on the benefits of broadband. 

·       Led a team of 11 researchers to develop and deliver a comprehensive eCommerce Adviser Training programme to up-skill and accredit 200 business advisers who proficiently supplied support services to over 11,000 clients across Wales for the £30M Opportunity Wales programme. 

·       Completed the production and rollout of a detailed ‘Advanced Methodology’ for standardised delivery, quality control, and auditing of eCommerce support services to Welsh businesses. 

·       Produced a Continuing Professional Development (CPD) programme in partnership with major technology suppliers (Microsoft, Sage, Netsuite, SalesForce), which was well attended and valued by eCommerce and ICT business advisers from across Wales. 

·       Joined the [snip] Partners Management Board as a non-executive member to support the project delivery and the achievement of targets for the Technology Means Business ICT business adviser accreditation scheme in Wales. 

May 2000 – April 2001                                           Career Break

Taught myself HTML and developed an extensive Web site for a voluntary organisation.

Oct 1995 – April 2000                                            Director Sales and Marketing

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Planned and executed the marketing and sales strategy for high value software products and IT consultancy, implementation and support services in the UK, Europe and SE Asia.

Achievements

·       Launched the Phoebus Java Financial Management System for Retail Banking and Finance by creating awareness of the application and its benefits amongst financial institutions and by undertaking market research for future product development. 

·       Secured a major high value order with [snip], which funded further software development and provided the financial stability for [snip] to achieve rapid growth. 

·       Opened accounts and won high value orders for software configuration management tools (file version control), problem tracking software, client server systems and professional services.  Major customers included a subsidiary of ADC Telecommunications, BZW, Silicon and Software Systems, DEC and Transamerica. 

·       Supported consultants in the gathering of requirements and procurement for the setting up of first and second line IT system support centres in the UK and Singapore. 

·       Established joint marketing partnerships with suppliers and distributors to increase utilisation of professional services and to meet customer demand for a total IT solution.

Nov 1990 – Sept 1995                                           Managing Director

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Founded the company and developed the business which offered marketing consultancy and mailing house services.

Achievements

·       Achieved marketing promotion objectives for government agencies, universities and schools, voluntary organisations and companies across a range of sectors e.g. Stena Sealink, Dewhirst Retail, Sports Council for Wales, etc. 

April 1989 – Sept 1993                                          Senior Marketing Executive

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Generated international sales for finite element analysis software and engineering consultancy services; also produced technical user manuals and specification sheets. 

Mar 1986 – Apr 1989                                             Senior Research Assistant

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Researched and developed a non-linear finite element analysis program in FORTRAN. 

QUALIFICATIONS and TRAINING

EDUCATION

REFERENCE REQUESTS