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Curriculum Vitae
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Personal Details |
Professional Qualifications |
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Date of birth: 04/12/1976
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IBM Certified Advanced System Administrator ND6/6.5
Principal CLP Domino R5 System Administrator
CompTIA Network + Certified Professional
CompTIA A+ Certified Professional
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Industry and Technology Experience |
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IT Industry – 10 years
Lotus Notes/Domino – 9 years – Versions 4.x – 7.x
Microsoft Exchange – 5.5/2000/2003
Microsoft O/S – NT/2000/XP/2003/Vista
Service/Process Improvement and Delivery
Lean, Six Sigma, ITIL |
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Employment History
October 2006 – June 2007 (project component put on hold)
[snip] –
Hemel Hempstead
National Probation Service
Domino Architect
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Working as part of the Design Team to produce a consolidated
solution for the end client
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Writing both high and low level designs for the Domino Messaging
and Domino Infrastructure Designs
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Providing consultation on any Domino components linking with
other design areas
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Producing
a migration strategy for Domino, Consolidating 42 Area Data
Centres to 3 National Data Centres Notes/Domino 6.x to 7.02
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24,000 Lotus Notes user base
August 2006 – October 2006
[snip]
– UK Wide (Via Getronics)
Project Team Lead / Messaging Consultant
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Supervising teams in Sunderland, Leeds, Liverpool, Manchester
and Cardiff
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Providing consultation on messaging, focused on
Microsoft Exchange
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Producing topology drawings of existing Domain and Messaging
architecture
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Complete survey of the IT infrastructure at
Barclays Contact Centres and Wealth Management sites in the UK
July 2005 – July 2006
[snip]
– Bracknell
Lotus Notes/Domino Consultant
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Managing the UK Domino environment, 12 servers, 7000 users.
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Managing all European Domino servers, on rota basis, 20,000 plus
seats.
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Project management including, Password Expiry, Transaction
Logging, Clustering on dedicated network, Server Based
Archiving, Capacity Planning and Consolidation
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Domino metrics provided to UK IT management , and also customers
via Intranet site
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Performance tuning and Domino server audit
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Upgrading production environment to 6.5.3 and 6.5.5
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Formulating SLA and OLA’s with Operational groups and customers.
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Proof of concept - Notes/Domino 7.0.1 Development environment
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Planning and roadmap of future UK Domino environment
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Mixed Notes Clients, 6.0.2, 6.5.3, 7.0.1, DWA, beta testing of
Sametime 7.5 client
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Constant contact with Global Notes/Domino Architect in the US
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Six Sigma process improvement , ITIL service management
April 2004 – July 2005
[snip]
– Reading
Lotus Notes/Domino Technical Consultant
Enterprise Vault for Domino
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Key function was to work with a team creating a journaling and
archiving product for Domino – for Sarbanes Oxley Compliance.
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Acting as a single point of contact for all matters relating to
Notes/Domino architecture.
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Implementation, configuration and support of new Domino Domains.
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Providing Notes/Domino training to in-house support teams
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QA testing of software written by development team. Through
product lifecycle.
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Installing, configuring and testing Notes/Domino 6.5 with focus
set on messaging.
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Sametime 2.5 server to test integrated instant messaging within
Notes Client.
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Providing documentation on Domino mail routing, formatting,
journaling and testing.
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Researching future Lotus products including Lotus Workplace
Messaging, DB2 and Websphere Application server.
Feb 2004 – 1 Month contract
[snip] –
Crawley
Senior Lotus Notes Administrator/Consultant
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Providing consultation on existing Domain, recommending and
implementing changes to security, server infrastructure and
databases, Including Domino policies.
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Administration and support of mail gateway server, running
MailSweeper for SMTP.
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Project work including Domino Web Access deployment and SMTP
mail server upgrade.
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Mentoring and training junior members of the Infrastructure team
in Notes/Domino.
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Change management and service delivery
Feb 2001 – Nov 2003
[snip]
– Guildford
Technical Support Analyst/Senior Lotus Notes Administrator
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Notes/Domino administration and support including mail (SMTP),
application and Sametime servers. R4, R5 and R6. Domino
database administration to improve performance and QA for new
applications.
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Project planning and implementation, including Notes/Domino R4,
R5 to R6 migration, XP Deployment and Dumb Terminal replacement
across UK offices.
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Exchange 5.5 configuration, administration and support.
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Administration and support of MailSweeper and Websense server,
Sophos antivirus.
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Windows NT/2000 domain and server administration. IIS, Proxy,
file and print and DFS. DHCP, DNS and WINS administration.
Writing Kix32 scripts for logons.
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Documenting procedures for Notes/Domino and Win NT server
admin/configuration.
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Interviewing potential staff members, writing job
specifications. Mentoring junior staff members and call
management for support group.
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IT Customer Services Manager for Birmingham office.
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ITIL and PRINCE2.
2000 – 2001
[snip] –
Reading,
Southampton, Windsor
IT Support Professional
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Desktop and network support. IBM laptops. Daily back-ups and
tape management. Laptop builds and imaging. Remote access
support, SecureID, VPN via Dial up connection.
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NT domain administration, training given to new members of staff
on laptops and Lotus Notes.
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Notes/Domino administration and support, mail and application
servers. R4. Domino database administration.
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Providing Support to partners of the firm based on site.
1998 – 2000
[snip]
– Woking
Senior Technical Support Administrator
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Notes/Domino administration and support of mail and application
servers. Domino database administration.
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NT Server and Workstation administration and support.
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Netware 3.11 administration. NT domain administration. Desktop
and server builds. Compaq servers and desktops. Video
conferencing server/client support and configuration.
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Desktop and network support including back-ups and restores.
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Technical Support of [snip] Products, working on sites in the
City including; JP Morgan, ING Barings, Commerz Bank, Rabo Bank
and Pershing.
1997 – 1998
[snip] –
Camberley
IT Returns Supervisor
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Team Supervisor.
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PC and server hardware testing and repair.
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PC configuration and support. Software training.
1996 – 1997
[snip]
– Godalming
Warehouse Manager
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