March 2007 - Present

Quality Control Analyst – [snip]., Harrogate, UK

Responsible for validation activities for the OSCAR (Operating System Consolidation and Application Remediation) project, wherein about 600 applications are to be migrated from Win NT/2000 to Win XP SP2 platform.

ü       Accountable for validation projects in the departments of Metabolism, Toxicology, Pharm Analysis, Bioanalytical, Clinical Pathology, Biotechnology, Environmental Sciences etc.

ü       Work with project teams to identify test requirements and design testing phases to meet system needs.

ü       Ensuring, with minimal supervision, that test documentation is completed and accurate, ensuring compliance to company standards, obtaining signoffs, coordinating resources and working with various teams to deliver the highest quality result. Ensure that they comply with GLP.

ü       Design and document test plans and test case specifications for applications.

ü       Perform application, functional, usability, performance and user acceptance tests.

ü       Review testing documentation such as Test Script, Test Execution Form, Maintenance Form, Change Control Report etc. for different sites including Harrogate, Leeds, Chantilly, Madison and Vienna.

ü       Identify and document software faults and interact with development staff to isolate and resolve testing issues.

ü       Design and maintain the Sharepoint site for OSCAR project documents and ensure all documents are archived on the site with the correct status and details.

ü       Track status of work for all applications and update the status worksheet.

ü       Provide status update in weekly team meetings.

Feb 2006 – Feb 2007

Dec 2004 – Jan 2006

Team Lead  - Business Development ([snip]), Mumbai

As a key participant in building the TCS business plan for Pharma Industry in BPO, my role was

ü       Data collection from various sources such as analyst reports, Process owners, internet, senior management etc.

ü       Assessment of total market size in Shared Services sector in Pharma BPO.

ü       Estimation of market share offshorable to TCS.

ü       Definition of Year wise, Geo wise targets.

ü       Revenue projections till 2011 to match the TCS vision of generating revenues of US $1 B by 2010.

ü       Devising the competency plan and market strategy.

ü       Miscellaneous activities.  

Knowledge management

ü       Designed the knowledge management system for business development team of BPO using MS Sharepoint 2005.

ü       Controlling access permissions for using the repository portal. 

Business Development

ü       Responding to RFPs/ RFIs of prospecting customers.

ü       Making Sales pitch.

ü       Client visit activities. 

IT Analyst (Tata Consultancy Services Ltd) 

Project Leader for [snip], Frankfurt – Migration project for the trading system from C++ to Java platform.

ü       Involved in getting the task order signed off from the client.

ü       Understand the existing trading system and the new system (JETS) in which the functionality had to be reengineered and to identify the gaps.

ü       Do the estimations for converting the screens using the new technology.

ü       Control scope creep by raising issues those are out of scope as per the task order understanding and to be instrumental in getting these issues resolved.

ü       Status reporting to the client and the account manager.

ü       At offshore, to manage the development team (Size 11).

ü       Ensure that TCS QA and review process is being followed for all deliverables. 

System Analyst for GE Infrastructure, Mumbai – Implementation of Kintana tool for Business Processes

ü       Understanding the as-is and to-be processes for ‘Request for Design’ being followed by the provisioning team and design team.

ü       Understanding the business rules involved at each step of the process flow, detailed down in Visio.

ü       Creating the use cases for technical design, to be used by the Kintana implementation team.

ü       Creating screen mock-ups and data and attribute details

ü       Liaising with GE managers for clarifications related to business rules and Kintana specific implementation logic.

Sept 2003 – Nov 2004

Software Engineer ([snip]) 

Configuration Manager and Software Test Engineer for Microsoft Technologies Ltd., Redmond, US – Testing of Distributed Systems and Security Components for latest Service Packs and Hot fixes

ü       Testing of Windows Security and networking Components such as Schannel, Digest, Smartcards, LSA, EFS, NTLM, Kerberos, DNS, DHCP, TS, SUS, VPC, VPN, RAS, Winlogon etc.

ü       Perform automated testing using 3rd party tools, and manual testing for the components

ü       Configuration management for project deliverables.

Module Leader for Aetna Quoting Centre, Pune – Redesign of Quote Renewal System

ü       Requirements documentation

ü       Create high level and low level design using UML diagrams in Rational Rose.

July 2003- Aug 2003

Business Analyst [snip],Mumbai

ü       Draw process maps for their in-house system in healthcare insurance.

ü       Compare the as-is and to-be processes and suggest system optimisation.

Create user manuals for the insurance processes.

June 2001 – June 2003

Systems Analyst [snip], Mumbai and UK

ü       Project initiation by creating project charter and project plan

ü       Scope definition and negotiation. Suggest solutions to clients. Get sign off from the client.

ü       Study existing client business processes and re-engineer the processes to bridge gaps in existing functionality.

ü       System Analysis of projects using UML diagrams like Use cases, Object Model, Activity diagram, Package diagram, Domain model, Statecharts, Class diagram, Sequence diagram, Wireframes and deployment diagram.

ü        Documenting Functional requirements specifications and Systems requirements specifications.

ü       Testing and scope verification

ü       Key player in the design of Catalyze suite of products used for requirements gathering.

Key Clients:

ü       Kingstree Consulting Group

ü       Holiday Cottages Group

ü       The First resort

ü       American Presidential Liners

ü       British Waterways

Nov 2000 – May 2001

Program Coordinator [snip], Mumbai

ü       Entirely responsible for delivering all the software projects in the domain of shipping and logistics

ü       Understand client requirements and convert these into software requirements

ü       Coding using java servlets on Tomcat server

ü       Update requirements documents from time to time and communicate to the project team.

ü       Track development, perform user testing and impart end-user training.

May 2000 – Oct 2000

Systems Analyst [snip], Mumbai

ü       Analysis and design of projects, database management, project mgmt.

ü       Perform user acceptance testing

ü       Process management using principles from ISO 9001 and SEI-CMM

ü       Testing of sites: [snip]

ü       Clients worked for – Air India and Bhilai Engineering Corporation Fertilizers

May 1997 – Sept 1997

Sales Executive (Sesa Seat Yellow Pages), Mumbai