Summary

I am an experienced, “hands on” IT manager with a background of 15 years working on development projects for a variety of clients including leading financial institutions and consultancies.  I am familiar with the full development life cycle and have managed several concurrent teams requirements gathering, development and testing.  At the [snip] / [snip], [snip] and [snip] this included managing on and offshore 3^rd party sub-contractors. 

My technical experience covers bespoke enhancements/interfaces for SAP and Oracle ERP packages and Oracle RDBMS and Java developments. All projects have included data warehouse development and reporting using SQL based tools, including Business Objects. I have worked in Windows, Unix and mainframe environments in a development role and have implemented development standards. I have lead Quality Assurance reviews against in house standards, based on the Capability Maturity Model (CMMI). 

I have performed a management role for the last 10 years, usually representing the IT department in a cross-functional management team.  This has included working with the procurement department agreeing contracts with suppliers and managing dependencies between multiple work streams on large IT programmes. 

Qualifications

Ø      BSc - Computing and Information Systems

Ø      PRINCE2 qualified, both Foundation and Practitioner. (APM OGC)

Ø      British Computer Society - ISEB Certificate in Project Management with PRINCE

Ø      Government Security Clearance to SC.

Key Skills and Experience

Ø      Planning and managing computer systems projects

Ø      Ensuring change control and configuration management procedures are implemented and followed pragmatically

Ø      Managing project risks and issues, using formal procedures and associated database

Ø      Recruiting technical staff and negotiating employment contracts

Ø      Managing third party contracts from tender through to delivery

Ø      Working with outsourced teams of developers in UK, India and Germany

Ø      Using structured analysis and design techniques and methodologies

Ø     Negotiating service level agreements with suppliers to ensure an efficient service is delivered within the constraints of a fixed price contract

Ø      Designing database schemas for data warehouse and MIS systems using Business Objects

Ø      Extensive experience of MS Office products including Project, Word, Excel etc.

Ø      Financial management of projects, including budgeting and cost tracking

Ø      Planning, and tracking of projects using MS Project

Ø      Hands on development, specialising in systems integration. (C, PL/SQL, Java, Unix, NT)

Jan 2007  - Present

[snip]

I am covering for a programme manager on maternity leave, running a portfolio of small projects including changes to an HR appraisals system, updates to the CRM system for marketing and a data archiving project.

Responsible for:

• Project Initiation, including project brief and PID.
• Producing project plans and ensuring delivery to plan

August 2005 – Dec 2006

[snip] / [snip]

Project Manager – Image And Workflow / MI (Initial 3 months, multiple extensions)

The [snip] have developed a suite of bespoke Java / J2EE / Websphere and workflow based applications (Tibco iProcess) to control the flow of information required for bank account maintenance tasks.  This included document management of scanned images and workflow management of the business process.  I managed a series of projects which upgraded these systems both the reflect changes in regulatory reporting for the FSA and to improve the payments processing functionality for the user base. 

Responsible for:

• Managing projects with budgets of £1-2m and 10+ developers.
• Managing analysis, development and testing activities.
• Planning and controlling projects, including coordination with change management and business representatives.  Controlled budgets and resourcing of the projects.
• Ensuring all projects were compliant with the in-house PRINCE2 based standards.
• Coaching junior project managers in project management best practice and quality assurance.

May 2004 – March 2005

[snip]

Project Manager – SAP Enhancements and Interfaces

[snip] implemented SAP across all divisions in the UK and Ireland.  I managed the two development teams and was responsible for:

• Delivering all software developments on time and budget
• Interviewing and recruiting developers from India
• Responsible for ensuring all development was compliant with Sarbanes Oxley (SOX)
• Managing two teams of developers, one enhancing the core SAP system and the other developing the interfaces between the new systems and the multiple legacy systems.  The teams consisted of 8 ABAP, 10 Informatica and 3 business objects developers.
• Responsible for creating the plans and monitoring progress to ensure on time delivery
• Managing risks and issues and management reporting
• Managing technical support of the live system following go-live of the first phase while the second phase was still in development

June 2001 – May 2004

[snip]

Project Manager – SAP Enhancements and Interfaces (Initial 6 months, multiple extensions) 

[snip] Engineering and [snip]  were implementing SAP across the organisation, replacing over one hundred mainframe applications.

I planned and project managed the custom development, including interfaces and SAP enhancements.  During this development phase 200+ enhancements to SAP and 29 interfaces between SAP and other BA or external systems were developed.

Once the development phase was completed I was made responsible for the infrastructure rollout within the UK.  This required managing a third party (EDS) to upgrade 2000+ PCs and install 500 new printers across the UK, from Gatwick to Glasgow.

Responsible for:

• Management of custom development activities and data conversion.
• Management of infrastructure upgrade of 2000+ PCs, performed by EDS.
• Planning and monitoring the progress of 200 developments, both to time and cost
• Managing the development activities of several other external suppliers and IT support organisations, including offshore development teams
• Communicating progress and issues to the rest of the programme

October 2000 – June 2001

[snip]

Senior Technical Consultant. 

[snip] provide Internet based applications. These allow citizens to interact with government agencies, from paying parking tickets to booking adult education courses.   

Technical activities included:

·        Database and system design for SQL server, Cold Fusion and Java applications

·        Designing and proto-typing an Oracle and Java application, using Visual Café 

October 1996 - September 2000 (Initial 6 months, multiple extensions)

[snip] / [snip] 

Bespoke Development Manager (2 years)

Leading two teams of developers and a team of testers, totalling 12 staff.  Responsible for recruiting the new members of the team, planning and quality assuring all work.  This was a PRINCE project. Ensuring delivery to the very tight timescales and a fixed price contract. 

Interface Designer & Developer (2 years)

Initially recruited to design and build interfaces between legacy systems and a new Oracle accounting package.  These were developed in C, Pro*C and PL/SQL. Progressed to team leader, responsible for recruiting new staff, setting technical standards and defining procedures.  Assumed lead role in planning and managing cross team developments. This involved managing the full development life cycle from requirements analysis, design, build and test, through to installation and support.  Ensuring delivery to the very tight timescales of a fixed price contract with late delivery penalties. 

June 1994 - October 1996

[snip] / [snip]

Development Manager - Group Financial Systems 

Originally managing the IT aspects of the project to install a new multinational accounting system, progressed to overall responsibility for both functional & IT areas. Working with multi-national subsidiary of a high street bank installing Oracle Financials, as part of an enterprise wide business process re-engineering programme.  The system was rolled out with a new network infrastructure across the UK and Europe.  The IT staff costs for the initial implementation were in excess of £4m. 

Responsible for:

• Planning, monitoring and controlling all software development and support tasks
• Recruiting all development staff – PL/SQL, C, Business Objects
• Negotiating with external Facilities Management providers, including BT and Sequent
• Quality assurance of all technical designs. KPMG were ISO9000 quality accredited

August 1990 - June 1994

[snip]

Initially as Systems Analyst responsible for [snip] reporting, then Project Leader responsible for development of Credit Risk systems.  This included managing the development of a system to monitor compliance with recent EC regulations. 

Project Leader (Credit Risk Management System), responsible for:

•  Estimating and planning PowerBuilder projects of up to six months duration

•  Monitoring project progress to ensure completion to time and budget

Systems Analyst (Accounts Reporting Datawarehouse), responsible for:

• Specifying user requirements and analysing [snip] requirements
• Requirements documentation using SSADM
• Designing and Testing software to ensure that the quality standards were adhered too

September 1988 - August 1990

[snip](UK)

Pre-sales analyst/Systems Analyst 

• Providing technical support to the sales force.
• Extracting financial information from the corporate mainframe and loading it into an Oracle based data warehouse.

Development Languages Used

 Development Tools Used