Profile
Commercially aware
individual, with four years direct marketing experience. Worked
on IT, Telecoms, Retail, Aviation
and Automotive accounts, both B2B and B2C. Customer
facing roles, enabled development of strong project management
skills, and ability to work well under pressure with confidence,
whilst maintaining a friendly and approachable manner.
Employment
Spent two
months travelling in 2001, and on return worked outside of the
marketing environment due to the downturn in industry and
economic climate.
June 2001 – Present
[snip] - IT Solutions Company
Position:
Account
Co-ordinator
– Customer facing role, working with the account management team
on major Telco Account.
Preparing
status reports,
outage reports,
SLA reports.
Organising events.
Gathering data and building monthly invoices. Raising purchase
orders, good receipt, creating asset no’s.
April 2001 – May 2001 Travelling –
Two months.
November 2000 – March 2001
[snip] - IT and
Telecoms Marketing Agency
Account Manager – Contract
Direct mail, database management, telemarketing, e-marketing and
web-based campaigns for Citrix and Sun Microsystems.
B2B, Customer acquisition mailings – 50k–70k - EMEA.
B2B, Customer retention, 10k–20k - EMEA. Communications for
product launches, events and 3rd party affinity
deals. Assisted in marketing strategy preparation. Reporting
campaign results and analysis.
April 2000 – November 2000 Eclipse
Marketing Services Ltd – Database Marketing Agency
Account Manager– Contract
Direct mail, telemarketing, and database development for
Vodafone, Air France, Peugeot and Renault. B2C, customer
communications – 10k–30k. Communications for product upgrades,
loyalty schemes, market research and recalls. Reporting
campaign results and analysis.
Achievements:
Successfully maintained 3rd party business, based on
quality of service, competitive pricing, and good customer
relations - September 2000.
October 1998 – April 2000 Brann SJA/Brann
Limited – Direct Marketing Agency(s)
Account Manager
Direct mail campaigns and quarterly magazine for Granada Home
Technology
B2C,
customer retention communications – 10k–20k and Quarterly
magazine – 60k–70k.
Communications for
product launches, special promotions, loyalty schemes and
in-store promotions. Direct mail campaign for Mitsubishi
Motors – B2C customer acquisition mailing – 20k-30k.
Achievements:
Quarterly magazine received record response and associated sales
- Christmas 1999.
January 1997 – September 1998 Brann SJA/Brann Limited –
Direct Marketing Agency(s) – B2C
Account Executive/Account Support
Commercial Union, Granada Home Technology, Sainsburys and
Coca-Cola
Achievements:
Promoted
from Account Executive to Account Manager in eight months –
October 1998.
April 1995 – December 1996 The
Walt Disney Company
Marketing Assistant, Walt Disney Records
PA to Director, Sales and
Marketing, Disney Vacation Club
February 1989 – April 1995 The Wyatt Company
(UK) Ltd (now Watson Wyatt Worldwide)
Team Secretary – HR Department
December 1987 – Feb 1989 Chartered Society of
Phsysiotherapy
Clerk/Typist, Education Department
May 1987 – December 1987 Merchant Navy
Investment Management
Filing Clerk
December 1986 – May 1987 Wembley Arena Box
Office
Box Office Clerk
Training and Education
September 1980 - June 1986
Brondesbury and Kilburn High School
Qualifications
6 'O' Levels
PC skills
Word, Excel, PowerPoint, SAP, Outlook, Internet
Training:
Direct Marketing Course
Print Production Course
Interests and Hobbies:
I enjoy listening to all types of music and like to hold dinner
parties to display my culinary skills. I keep fit by attending
weekly
Step-aerobic classes and play badminton to keep up my
competitive spirit. I also have a keen interest in alternative
medicine
and healthcare and like to keep up with all the latest trends.
References available on request. |
