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                                                                        Full clean driving licence 

OBJECTIVES

To successfully achieve my MCSE qualification to enhance my career change onto the path of I.T, further developing my skills to become more established in a networking environment and ultimately achieve a prosperous IT managerial role. 

TECHNICAL CAPABILITIES

 

Languages                           Pascal

 

Databases 4GLS                Access

 

Operating Systems            Windows NT, Windows 2000 Server/Pro, XP, 98, 95                                                                       

Software Packages           MS Office 97/2000 Suites, I.E., O.E, Sophos, Radia                      

TECHNICAL COURSES

Working towards an MCSE                                 Present Study 

MCP 70-216 Network         Implementing & Administering a                             Present Study

                                                Windows 2000 Network Infrastructure

MCP 70-217 Directory       Implementing & Administering a

                                                Windows 2000 Directory Structure 

MCP                                       Windows 2000 Professional & Server                   2002

70-210 Professional           Course including: Installing, managing,                 

70-215 Server                      monitoring, configuring and

Troubleshooting servers, providing

remote access, using appropriate

network protocols in a network

infrastructure 

Computeach                        Networking Essentials                                 

Diploma                                Computeach International Limited                         

Computer Fundamentals Military College of Science  Shrivenham 

NT4 Network Systems     Military College of Science   Shrivenham

Administrator course                               

Data Communications      Military College of Science  Shrivenham 

ECDL                                     British Computer Society 

Equal Opportunities        Royal Air Force Brize Norton 

EDUCATIONAL BACKGROUND                                   

LCGI                                       City & Guilds Level 3 & 4 in Engineering                          

Licentiateship City & Guilds of London Institute                                        

NEBS                                     National Supervisory Management Studies                                             

Halton College          

7 O Levels                            Arithmetic (B) Chemistry (A) English (C)               1969 - 1975

French (C) Geography (D) Mathematics (C)

Physics (C)     

ACHIEVEMENTS & CAPABILITIES

I have proved myself to be a highly motivated, adaptable and very resourceful Engineer, skills that allow me to adapt and adjust to any situation encountered.  I am also a great team player with strong interpersonal skills and an excellent communicator both verbally and written.  I am a keen and conscientious worker who possesses good organisational qualities, a logical approach to fault diagnosis and a sound working knowledge of Microsoft operating systems and applications.  I am currently security vetted to SC clearance until July 2005. 

EMPLOYMENT HISTORY

[snip]                     Technical Support Engineer                   July 2003 – Present

[snip]                               Desktop Support Analyst                        March 2003 -July 2003

H.P/Lynx Tech                       Network Support Engineer                     Feb 2003 - March 2003           

IBM                                         Network Support Engineer                     Sept 2002 - Dec 2002

Royal Air Force                     IT Systems Support Manager               April 1999 - Sept 2002                      

Responsibilities/ Experience: 

·        Co-ordinating an I.T department for staff of over 350 users, operating 60 terminals demanding an excellent technical aptitude and the ability to multi-task efficiently. 

·        Maintaining an NT4 System Network infrastructure. 

·        Troubleshooting and diagnosing user desktop problems on both hardware and software. 

·        Install Desktop PC's and configuration of Network settings for large NT4/Win2K rollout.  

·        Using Royal Blue call logging software to control assets and monitor faults histories. 

·        Taking the lead role in small projects. 

·        Organising manpower and IT resources in support of worldwide operations. 

·        Performing Health and Safety and Quality Control duties, maintaining professional standards and instilling up to date working practices iaw service level agreements. 

·        Actively contributing to a more efficient working environment with less time constraints, demonstrating strong managerial and organisational abilities. 

·        Floor walking, Data migration, Imaging, scripting, peripheral support ( printers, rewriters etc) 

·        Performing system backups, internet/intranet support and deploying software upgrades. 

·        Good understanding of LAN/WAN network topologies.

 
 
 
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