Professional Profile

[snip] is a Technical Consultant focused on architecting and supporting Microsoft solutions around Windows XP/2000/2003 and associated products. His most recent projects have involved designing, implementing and supporting multiple solution components for technology transformations of large businesses as a consultant for [snip] Australia.

Prior to joining [snip], [snip] worked for the Northern Territory Government as a University trainee before succeeding to varying positions including 3^rd level support, leadership and management roles.

[snip] is a Microsoft Certified Professional in Windows NT 4.0 and Windows 2003 with over 8 years experience in the IT industry.

_______________________________________________________

Education:

·         Certificate II in Information Technology, from Northern Territory University, Australia, 1997

_______________________________________________________

Most Recent Work Experience:

Nov 2004 – April 2005 : Transformation Project

HPS C&I (Melbourne, Australia)

Role: Solution Consultant – Australian air Express (AaE)

Activities:

The AaE Transformation project involved deploying Windows 2003 Active Directory and Windows XP across Australia. The aim of this project was to transform AaE’s existing infrastructure into something HP Managed Services could run efficiently over the next five years.  Xxx was focused on architecting the AD, Anti-Virus, Patch Management and other Windows-based solutions for this project.

·         Microsoft consulting including Windows XP and Server 2003, Active Directory, ISA 2004

·         High-level and detailed designs for Microsoft AD, Corporate Anti-Virus Protection (Symantec) and Windows XP Patch Management (Novell ZENworks Patch Management)

·         Implementation, testing and validation of approved infrastructure solutions

·         Installation and configuration of HP ProLiant server blade hardware including deployment of OS software using HP Rapid Deployment Server.

Skills:

·         Windows 2003/XP, ISA 2004, AD, Group Policy, DNS, WINS, Security, Desktop Management

Oct 2003 – April 2004 : Transformation Project

[snip] (Melbourne, Australia)

Role: Solution Architect – Mayne Pharma

Activities:

Xxx was tasked with overseeing the modification of infrastructure designs used in the Mayne Group Transformation for use within the Mayne Pharma Transformation. He successfully negotiated between Mayne Pharma IT Managers and HP Managed Services to ensure the agreed solution met the business requirements of both parties. 

• Ensure comprehensive documentation is completed for all aspects of the solution to meet the stringent compliance requirements of the pharmaceutical industry
• Design, build and support a secure pre-production environment for solution validation and testing
• Co-ordinate and manage the implementation of the final infrastructure solution
• Provide increased security and lockdown using MS Group Policy for all XP SOE clients
• 3^rd level support of lab, pre-production and production environments during HP and client testing
• Technical team leadership

Skills:

·         Microsoft Windows 2000 Server/Pro, AD, Group Policy, SUS, Desktop Management, Team leadership, Project management 

April 2003 - Oct 2003:

Transformation Project

HPS C&I – (Melbourne, Australia)

Role: Subject Matter Expert – Mayne Group

Activities:

As a member of the Infrastructure Design team, the objective was to design a functional infrastructure solution based around Windows 2000 Server, Active Directory and Exchange 2000. Xxx was tasked with designing the Anti-Virus and Software Distribution components and providing input to other team members. 

·         Design, build and validate a centrally managed software distribution solution (using ManageSoft) for XP SOE clients and Windows 2000 Servers which is fully integrated with AD

·         Design, build and validate a corporate anti-virus solution (using Trend Micro) for XP SOE clients and Windows Servers

·         Design, build and validate a patch management solution (using Microsoft SUS) for XP SOE clients

·         Develop testing, approval and release management strategies for environment updates and changes

·         Design, build and support a test lab environment for testing and validation of solution designs

Skills:

·         Microsoft Windows 2000/XP, AD, Exchange, SUS, Group Policy, Software Distribution (ManageSoft), Anti-Virus (Trend Micro)

Nov 2002 – April 2003:

Windows 2000 Migration

Compaq Global Services, part of HP – (Melbourne, Australia)

Role: Technical Consultant – ANZ Investment Bank

Activities:

·         Windows 2000 migration of business critical users across Australia including 3^rd level support during migrations

·         Management and training of support staff to assist in migrations

·         Trading Floor support including Bloomberg and Reuters

·         Data migration and server consolidation

·         Training of ANZ support staff

Skills:

·         Microsoft Windows NT/2000, AD, Exchange 5.5/2000, Team leadership, Project management, 3^rd Level Support 

Feb 2002 – Nov 2002: Windows 2000 Migration

Compaq Global Services, part of HP – (Melbourne, Australia)

Role: Technical Lead – ANZ Banking Group

Activities:

·         Managing large migrations of business users from Windows NT/Exchange 5.5 to Windows 2000/Exchange 2000

·         Consultation with ANZ business management regarding directory, data and security requirements

·         Setup and configure W2K user IDs, groups and policies. Design and implement directory structures, DFS links, and data shares. Script data migration as required.

·         Manage and support User Acceptance Testing and update documentation as required

·         Manage and coordinate the activities of a team of deployment/support technicians

Skills:

·         Microsoft Windows NT/2000, AD, Exchange 5.5/2000, Project management, Team leadership, 2^nd/3^rd Level Support 

July 2001 – Jan 2002: Server and LAN Management

Compaq Professional Services – (Darwin, Australia)

Role: Server and LAN Manager – N.T Government

Activities:

·         2^nd/3^rd Level Support, administration and maintenance of server and LAN equipment across multiple departments and environments

·         Advanced server administration, monitoring and reporting

·         System administration including account, domain and directory administration

·         Upgrades of server backup and virus scanning software

·         Meet or exceed Service Level Agreements

Skills:

·         Windows NT/95/98/2000, Windows Terminal Server 4.0, Novell NetWare 4/5.1, Citrix Metaframe, ARCserve, Backup Exec, Network Administration 

Additional Employment History:

Jan 2000 – July 2001

IT Site Manager

N.T Government – Department of Primary Industries and Fisheries

Darwin, AUSTRALIA

Dec 1999 – Jan 2000

Senior Information Systems Support Officer

N.T Government – Department of Primary Industries and Fisheries

Darwin, AUSTRALIA

Feb 1998 – Dec 1999

Information Systems Support Officer

N.T Government – Department of Primary Industries and Fisheries

Darwin, AUSTRALIA

Feb 1997 – Feb 1998

Information Systems University Trainee

N.T Government – Department of Primary Industries and Fisheries

Darwin, AUSTRALIA

Contact Details:

Address

Mobile

Email