July 2001 – Till date [snip], Singapore.
Infrastructure Specialist

Singapore Ehub/ITC Network Engineer for Customer [snip]
• Acting as Network representative for customer [snip] for Operations, projects and service requests.
• Negotiation with clients on change management, Escalation procedures and SLA for various severities.
• Evaluating with clients for there technical requirements, preferred solutions & costs. Proposing possible solutions and recommendations.
• Working with multiple vendors like SingTel, Verizon Business, Cisco, Fujitsu etc on Network requirements on installations and operations.
• Responsible for planning, investigating, designing and implementing physical and logical communications networks that impact the region.
• Works with team, end customer and vendors to analyze ne[snip] and provide solutions for the customer’s data, voice and image communications requirements.
• Prepare work prints and schematics to define and illustrate network designs and solutions. Designs circuit paths and transmission logic for voice and data.
• Recommend Network solutions for individual site changes and additions. Assist in the planning, design, and implementation of network management systems to monitor, diagnose, control and measure performance of communications networks for the region.
• Providing ongoing support for existing customers on 24 X 7, for new additions or re-engineering. It includes supporting customers for ATM, Frame-relay, PLC, MPLS and ISDN with routing protocols EIGRP, OSPF, BGP.
• Configuration and change management for Networks spanning across the globe.
• Troubleshooting routing issues with Networks and proposing solutions to customer.

Major achievements in [snip]

[snip] WAN MPLS project (Ongoing since 2005)

• Actively involve is initial phases of evaluation and designing with [snip] Core team.
• Attended Cisco CPOC training in San Jose Cisco Lab for new setup to be deployed for [snip] MPLS.
• Participating in planning stage for migrations from existing core to new MPLS core for [snip].

[snip]-Unocal Network integration Aug – Dec 2005
• Project Scope – Interconnection between existing [snip] Core and WAN using SingTel ATM network with Unocal MPLS Network using Verizon business for Asia Pac.
• Design routing interconnection strategy between the 2 cores of [snip] and Unocal using BGP and IGPs.
• Deployment of new MCI MPLS connection in [snip] Singapore, for regional connectivity to all Asia Pac Unocal sites.
• Termination and installation of old and new circuits on some of the sites.
• IP readdressing of Unocal sites connected to [snip] for IP compliance and GIL deployment.
• Coordination with teams from different countries and Core team in US on project plan schedules.

[snip] Datacenter relocation Nov 2003 – April 04.

• Project Scope – Move Network and server infrastructure in [snip] Singapore from existing Datacenter in [snip] House to new outsourced location in Telepark.
• Cutover of new International ATM port and migrate all international PVC to Asia various sites from [snip] House to new Datacenter with least impact.
• Relocation of all domestic links in Singapore from [snip] house to new Datacenter location without impact.
• Configuration of new routing processes for new devices installed and merger with existing processes between Asia and US.
• Relocation of international IPLC to various sites in Asia from old Datacenter to new Datacenter.
• Configuration of Disaster site and fully redundant network for sites with dual links as well for sites with ISDN backup.
• Preparation of Disaster scenario for PVC relocation to hot standby port in DR.

[snip] project ( Nov 2001 to May 2002)
• Involvement for Network infrastructure requirements and implementation during merger / Transition phase of company.
• This included regional deployment of ATM network for [snip], establishing network connectivity for all international sites of [snip] across Asia Pacific.
• Routing architecture implementation as per [snip] global design policy.
• Proposed and implemented solution to [snip] for configuring traffic prioritization on all Asia sites routers in order to overcome the bandwidth problem in October 2001.
• Solely responsible for reengineering the backup plan for [snip] after joining [snip] as there were lot of issues and problem with backup plan
• Did lot of re-engineering work from Routing design side in order to follow a smooth standard and remove the routing loops for all countries for [snip] Asia.
• Actively performing all the configuration management design policy for [snip] Asia since the start of [snip] Project.
• Solely responsible for configurations and changes for the migration of Frame and ISDN from [snip] premises to [snip] house.
• Making all Asia Network gears IP compliance, using secure authentication, logging system and monitored environment.
• Worked out with [snip] on new operational procedures and process for change management, operations and Escalations for various severities.

March 2000 - June 2001 - [snip] GCSC (Global Client Support Center), Cavandish, Science Park, Singapore
Network Engineer
• Handling Day to Day activities for Fault Management and Capacity Management of Customers like [snip].
• Job Includes providing 24 X 7 Client support to Customers. Handling Routing problems on EIGRP, OSPF, IGRP, VOFR, etc.
• Configuration Management which includes as per the customer requirement and given scenario, suggesting solutions to customer and implementing them so as to solve there problems.

• Capacity management includes finding out the utilization of links and suggesting and implementing methods to improve link performance.
This includes management with HP open view tools .To find out errors,
Access rate routing problems, equipment efficiency, Link reliability etc.

• Troubleshooting the customer problems online, on a Network consisting of 72xx series to 25xx Series. Primary Line circuits including Frame-Relay, Leased Lines, VSAT .Making Network availability with ISDN BRI and PRI backup lines. IOS configurations for Router management.

• Implementing backup Plans for customer with ISDN PRI, BRI with configured as various Dialer Configuration as per the scenario .Using Dialer Maps, Rotary groups, etc with various routing configuration during backup Plan, with HSRP, floating static route, Static routes etc.

• Working with Routing protocols EIGRP, OSPF ,IGRP etc.To find out loops
Or to implement configuration for new sites or upgradations to new protocols.

Major achievements in [snip]

1) ACER Computers Cutover to [snip] Network.
During ACER being taken in to [snip] management, participated in Implenting modifications required as per [snip] standards which includes redesigning of Network Partially to change the Location of Hub Side for Network. This includes configuring new Links of Frame-Relay , VSATs in China, Replacements of routers at few locations in AP like Thailand , Indonesia , Malaysia , New zeland etc. Modifying community strings to manage routers with SNMP Manager. Implement Backup Plans for AP and preparing scripts for it partially All of these routers configured remotely with Out of Band access.

2) Participated in major projects of [snip]organ for migration from Fram-relay to PLC circuits. ISDN circuit tests and turn up for inter-region links.
ISDN testing for AsiaPAC sites , for customers like [snip]
Using PRI / BRI. Configuring Frame-relay for upgraded or new links for customer like [snip] ,  Configuring routing parameters for new links as per requirements.

April 1999 - March 2000 [snip], Mumbai , India.
Senior Network Engineer

• Development of implementation plans, Integration & Implementation of projects.
• Working on Add–Hoc basis depending upon the Project either at Site as IN House, or with the Implantation team.
• [snip] being one of the biggest distributor for CISCO routers in India , to support the ongoing projects for Banks , Commercial firms, etc. to configure Router with leased lines, CSU/DSU , VSAT.
• The Job responsibilities included configuring routers for Clients with Lease line interfaces, making links up working with [snip], Connecting Sites together, Implementing Backup Plan with Leased lines and ISDN.
• Preparing scripts and Plans as per the scenario on routers from 72xx, 3xxx, 25xx .Implementing contingency plans using HSRP.ISDN backups using BRI.

Major achievements in [snip]

1) Bank of [snip] Site installations for 8 sites in Mumbai.
Configured and Implemented 8 Sites for Bank of [snip] in Mumbai using 4500 at hub and 25xx series at spoke sides using IGRP and RIP with redistribution . Connecting these sites with Leased lines with traffic shaping technique implemented, Also with multiple links with load balancing implemented. Backup plan with BRI at 6 sites. Also connecting the main site at Mumbai to country hub via VSAT.BRIs implemented with Static Dialer Maps.

2) [snip] Bank Sites configured , Router Configuration for 3 sites in Mumbai for [snip] bank consisting of 4500 series and 3640 routers .With EIGRP as routing protocol .Along with few static routes.ISDN for Backup strategy.Leased lines and VSAT at few sites used as Primary line.
Also for Pune, India [snip] branch configured 2510 router to connect with Mumbai Hub.

3) [snip] Mumbai Site Upgrade participated as active team member in project for [snip] Mumbai Office setup including 7206 Router with 384K Leased Line going to [snip]. ISDN used as backup line. [snip] Mumbai using 2 X 7206 Router configured with backup line and augmentation. Also Configuring Catalyst Switch 5000 for LAN at the Site .
The backup configuration using dialer rotary group.

 July 1995 - Dec 1998 [snip], Andheri, Mumbai .India
Network Engineer

[snip] Computers is a universal solution provider, providing solutions to customer varying from LAN to WAN as well as in Software Applications.
Having its different divisions to provide expertise in various technologies
Worked as Network Engineer in Networking Division for a period of 3 yr.

Job Responsibilities included

• Providing On Site and Offsite support for customer Networks including CISCO Routers, 3com routers, Hubs, hardware and Software Configuration, Structured Cabling etc.
• On customer support basis troubleshooting customer problems as per call.This Includes Router IOS Configuration for Interfaces, Leased or Dialup Lines, Configuring Router security with passwords and User ID.
Configuring ISDN interfaces,
• Configuring various routing protocols with IP and IPX, maintaining IOS version updates, Memory upgrades in routers, uploading and downloading config from TFTP.
• If on project staying in house at Site for a duration till the network is error free and customer is satisfied
• Also handling Operating system and Application Servers from Compaq and IBM. Configuring medium scale IBM Servers to support 50 to 250 users with AIX as operating system. Supporting operating systems like Windows NT, SCO, AIX, Win98, NovellNetWare, etc.
• Installing and configuring IP components on these servers like DNS , DHCP,WINS (NT), HTTP Server,NFS, IP Tunneling,

• Administration on the user and application level in the above specified operating system environment as well as heterogeneous network with mix and match of OS connected together.

Major Achievements in [snip]

[snip] 5 sites setting up with a team of 6 people for sites at Pune, Mumbai and Bangalore.Installing 36xx and 25xx series routers at Hub at Mumbai and connecting it with 25xx series routers at spokes in Pune Mumbai as well as Bangalore.This included configuring router with latest IOS, configuring Interface for WAN and Ethernet, Security configurations, implemeting backup Plans with Leased Lines .Configuring Switches at these sites for different Department within premises. Configuring EIGRP as routing protocol with few static routes.

Stock Holding , Vikroli , Mumbai Installation , Participated actively in setting up of site for one of the division of Mumbai Stock Exchange at Vikroli to connect it to its main HO ,Also setting up the network at the premises in Stock holding with Windows NT , SCO Unix with DNS Servers.

TECHNICAL SKILLS CISCO
• Cisco routers from 72xx to 16xx, Hardware Installation and configuration
• Cisco switches 29xx to 55xx series installation, configuration for multiple Vlans and complex topologies.
• PIX firewalls install and configuration as per security requirement.
• VPN installation and configuration and installation for site to site or client to site scenarios.
• IOS Configurations. Booting with various images from Flash, PCMCI and updating those images, Debugging booting process.
• Interface configuration for leased lines, ISDN, various encapsulations, Fine tuning parameters for traffic shaping Load balancing, Implementing HSRP etc.
• Configuring PVC with multiple subinterfaces and different encapsulation types.
• Implementing security strategies with various techniques. Traffic management and restrictions based on application requirements.
• Configuring various access ports like AUX, Console and ttys.
• Setting ISDN Plans with Dialer maps, Dialer profiles, Rotary groups on PRI and BRI Lines.
• Routing protocols BGP, MBGP,OSPF, EIGRP, IGRP, and RIPV2 with IP and IPX.
• Router security administration using password security, User Ids, Privilege levels, Router logging on server.
• Co-existing multiple routing protocols with redistribution.
• Configuring Router Interfaces with ATM, Frame-Relay, Leased Lines, HSSI, HDLC, Frame-relay Switching, Router as Bridge, etc.
• Configuring MPLS networks with various VRFs, VPN and hybrid requirements.
• Voice over Frame-relay and Lease circuit.
• SNMP management of routers with scripts and HP Open View.
• Troubleshooting routing loops and performance fine-tuning ne[snip].
• Media; ATM, Frame-Relay, MPLS, VSAT, Private Line, FO.

Network Management Tools
• Net Scout server and probe configuration for WAN links.
• Ngenius Server configuration for network monitoring reports and statistics for online and periodic information.
• Concorde application configuration for monitoring router and other WAN/LAN devices via SNMP MIB.
• IBM / HP open view for online device monitoring and generating alerts.
• Cisco works configuration for router inventory and configuration management.

Operating Systems

• Desktops Windows 2K, NT, 98, XP.
• Windows NT on Compaq Proliant Servers supporting 50 to 250 users
• Novell NetWare 3.x to 5.x
• SCOUNX , IBM AIX ,Linux
• Lantastic, NetWare Lite

Other TCPIP Products
• DNS , DHCP, Ftp ,Tftp
• HTTP Server
• NFS, IP Tunneling.
• SNMP Management

EDUCATION

3/1994 M H S S Polytechnic India-Maharshtra-Mumbai
Diploma in Industrial Electronics from one of the most honored Polytechnic in India.

Presently undergoing Masters Degree in Business and IT from University of Wales, UK. (Finished 5 modules – Dissertation going on)

ADDITIONAL INFORMATION

 Technical Certifications Achieved:
 CCIE (Written)
CCNP2.0
CCNA 2.0
MCSE Internet
CNE 5.0
Scheduled for CCIE Theory exam in Mar 07, planning to complete CCIE by end of May 2007

PERSONAL PROFILE

Date of Birth 9th September 1976
Status in Singapore – Permanent Resident
Nationality INDIAN
Marital Status Married

I like to take responsibilites and fullfil it till best satisfaction. Also to handle critical tasks this gives new types of experiences and exposure.
I believe in hardworking, honesty and dedication to achieve my Goals.