BA MBCS CITP MAPM CertEd

Summary:

[snip]  is just completing the launch of a £27M hybrid-mail B2B offering from [snip], hard on the heels of a successful launch of an e-commerce rescue project for the [snip].  

[snip] is an experienced, pragmatic, politically astute, award-winning Project Manager with extensive Analysis and Process Re-engineering experience.  He has solid experience in Change Management, Consultancy and is an educationally qualified Mentor  with a strong technical background in Governance, Methodologies (including Prince II), and best-practice Management of Risk and Information, particularly as it regards personal information. He is an experienced tutor in Process and Information architecture.
His projects have covered Commercial, Public, Private, and Government sectors, and have included the management of in-house, offshore, consultancy, supplier, contractor, permanent teams and stakeholders. He is adept at recovering under-performing projects.

Programme and Project Management

·          Senior PM 2008 [snip]. European postal aggregation. Secure document production and logistics.

·          PM [snip] 2007. Project recovery and completion large e-commerce systems; retail, CRM, logistics, fulfilment.

·          Designer / PM [snip] 2006-7.  Secure prisoner services, VoIP, HCI, Kiosks, Governance, Contracts.

·          Architect / PM Online-Confidential 2004-6. Online real-time secure communications, R&D, Governance. Patented.

·          Consultant / Audit [snip] Centre for Excellence in Leadership 2005. Process / Systems audit.

·          PM [snip] 2003-4. Re-engineering of Learner information collection. ERP, warehousing.

·          Consultant PM and IM. PO Consulting 1998-2003. Business Process Re-engineering assignments, ERP, CRM.

·          Analyst/PMO [snip] Security 1994-8. ERP, Job Control, Helpdesk, Contracts. OJEU. Public/Commercial transition.

·          PMO [snip] 1990-4.  Business Process Reengineering, Finance, Helpdesk, Contracts, OJEU. Saving £8Mpa.

·          Consultant PM, Analyst, and IM. Engineering, Pharmaceuticals, Public Transport 1981-9. Software Development. 

Mentor:

·          Consultant and Tutor IM systems and Project Management for the Open University 1994-2002

·          Senior Tutor and Supervisor, IM and Project Management Research (Prince II) 1998-2004

·          Extensive skills-passing experience throughout his career. 

Innovation:

Winner of the ICI Award for Systems Innovation 1989

Consultant Author - Project Management training course (Prince) Open University 1995

Winner of the Electrical Trade’s Innovation Award for ‘The Software Toolcase’ estimation package 1996

Short-listed for the PO and Microsoft Director’s Award for Innovation 2002

Patent holder: ‘Privacy in personal internet communications’ (Patent GB2403633B) 2005 

[snip] holds a unique award for systems innovation granted by ICI for work done at Alderley Park in the 1980’s , creating the first linked in-vivo and in-vitro compound database searching tool (he also has systems innovations awards from the Chemical and Electrical industries, the Post Office and Microsoft, as well as a patent in secure web communications).  He has run IS Innovation projects for ICI, Royal Mail, the [snip], the NHS in the prison service, and many others, and has created commercially successful products. He is currently completing the creation of an effective document-management system for [snip]. He has mentored and supervised MBA projects for the OU, supporting students working within many sectors in the UK and Europe. 

Pharmaceuticals: 

Rose to Chief Programmer with [snip] in the 70s before leading several projects over six separate contracts as Project Manager at ICI Pharmaceuticals in the 80s/90s, both at Alderley Park and at Macclesfield.

Projects completed included:

• Laboratory Stock system
• Joint searching of Biological and Physical data
• Special Library management systems
• Pharmaceutics distribution and shelf-life tracking
• Manufacturing systems support
• Manufacturing record optical archiving and storage

ICI awarded [snip] a prize for Systems Innovation on the completion of the Joint Searching project 

Major commissions and assignments: 

[snip] January 2008 - present.

Infrastructure design, build and deployment of backend processes supporting the European launch of DeskDirectGlobal.com, a new venture. Involved the deployment and integration of European Print and Fulfilment partners, sub-contractors, SLAs, and formal purchasing procedures. SQL, XML, secure web technologies.  

[snip] June – December 2007.

Focused e-commerce deployment  of a portfolio of sites including Amazon Toyshop, to aggressive timescales, including services to retail outlets (EPOS), postal catalogues, and specialist websites. Data migration and cleansing, CRM, Retail Intelligence.  Project recovered from 3-month delay. Purchasing of infrastructure, SLA, etc. Java, Blue Martini, SQL-server, fully redundant services, Web technologies. 

[snip]  October 2006 – June 2007

Design, architecture, development and implementation of secure managed interpersonal communication using Microsoft servers, FMS, auto-run VoIP, cam, text, etc. The context for this development has been in Health support environments, particularly psychotherapy,  in the Prison Service and problem gambling, where security, the application of standards, and communication problems (technical and human) require the deployment of appropriate strategies. This work resulted in the award of a patent in confidential internet communications.

·          Project Management of Online Confidential secure communications to prisoners

·          R & D of an international Open directory of support agencies

·          Prince II, MSP, UML, Stakeholder Management

·          Web technologies:  .NET, XML, SSL, Streaming, SQL, ASP, VoIP 

[snip] – Gambling Charities and organisations, NHS DAATs, Barnardos, etc.  July 2005 – Sept 2006

·       Business Process Change:  Develop first fully confidential online counselling service for national support agencies (NHS and private), leading to a patented security process and the first UK online helpline to meet all professional psychotherapy Best Practice: Professional Practice rule mapping, analysis, design.

·       Web-based technologies:  Broadcast, Security, XML, SQL, multi-way VoIP, Streaming, SSL, …

·       Offshore team, Prince II, MSP, RAD 

[snip] February 2003 – January 2004

·       Project Management:  Adult Education provision and outcomes analysis and publication support systems

·       Data (IM) migration, consolidation, Data Warehouse, and publication processes

·       Oracle, SPSS, Business Objects, LDAP, web services

·       Consultancy, supplier, contractor and outsourced team, Prince II 

 National Rehabilitation Charities August 2002 – January 2003 & February 2004 – June 2005

·       Interim Manager – Business Transformation infrastructure and systems development and support

·          Programme and Project Management build of internet-based infrastructure and treatment support

·          Prince II, RAD, Stakeholder Management

·          Web technologies, SQL, ASP, .NET, Java, Scripting, Streaming 

[snip] June 2002

·        Project Manager development of medical professional community support

·       System and service level agreement (SLA)

·       SQL, MSP, AJAX, XML 

[snip], Post Office, RM International October 1997- May 2002

·       Project Manager for technical & commercial-focused projects up to £2M cost

·       Programme Manager mixed portfolio cross-business projects

·       Interim IT Manager – International CRM during establishment of PO/TNT JV

·       Mentoring project staff leading to professional accreditation

·       Supplier Relationship Management of software and equipment vendors

·       Business Process Re-engineering total cost of ownership (TCO) for 45,000 desktops

·       Consultancy for Bank Interface design for development of account consolidation (Oracle and XML)

·       Case, Prince I and II, SSADM, MSP, UML, OJEC 

1977-1997 Other Senior and Project Manager roles

·          Hilti: Oracle financials reporting and integration (1997)

·          PFI: Building control system for Imperial College, London (1996 - 1997)

·          Pantek: Prize-winning estimation package ‘The Software Toolcase’ (1995 - 1996)

·          [snip]: Programme management, SLAs, finance and SM systems (1991 - 1995)

·          Interim IT Manager, Manchester Transport  (logistics scheduling) (1989 - 1990)

·          Project Manager, ICI (Astra-Zeneca) pharmaceuticals (1984 – 1989 and 1990- 1991)

·          Project Manager, British Nuclear Fuels (Document management ) (1981 - 1983)

·          Chief Programmer, GEC and [snip] Pharmaceuticals (1977- 1981) 

Qualifications:                                    

BA (Open) (Maths)

                CertEd (Liverpool) (Maths)

Member of the British Computer Society (MBCS)

Member of the Association for Project Management (MAPM)

Chartered IT Professional (CITP) 

Consultancy experience:

[snip] has worked with and for a number of major consultancies:

·          2 years as PM, working with Atkins at BNFL – Document management

·          18 months as analyst, working with PriceWaterhouseCoopers – PO property services

·          12 months as PM, leading an Oakleigh and Xansa team – LSC, UK education data

·          3 months as consultant, working in a Quadrant team – PO bills consolidation 

Security 

Former Positive Home Office high-level Security Clearance 1984

Patent holder in secure communications in therapeutic environments over the internet 

Key Technical background (proficient or expert): 

 [snip] is married, has two grown children, drives, and is a non-smoker.

Interests: He’s a passionate artist and has exhibited his glass sculpture in several countries.

 He writes puzzles and crosswords which are published and syndicated widely