·         Business Analyst with good Project Management and testing skills.

·         Developer with 17 years experience delivering mainly in Open source systems, also with some proved knowledge of Microsoft based languages.

·         Well-developed team management, and mentor skills, as well as personally motivated/pro-active. Attention to detail.

·         Proven ability to “Hit the ground running” in any environment.

·         Proven, consistent track record of project work delivered on time and on budget. Excellent performance under pressure.

·         MComp from Universidade Autonoma de Lisboa - Portugal (1994).

·         Member of the British Computer Society. Secretary for the Lincoln branch.

·         Web Contents Management and Definition Course - 2002

·         Trainer Course – 2002

·         Informix 4GL Certified Developer - 2001.

·         RATIONAL TestStudio Suite Certified Consultant - 2001

·         Project Management Course - 150 hours - 1998

21^st March 2005 – 31^st January 2006

Software Developer and Acting Test Manager– XXXX, Lincoln, Lincolnshire, UK

Working on a new team where the most of us were alien to the suites under development / maintenance and where the demand to keep the systems up was very high. I instigated and headed the creation of a testing team and testing practices.

My Achievements:

• I conducted the change and maintenance of the New Business interface to Connect. The final look of the user interface was not what the customers were used to and I had to rollback 6 months work done by some other team.
• In May 2005 I asked the IT Manager if I we could implement test practices and select an Automated Test Tool. After the approval I conducted the tool selection and implemented the procedures for the tests, after that started to train and guide a team to perform tests. I led the testing of the next big release and made sure that it was competently tested and positively accepted by the business.
• Created several scripts and organised several libraries to automate the testing of several websites. Due to that it was possible improve the daily routine tests and free support staff for another tasks.
•  Also since May I flexibly worked on both sides “of the fence”, developer and tester, depending on the needs. Since November 2005 was effectively the acting Test Manager.
•  Tests created during this period: Unit/Requirement, Integration, System, Regression, and Performance.

Technologies: Linux, MySQL, Perl, PHP, JavaScript.

10 January 2005 – 28 February 2005

Business Analyst – JMacêdo, Fortaleza, Ceará, Brazil

The market in Brazil is very demanding due to the size of the country. The decision takers needed to have all the information before they could decide the prices. So, new systems had to be quickly designed in order for the decisions to be taken with lesser risk.

My Achievements:

• Based on very few information from one of the national sales director I successfully analysed the requirements for a Price Simulator and was able to develop an excellent specification. The fact that I have excellent communication skills and were able to organize several meetings and persuade the people with the knowledge to give me information also helped.
• Introduced several improvements to the analysis templates in order to make them more complete and accurate.
• Test templates were outlined and presented for common use within the department.
• Rational Test tools were used in order to perform Unit, Performance and Regression testing.

Technologies: J2EE, J2ME, Oracle 8i. Rational Enterprise. Clear Case, Rose, UML, Rational Test Studio (Robot, Test Factory et al).

Sometime from February to December 2003

Bug Fixing in the CAM-I website, Dallas, Texas, USA (working remote)

Several features of the website were out of order since the website was updated the year before (2002).

My achievements:

• Repaired the problems in the link between the company’s website and US Postal Service website.
• Reorganised some internal links in the Standards Improvement Request (SIR) section in order to allow the users to submit and download documents.
• Creation of small C++ routines for internal use.
• Took part in the definition of a proposal for the new software standard.

Operating Systems: FreeBSD.

Programming Languages: C++, XML, Perl, PHP, and JavaScript.

SGBD: MySQL. 

March 2000 – 31^st January 2003

Senior Consultant – Sinfic, Lisboa, Portugal

During my time on this company I needed a high level of flexibility, depending on the project and the team involved.

My responsibilities were: Project Manager, Business Analyst, Test Manager, Tester, Development Team Leader, Developer and Trainer.

From May 2002 until December 2002

• I led a 1000 hours training course in: Perl (Foundations, OO, DBI and CGI), SQL, Data Modelling  with ErWin, Access, Networking, SQLSERVER, RUP, OO with UML, Rational Rose, MVC, VB6, ASP, NET, PHP, MySQL, Java.
• After realizing that some improvements could be made to the course I requested the authorisation from the course manager and reorganised some modules. Also persuaded the trainees to spend 2 more working hours, per day, in class for them to learn VB.NET and Java.
• Monitored and successfully coordinated the course projects: WEB (2), Libraries’ Management, Contract Works Management, RMA’s Control, Telemarketing Control, Salaries and Workload sheet. 

Early 2002

• Test Manager in the SAPEC project.
• Successfully supervised all the conception and implementation of the scripts in VBScript for regression and performance tests using Test Factory and Rational Robot. I was also responsible for the conception and creation of the platform and the test scenarios.
• The tools Rational Clear Quest and Rational Clear Case were used for versions and tasks control.

February 2001 - January 2002

Business Analyst / Database Designer / Development Team Leader / Developer – Fidelidade Insurance Company

The aim of this project was to convert data from a NCR legacy into an Informix Database. A whole new interface in DHTML / Perl / JavaScript was created. Bug fixing was necessary at the same time.

Manage 2 teams. Staff of 10.

My achievements:

• Successfully managed and engineered the database layout for the Life, and Payments & Receivables.
• Created and implemented of CGI scripts to access the Informix Data Base information.
• Constructed and maintained DataStage’s scripts and jobs for the data migration.
• Constructed and directed the implementation of scripts that allowed the Informix programmes to quickly verify in which server they were running and re-create all the connections with the Data Base server.
• Created scripts to test Performance and Regression using Rational Robot and TestFactory.

Operating Systems involved: Windows 2000 and HP-UX. 

Programming Languages: Informix 4GL, Perl (with DBI and CGI), DHTML, and JavaScript;

SGBD: Informix;

Tools: Informix DataStage, ErWin, Rational TestStudio, Rational ClearQuest.

March 2000 -15 January 2001

Business Analyst GE Capital Finance Woodchester

The company decided to have all systems Euro ready 1 year ahead the deadline.

1. Conversion of the Windows core system to work with the Euro (€)
2. Conversion of the JDEdwards financial modules to work with the Euro (€)

My achievements:

• Successfully managed of the project for conversion to the Euro in all the core business software. Due to the precision used the final deviation of the conversion was lower than one cent of Euro.
• Efficiently implemented the test scenarios and the test plan. Tests created: Integration, Performance, and Regression using Rational Robot and TestFactory.
• Resourcefully organised the changes in the test platform to serve as backup server is emergencies. Established the daily rules to follow for the platform be ready.
• Organised and managed the team that optimized the Oracle database. Rapidly created a Rescue plan for the database.
• Enthusiastically managed the contractor’s team working on the software changes and bug fixing.

Operating Systems – Windows 2000;

Language of Programming – Visual Basic 5;

Tools – ErWin, Rational Suite;

SGBD – Oracle.

16 April 1999 – 28 February 2000

Software Developer / Business Analyst – Telesp Celular, São Paulo, Brazil

I joined this project just 2 months after the Baby Project went live. Because of the very short development cycle several bugs were disrupting the system.

My achievements:

• Efficiently developed and fixed bugs using Informix 4GL in the Pay as you go system. It included traffic, scripts to interface with the intelligent central and billing. 
• Assertively negotiated and gathered requirements, including delivery terms, with the internal clients.
• Successfully established internal rules for changes request and prioritisation.

Operating Systems – Windows NT and DIGITAL UNIX;

Programming Languages – Informix 4GL, C, Shell Scripting;

SGBD – INFORMIX.

March 1996 – 15 April 1999

Software Developer / Business Analyst – Portugal Telecom, Portugal

Enthusiastically integrated in the communications analysis team we had to make sure all the daily traffic would be converted, processed and delivered to the billing system. We also had to implement technology related changes.

Act as “fireman” every time we had any problem regarding traffic communications.

My achievements:

• Creatively automated the conversion scripts to recognize numbers of parameters, type, order, and validation of all the parameters. Created log files per script running. That efficiently allowed us to overcame any problems that happened during the runs and sort things out quickly.
• Resourcefully maintenance of the “converters” Binary->ASCII.
• Successfully designed, built and monitored a SQL script that validated the type of billing a telephone line had: Counter or full detail. This script was run every time we had a billing cycle. (Every 5 days).
• Successfully designed and built a Shell script which, based on communications traffic reports, supplied a daily report compatible with MS EXCEL format addressed to the Board, Net Directorate and Marketing.
• Established templates for software tests in the traffic area. Development of datasets for Unit, Integration, Performance and Regression testing.
• Created documentation to teach the end-user to work with the shell scripts.

Operating systems – HP-UX, Windows 3.11 for Workgroups, Novell;

Programming Languages - C, COBOL, Shell Script, and SQL;

Tools – Artemis, CCC Harvest;

SGBD – ORACLE

February 1995 –December 1996

IT Manager / Business Analyst – Natura Brasil Cosmética, Portugal

The business of this company is cosmetics. I was hired as IT Manager and had no idea about the cosmetics business.

My achievements:

• Successfully implemented the email in the company. All the reports started to be quickly sent by email instead of fax. We effectively had an enormous reduction in the telephone bill.
• I conducted an analysis for a new ERP and CRM to be built in-house. When successfully completed and approved by the MD the analysis was sent to Brazil for implementation.
• Managed and supervised the implementation of the Call Centre new computer network. Acquisition of new computers and the installation of no-breaks.
• Successfully established a backup policy regarding the database protection.
• Trained the Call Centre staff to perform the backups and comply with security procedures.

Operating systems –Windows 3.11 for Workgroups, Novell;

Tools – Enterprise Architect, Lotus Mail;

Information previous from this date is available upon request.

Reading, music, walking and my pets.

·          English – Fluent reading, writing and conversation.

·          Portuguese – Native language.

·          Spanish – Fluent reading and understanding. Medium conversation.

References are available upon request.