CAREER HISTORY

CURRENT

EMPLOYER :           [snip]

                                 November 2006 to present On Contract

                                 Treasury Trade Floor & Systems Support 

ENVIRONMENT:     First Second and third level everyday support of all Treasury Market Data and Microsoft Office

Applications and Systems including Reuters RMDS,Reuters 3000 Xtra,Kobra +,Reuters Dealing 3000,EBS BrokerTec,Bloomberg and the back office settlement and payments systems such as CHAPS,BART,Swift,Cathox Middleware and the everyday support of all MS  Applications installed on the users desktop Trading platform being based on Microsoft Windows XP, Windows 2000 professional installed on HP WS6000 & HP D530 systems attached to Cisco switched Vlan network. 

·          Effecting the everyday first,second and third line support and monitoring of all market data delivery and trading systems and the support of the  traders desktop systems.

·          The start of day initialization of all trading systems and the verification of all overnight data transfer from other sites.

·          The daily monitoring of the Reuters RMDS system and making recommendation for the upgrade or tuning of the system.

·          The everyday administration of the Reuters DACS system implementing requests for change and completing reports.

·          Resolving all queries raised by back office staff as to the validity of deals completed and passed into back office systems KONDOR +

·          Installation and configuration of Desktop and server software for all applications required in STP and back office trade resolutions

·          Implementing, and documenting business continuity plan procedures for the trading  support team in London with visits to the BCP site.

·          Everyday liaison with Market Data and system Vendors to assist with general support issues and project implementation.

·          The everyday administration of the CHAPS system adding and amending users in accordance with requests. .

·          Completing the daily and overnight backups of the KONDOR + and Swift systems and ensuring the off site storage of data

·          Documentation of all fault resolution and processes to insure ongoing continuity of support  by updating  the knowledgebase.         

·          Operating a split shift rota to cover all users and systems from 7.00 am to 7.00 pm.

·          Effecting late evening  and weekend work where support or project issues required attendance. 

PROJECTS                                     .       Reuters MIOP & DOIP upgrade

Project manage the upgrade of the Reuters Dealing 3000 system to the TCP/IP variant MOIP & DOIP. 

                                                        .       BART IP reconfiguration                        

Project manage the upgrade of the BART system migration from X25 to full IP connection in collaboration with the vendor

                                         .   Desktop Transformation Project

                                                            The design build and implementation of new desktop hard wear configured with Microsoft XP and tested with all relevant bank applications 

Applications

                                            Reuters Dealing 3000,EBS,KOBRA,KONDOR +,Swift,CHAPS,Sunrise,BART,Tram

                                            MS Office,Lotus Notes,Reuters Messaging,Veritas,Automate,Whatsup PRO,Veritas Baclup Exec

                                            Connection Tools

                                            Exceed,ODBC,Citrix Client, Terminal Server Client, RAS,Dameware

Protocols

TCP/IP, WINS, DNS and DCHP,DecNet

EMPLOYER :           [snip]

                                 March 2006 to July 2006 On Contract

                                 FX Spot And Global Transverse Application Support 

ENVIRONMENT:     Second and third level everyday support of all critical Foreign Exchange trading and position    

keeping applications Globally,incorporating a fully electronic straight through processing system for back office trade resolution and  settlement taking ownership of the full transaction lifecycle management. The Trading platform being based on Microsoft XP professional installed on HP WS6000 systems  Attached to  Cisco Vlan switched network 

·          Effecting the everyday second and third line support and monitoring of all real time Data feeds into the trading systems,including Reuters Dealing 3000 and EBS Ticket Output Feeds into the systems,and monitoring of application performance for all global users.

·          Providing  second and third line support to front and back office staff resolving queries and problems relating to trading applications globally.

·          Installation and configuration of Desktop and server software for all applications required in STP and back office trade resolutions

·          Implementing,completing and documenting business continuity plan for the FX Applications support team in London

·          Everyday liaison with Market Data Vendors to assist with general support issues and project implementation.

·          Liasing with Market Data Application development teams to assist with business standards acceptability.

·          Liasing with broker house support groups to complete connection of broker feeds into in house systems. 

·          Attending weekly support team meetings and making recommendations on the effective implementation of FX application support procedures.

·          Documentation of all FX Apps support systems and applications for the knowledgebase.        

·          Operating a split shift rota to cover all users and systems from 7.00 am to 7.00 pm.

·          Effecting late evening  and weekend work where support or project issues required attendance.

PROJECTS                                     .     DIG Currency Database Consolidation

                                                                 Full database consolidation of all traded currency pairs

                                                                 Including the removal or update of Legacy currency’s and Baskets

                                                         .        SIGMA Roll Out To All Users                        

                    Trade floor roll out of new version of SIGMA 

Applications

                                            SIGMA,OMEGA,TRAM,TANTUS,WINGS,DIG,REUTERS DEALING 3000,EBS,KOBRA 

                                            Connection Tools

                                            WRQ Reflections X, Exceed,ODBC,Citrix Client, Terminal Server Client, RAS                                           

                                            Protocols

                                            TCP/IP, WINS, DNS and DCHP,DecNet 

 EMPLOYER :            [snip]

                                 Corporate Investment Banking

                                 August 2005 to February 2006 On Contract

                                 Market Data Support Analyst 

ENVIRONMENT:     Second and third level everyday support of all critical market data applications and systems

                                installed within  The London Office,incorporating 1000 users requesting realtime data from two  

RMDS/Triarch systems running Solaris 5.8 Generic_117350-18 sun4u on sparc SUNW,Sun-Fire-V210 systems located between the banks three main sites.

Everyday support of Reuters Dealing 3000 on ten bank TCID’s and EBS trader two codes

Open Bloomberg on 450 positions,including 5 standalone positions

Reuters 3000 Kobra licensed to 350 positions Thomson One Banker to 40 Licensed positions.

As part of a team of three support personel duties include everyday support,maintenance,tuning and project work Required for all Market data systems in London.                                     

·          Effecting the everyday second and third line support and monitoring of all realtime systems,and completing notification procedures pertaining to these systems.

·          Providing  second and third line support to front and back office support teams  with regard to Market data applications within FX Spot,Options and Money Markets.

·          Implementing,completing and documenting business critical Market Data Projects on time and to required budgets.

·          Everyday liaison with Market data Vendors to assist with general support issues and project implementation.

·          Liasing with Market Data Application development teams to assist with business standards acceptability.

·          Attending weekly support team meetings and making recommendations on the effective implementation of Market Data application packages for general installation.

·          Attending bi weekly Market data vendor meetings to effectively steer specific projects to successful completion.

·          Documentation of all Market data systems and applications for the knowledgebase.        

·          Operating a split shift rota to cover all users and systems from 7.00 am to 7.00 pm.

·          Effecting late evening  and weekend work where support or project issues required attendance.

PROJECTS                                     .      EBS BrokerTec Migration

The  migration of all EBS Dealing workstations and infrastructure from the old legacy DecNet    system,to the new TCP/IP based system

          .       Bloomberg DS3 45 MB line upgrade

The upgrade of all Bloomberg data feeds to new DS3 45 MB datafeeds,across two sites

                                                         .   Reuters Metro E Upgrade

The Installation of new comms and routers for the upgrade of the Reuters Datafeeds to the    feed handlers,providing extra bandwith

                                                          .       Reuters Dealing 3000 upgrade

Manage and implement the upgrade of eleven Reuters Dealing TCID’s to latest version V8.55

                                                          .  Reuters Messaging Roll Out Project

Manage the roll out of 300 positions of Reuters Messaging Version 4.0.1.10                             

Market Data Systems And Applications

                                            Reuters Triarch & RMDS,Reuters 3000 Xtra,DACS 5.0,PDD,Power Plus Pro, 3000 Fixed Income,Kobra,Reuters Instant Mesenger,RTFX,FX Inside,Thomson One Trader and Analytics,Autoquote

                                            DataStream,Bloomberg including EBS Trader,and Bloomberg Contributions

                                            CME via Reuters Dealing,Sphinx,                                           

Connection Tools

                                            WRQ Reflections X, Exceed,ODBC,Citrix Client, Terminal Server Client, RAS                                           

                                            Protocols

                                            TCP/IP, WINS, DNS and DCHP,DecNet 

EMPLOYER :            [snip]

                                  Asset Management

                                  February 2005 to May 2005 On Contract

                                  Trade Floor And Desktop Support Analyst 

ENVIRONMENT:       Front,Middle and back office support,in team of 4 servicing 350 users located on 5

                                  Floors,using HP systems running MS XP,attached to a Cisco switched VLAN network.

                                  Main focus has been the everyday support of all users ,their specific software and

                                  Hardware requirements.

                                  This includes the support of the asset management trade floor incorporating a small

                                  Foreign exchange trading desk.                                                                           

·          Effecting the everyday support and installation of all systems and applications required by the trading and back office users,Including Minerva,Portia,Lotus Notes,MS Office XP.

·          The undertaking of all new requests for application installation’s and the associated permissioning

·          The implementation of Bank specific PC software rebuilds for all users ensuring the effective roll out of new desktop configuration.

·          Completing the new user process,from the first instruction through to the start date,ensuring all permissions,software and hardware are in place.

·          The management of all new hardware purchase requests,through to implementation.

·          The weekly monitoring of the change control process,and identification of all actions that could effect the operational effectiveness of the Asset management division.

·          The implementation of support teams new knowledge base,and delegation of new documentation of task’s to keep knowledge base relevant and up to date.

·          Constant monitoring of the Remedy and Digital Workflow fault logging system to detect new fault calls.

·          The Purchasing and preparation of all new laptop PC’s including the installation and configuration of the RAS dialup software.

·          Operating a shift rota to cover all users from 7.00 am to 7.00 pm. 

MICROSOFT OFFICE

                                            MS outlook 2003 and Office XP using Exchange as the server architecture.

                                            MS Word, Excel, Access, PowerPoint, Visio, Project, Publisher, Front Page, Adobe Acrobat Suite, 

                                            Market Data

                                            Reuters 3000 Xtra, PDD, Power Plus Pro, 3000 Fixed Income,Kobra,Instant Messenger

                                            Minerva,Portia,DataStream,Bloomberg including EBS Trader,and Bloomberg Contributions

                                            ECN’s,                                           

Connection Tools

                                            WRQ Reflections X, ODBC,Citrix Client, Terminal Server Client, RAS                                           

                                            Protocols

                                            TCP/IP, WINS, DNS and DCHP 

EMPLOYER                           [snip]

                                            June 2000 to Nov 2004

                                            Trade Floor Support Analyst Team Leader

                                            Treasury & Securities 

ENVIRONMENT:                   Front office support in a team of 8 servicing 800 users throughout the building on Dell and Compaq systems running NT4 SP6a and XP attached to a Cisco switched VLAN network.

                                            Main focus has been the close support of the Treasury and securities division’s and money market traders and their systems. I am the main point of contact for vendors such as Reuters,EBS,Aspen Graphics and ECP back office trade reporting system and liase on a daily basis with several other vendors. 

·          The everyday management and organisation of one of the front office support teams.

·          Scheduling and completing the weekly support team meeting’s to improve the teams support to the business.

·          Effecting the everyday support and installation of all systems and applications required by the trading groups in both Securities and Treasury.

·          The management of business group specific application roll out’s

·          The every day and weekly collation of performance and effectiveness statistics of the front office support team.

·          The Systems acceptance testing of all new applications requested by the business.

·          Monitoring of support teams knowledge base,and delegation of new documentation of task’s to keep knowledge base relevant and up to date.

·          Reuters 3000 Dealing and EBS trading systems co-ordinator.

·          One of two main Disaster Recovery co-ordinators for the Treasury division.

·          Worked extensively overseas in the banks German offices. 

                                            Microsoft office

                                            MS outlook 98/2000/2003 and Office XP using Exchange as the server architecture.

                                            MS Word, Excel, Access, PowerPoint, Visio, Project, Publisher, Front Page, Adobe Acrobat Suite 

                                            Market Data

                                            Reuters 3000 Xtra, Dealing 2000/3000,RTW,,Reuters Graphics, Fidessa,Montage, PDD,  Power Plus Pro, 3000 Equities/Fixed income,Dealtracker,Instinet,Instant Mesenger

                                            Moneyline telerate Workstation incorporating Active 1 ,Bridge Profit Center            

Aspen Graphics, EBS Trader, ECP, DataStream, Margin Man, Fenics, Murex, Derivity and currency, Cantor E-Speed,Horizon,4Cast,Eurex

                                            TraderMade,Carisma Crossfire, CQG, WallSt, Summit, Martini, Bloomberg including EBS Trader, Bloomberg anywhere,and Bloomberg Contributions

                                            ECN’s,Bondware,Garban ICAP,ISWAP,Tradition,Loanware 

                                            Connection Tools

                                            Exceed, WRQ Reflections X, Citrix Client, PC Duo, Dameware, Terminal Server Client, RAS

                                             Protocols

                                            TCP/IP, WINS, DNS and DCHP 

Key Projects

·          Treasury and Securities Business Integration, relocation of C150 Trading positions

·          Main focus being the migration of specific trading systems: Reuters Dealing 3000,EBS trading system, Aspen Graphics servers, and Reuters DBU’s to new locations.

·          Reuters 3000 Xtra Roll Out 400 + positions

·          Bloomberg anywhere roll out

·          Ran new trading room infrastructure project undertaking the building and installation of approximately 100 new trading systems with all trading applications installed and tested.          

 EMPLOYER:                         [snip]

                                            Feb 97 to June 2000

Triarch & Second & Third Level Market Data Support

                                            Manned Site Engineer Deutsche Bank, CitiBank, Donaldson Luffkin & Jenrett 

ENVIRONMENT:                   The Triarch network consisting of 13 Selectfeed servers, 6 Data Dictionary Servers 9 Inter Dealer Broker Systems, 2 Data Access Control Systems, 7 Telerate Digital Page Feed Servers, 4 Optimised Contribution servers, 1 Knight Ridder Page Feed 4 Sink Distributors. The remainder being supported by the Banks own staff. The Network being configured with SSL 3 & 4 and all servers running SunOs 4.1.4 & Solaris 2.6 

·          As one of a team of four on site engineers my duties are the every day monitoring operation, maintenance & upgrading of the Triarch backbone system. Duties also included the first line support of the Reuters Dealing 2000/3000 system and Reuters Prism + system maintenance and administration,

·          Other tasks include second line support of all Reuters software installed on the PTW & ATW including, Reuters graphics montage page display, broker display kobra & Information viewer 

EMPLOYER:                         [snip]

                                            On Contract to Sun Microsystems

August 95 - Feb 97

UNIX Systems Hardware Support

Manned Site Engineer Credit Suisse First Boston 

ENVIRONMENT:                   Extensive European wide Sun Based UNIX Network consisting of 1000 Workstations and Servers ranging from IPX to Ultra Servers connected to extensive Fibre Optic backbone, and twisted pair 100 Mbit Network's including CDDI. 

                                                                As the Senior on-site Engineer at Credit Suisse First Boston

·          The role of Senior engineer incorporates the responsibility of three other on site engineers providing all aspects of hardware support, Trouble shooting and problem diagnosis, also included in this are certain software tasks. Includes the installation and configuration of all clients and servers with a variety of operating systems from SunOS 4.1.3_u1 to Solaris 2.4 and Solaris 2.5.1 in all European locations. The majority of the servers being configured with ODS or Solstice Disk Suite.

·          Other Responsibilities include, change management, Host renaming, IP address reallocation organisation of servers in Tech Suite.

·          Configuration and maintenance of ODS and Disk Suite on production servers Europe wide.

·          Maintenance of client and server configuration and location Data bases. Additionally the Team maintains over 100 Servers at CSFB's Disaster Recovery Back up site.  

I have also attended the following courses: - SunOS/Solaris for engineers, Solaris System Administration, ODS installation and administration