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Experience Summary
13 years of IT experience with six years in the Quality/Process
Improvement Management and Test management. As a Methods &
Standards Test Manager and SQA Manager was involved in process
definition and implementation for all phases of the SDLC,
Business Process mapping using DMAIC, Process improvements,
Green belt Certified, gap analysis, CMM/CMMi, Summit-Ascendant,
ISO and Global process, coaching and training team, ATM member
in internal Assessments, conduct Internal Audits, Compliance
tracking and reporting.
In the area of testing, was responsible for managing software
testing projects as a Test/Senior Test Manager for Client Server
and Web based products and applications and managing testing
projects at a program level. Single point of contact between
client and organization, Client Liaison and QA consultancy,
setting up QA processes at client organization, Creating and
implementing testing strategy and plans, test methodologies and
procedures, tracking and monitoring, Estimation, managing test
automation, Capturing and Managing requirements, Defect
management and Metrics, etc. Methodologies used include
Risk-based testing, V-model, RAD, Prototyping, Spiral,
Waterfall.
As a Business Analyst, contributed to pre-sales in preparation
of the Solutions Design documents for testing proposals,
business process mapping, Estimation and resource ramp-up at
the proposal stage, Requirements gathering, creating test plans
and reports, Unit testing, Interface unit testing, Integration
testing, System level testing and UAT, OO designing and
development activities.
Other activities included Leading and participating in
organizational activities like Rewards & Recognition, Process
Compliance automation, Resource hiring, Contribution towards
Resource Retention process improvement.
Career
Summary
·
Aug ’06 – Mar ‘07 Methods & Standards Test
Manager, [snip]
·
Jan ’06 – July ‘06 Senior Test Manager,
[snip]
·
Dec ’03 – Nov ’05 SQA Manager,[snip]
·
May ’03 – Dec ’03 Project Manager, [snip]
·
Mar ’03 - May ’03 Lead- QA, [snip]
·
Sept ’00 – Feb ’03 Associate, [snip]
·
Jan ’00 – Aug ’00 Analyst, [snip]
·
Jan ’98 – Jan ’00 Analyst, [snip]
June ’93 – Dec ’97 Break in career
·
Aug ’89 – May ’93 Scientific Assistant,
[snip]
·
July ’88 – July ’89 Marketing
Executive, [snip]
Other International Experience
·
Nov ’01 –
Jan ’02
Project
Manager, [snip],
UK
·
Sept ’00 – Jan ’01 Test Manager, [snip],
USA
·
Jan ’00 – Feb
’00 Analyst, [snip], Bulgaria
Qualification
Bachelor of Engineering in
Electronics & Communication,
Karnatak University, India
Certifications
Green Belt Certification from Dell International
Team Award recognition by Director and Senior Management, twice,
for team contribution
Trainings
Project Management (PMP), Quality Management System, CMM, CMMi,
Risk Management,
Oracle,
Mainframes and Several Soft
skills training
Publication
[snip]‘ was published in the journal ‘Computer
Processing of Asian Languages – II’, 1992
Skills Summary
Core skills: Quality Assurance consultancy, Test
management, Business process improvement
Processes
CMM, CMMi, ISO, Six Sigma, Summit Ascendant, Understanding of
ITIL, SOX
Testing
Unit Testing, Functional testing, System
testing, Interface unit testing, Integration testing, Regression
Testing, UAT, API testing, Performance testing
Technology
C++, Java, .NET, Oracle, SQL Server, Windows
XP/NT/2000, Unix, MSF, J2EE, RUP,UML
Tools
Rational - RequisitePro, Rose, Test
Manager, Robot, ClearQuest
Mercury - WinRunner, Test Director, LoadRunner
Seague – Exposure to Silk Test
Others - VSS, MS Project, Defect Tracking Tool, Process
Compliance tool
Mainframes
DB2, JCL, Cobol, CICS, VSAM
Domain
Retail, Investment Banking, Healthcare, Travel,
Manufacturing
1.
Methods & Standards Test Manager, [snip]
Responsibilities
·
Ensure Summit
Ascendant compliance at organization level
·
Interface
between Project managers and Senior management on process
improvements & compliance
·
Mentoring
project team on Summit Ascendant processes, Risk-based
methodology, testing processes, usage of Quality center tool
·
Identifying
process gaps, defining suitable processes and guidelines
·
Initiating
process improvements, Implementing best practices at
organization level, support in tailoring processes and documents
·
Review
Project planning and Test strategy documents for coverage,
auditing project status at quality gates
·
Reporting
metrics and project compliance status to the Senior management
2.
Senior Test
Manager, [snip] (Investment Bank)- UK
Responsibilities
§
Setting up a
common Acceptance testing process across all the streams in the
Credit Risk Control function
§
Provide
process consultancy in testing area
§
Defining User
Acceptance testing strategy and Risk-based approach (MoSCoW)
§
Interfacing
with the Business team, IT team and testing team
§
Oversee
testing projects at program level, manage escalations
§
Budgeting
(resource and cost) at project and program level
§
Client
Reporting on project status, management reporting on program
status
§
Identify and
manage recruitment suppliers, recruit and manage testing
professionals
§
Create job
specs, liaise with candidates and suppliers, screen CV’s and
interview candidates
§
Ramp up
resources on related domain at program level
§
Single point
of contact at program level
2. SQA Manager/Delivery
Manager-SQA,
[snip]
Responsibilities and Accomplishments:
§
Ensure CMM/CMMi
compliance throughout Dell’s global organization and SOX
compliance
§
Contributed
towards Gap analysis, defining and reviewing Global processes
§
Support SQA
and Delivery team on project process and in Implementation of
CMM processes
§
Participate
in Internal Audits, SQA Reviews at Global organization level
§
Managing SQA
activities for all active projects in the organization as SQAM
§
Coaching and
training on process related areas and sharing best practices
§
Report to
Management on compliance status of projects
§
Participated
as a Assessment Team Member in L3 assessment
§
Initiated,
lead and rolled out a in-house developed Process Compliance
tool-QPulse
§
Successful in
rolling QPulse as a Global Process Compliance tool
§
Initiated and
Lead a Business Process team in successful completion of a GB
project and Green Belt Certified
§
Team Award
Recognition by Director and Senior Management for SQA team,
twice
§
Managing
testing projects for Sales portfolio
§
Coordinating
with global partners on Testing requirements and Global SQA
process
§
Supporting
testing team in Integration testing, System testing, UAT
§
Test
Environment coordination and Responsible for all Test
Deliverables
§
Managing
requirement changes, defects and deliverables
§
Coordinating
with Senior Management and Global SQA/SEPG team on Project
Compliance status and reporting
§
Contribution
towards hiring resources for various roles at organization level
§
Leading a
organization focus group on Rewards and Recognition
§
Contributed
towards Resource Retention process improvement
§
Contributed
towards organization level training on processes
3.
Project Manager, [snip]
·
Portfolio
Merchandise Management (PMM)
May ’03 – Nov ‘03
This product
is developed to cater the requirements of [snip] retail stores
in UK. Testing activity includes Unit testing, Interface unit
testing, Integration testing, System testing and Performance
testing of the modified product. Technology involves Uniface,
C++, Oracle and tools used are Silk Test for test case
automation and Scarab for defect/issue tracking.
Responsibilities
§
Managing
testing activities for the supply chain project
§
Ensuring
timely deliverables and adherence towards CMM L5 and Clients
processes
4.
Lead – Quality Assurance,
[snip]
·
Fund Research
Mar
‘03 – May ‘03
This system was tested for managing funds in stock and other
investments. Technology included Test Director, Toad, and SQL
Server.
Responsibilities
§
Capturing and
managing requirements
§
Test
planning, scheduling, tracking and monitoring, reporting to
management and Partners
§
Writing test
cases and performing unit testing and SIT testing
§
Manage
deliverables
5.
Process Consultant / Test Manager,
[snip]
·
[snip], Mexico
July ’02 – Feb ‘03
Pemex is a management product, which is enhanced to cater the
requirements of the Oil Corporation management. The technology
used is Java, Oracle 8i, XML, Winrunner, Test Director, VSS and
Toad.
·
[snip] - IBA, UK
June ’01 – July ‘02
[snip] is a Web-based hospital management product that is
enhanced to cater the requirements of various NHS hospitals in
UK. The technology involved is TBL, Java, SQL Server, Linux,
HTML, VSS, JSP, Rational Rose, Toad, Test Director, Winrunner.
·
[snip] - Cendant Mobility, USA
Sept ’00 – May ‘01
[snip] is a Client-Server application that is enhanced to cater
the requirements of Department of Defense, USA. The technology
used was VB, MTS, SQL Server, Rational Rose, Rational Robot, VSS,
ClearQuest.
Responsibilities
§
Managing
testing activities for healthcare and moving services projects
§
Coordinating
with the client and Offshore team on requirements, issue
resolution, test environment setup, meetings
§
Managing
Defects and metrics
§
Conducting
competency trainings at organization level on Healthcare domain
6. Analyst,
[snip]
Projects responsible
·
Health Insurance
– [snip], Bulgaria
Jan ’00 – Aug ‘00
NHIS is a web-based application
that computerizes the Health Insurance sector of Govt. of
Bulgaria. The technology involved J2EE, EJB, JBuilder, Oracle,
Rational Rose, Requisite Pro, ClearQuest, VSS.
Responsibilities
§
Interacting with
Clients in gathering business requirements and translating
business objectives into project specific requirements
§
Managing
Requirements and Test Cases thro’ Rational RequisitePro tool
§
Leading a team of
12 in Designing and Testing
§
OO Designing and
Managing Use Cases using Rational Rose tool
§
Analyzing and
Managing Change Requests
§
Estimating effort
using function point analysis
§
Creating screen
designs, activity diagrams and data transfer diagrams
§
Reviewing the project’s work products for adherence to ISO and
CMM standards
§
Designing test cases, System testing, Interface testing,
Regression testing, support UAT
§
Coordinating with other module leads on interfaces, testing,
defects and issues
§
Assisting the quality team in defining processes
7. Analyst,
[snip]
·
Production Management System
– AL
Jan ’99 – Jan ‘00
PMS application was migrated from Mainframes to Java platform.
The technology involved Java, Developer 6 and Oracle.
·
Production Management
System - AL
Jan ’98 – Jan ‘99
PMS application deployed at Ashok Leyland was being maintained
for any Modifications, Enhancements.
Technology
involved was IBM Mainframes - MVS, Cobol, DB2, JCL, VSAM, CICS.
Responsibilities
§
Understanding
existing modules of Production system and preparation of Module
requirements documents
§
Preparing screen
designs, activity diagrams and data transfer diagrams
§
Creating test plans
and testing strategy
§
Designing test cases, System testing, Integration testing and
Regression testing
§
Reviewing the project’s work products and ensuring adherence to
ISO standards
§
Maintenance of PMM system
§
Estimating using LOC, Maintenance of Change Requests and
development
8. Scientific Assistant,
[snip]
Projects
responsible
·
Pattern
Recognition of 2D and 3D patterns
Jan ‘92 – May ‘93
Developed the software for
recognizing 2D and 3D patterns. The technology used was HP 9000,
Unix and C++.
·
Optical Character
Recognition
Nov ’89 – Dec ‘91
Developed the software for
recognizing and reading out the Kannada and English text. The
technology involved Unix and C++ on HP9000 series, Pascal, DOS.
Responsibilities
§
Developing the
software for Optical Character Recognition and Pattern
Recognition of 2D and 3D objects.
§
Reporting and
Presentation to the management
9. Marketing Executive,
[snip]
Responsibilities
§
Marketing
HP computers, Laptops and computer peripherals. |
