Key skills
·
SAN (Compaq/Brocade)
·
Fibre channel
·
Unix
(Solaris/HP)
·
Win2000/XP/NT4 Workstation/Server
·
Veritas Volume Manager/NetBackup
·
TCP/IP/Networking
·
Project Management (Prince 2)
Profile
Experienced IT
professional who is a Sun Certified Storage
Architect and Certified Solaris 8 Administrator.
Accustomed to working on own initiative and under pressure
across a variety of disciplines including management, support
and training. OS skill sets include Solaris 8, 7, 6 & Win2K/XP
NT4 Workstation/Server. Excellent commercial awareness and
technical ability within network and mainframe environments.
Project management experience using Prince 2 methodologies. Good
customer interfacing skills and a flair for getting things done.
[snip].
2001-present
Senior Network Engineer
·
Setup, administer and continuing support of SAN
solution for [snip] using Sun T3 disk arrays and Brocade fiber
switches.
·
Provided technical support for a migration project
from EMC storage to Sun Storage.
·
Veritas Volume Manager setup & administration in a
Solaris environment.
·
Sun Cluster 2.2 & Veritas Cluster administration
and troubleshooting
·
Veritas NetBackup setup & administration in a Unix
and Windows environment using Sun StorEdge L700 tape silo.
·
Develop support plan and infrastructure to enable
[snip] to reduce their Sun Platinum support cover down to
Bronze level whilst maintaining platinum support levels to
[snip] clients.
·
Carry out Sun server diagnostics, analysis
crash/core dumps. Carry out repairs as well as new builds and
upgrades for [snip] clients.
·
Train and mentor [snip] network engineers,
construct and administer training facilities on site.
·
Support [snip] customers with both hardware &
software problems on SunFire, Sun Enterprise, and Netra products
including V120, V280, E4500, E420R, E450, E250, E220R, & Netra
T1 Servers, A1000, D1000 & T3 disk arrays.
·
Evaluate new proposals for services to be offered
to [snip] clients.
·
Solaris Jumpstart server configuration, NFS
Automounter, DNS, NIS & NIS+ and DiskSuite configuration and
troubleshooting.
Continua Limited
1996-2001
National technical support
·
Supporting both customers and engineers with
Solaris, Windows NT4, TCP/IP and mainframe connectivity
problems.
·
Administrating Solaris, user and file permissions,
shell scripting, setting up print servers and appropriate
security.
·
Installing, configuring and troubleshooting
various Sun Sparc and Enterprise systems.
·
Carrying out installs and repairs on network and
mainframe channel connected devices.
·
Providing contract start-up support for both
commercial and technical success.
·
Troubleshoot technical and commercial problems to
achieve optimum running in all areas.
·
Establish relationships with the sales teams to
add value to the customer relationship and be involved in
evaluating proposals for customers.
·
Ran relocation of IBM mainframe attached printing
systems for a major bank within a time scale of 48 hours up and
running.
·
Implementation of contract start-up project for 6
network attached commercial printing systems valued at £150K+.
·
Ran multi-vender new product trial using Prince 2
project management techniques.
Business unit leader
·
Management of an engineering staff of 18 across 2
regions and 80+ sites.
·
Controlling spares and consumable usage, analyse
profit & loss accounts to rise issues and propose solutions to
ensure the business unit operates in a profitable manner.
·
Developing staff through appraisals and according
to the business plan.
·
Submitted and implemented a cost effective and
workable shift system for the integration of engineers on
different pay structures and terms and conditions.
·
Set budgets for the London and southeast regions
totaling £1.9 million.
Technologic
1994-1996
Technical specialist
·
Responsible for setting up and running European
technical support across the range of Oce/Siemens Nixdorf
printing systems.
·
Provide and administer training courses for IBM
customer engineers in Germany, Sweden, France and the UK.
·
Provide telephone and on-site technical support as
required.
·
Provide cost effective parts and consumable kits
to IBM for use on their European and UK Siemens and Xerox 3rd
party sites.
·
Source alternative parts, consumable and repair
methods for the entire range of Siemens/Xerox commercial
printing systems.
Oce/Siemens Nixdorf
1990-1994
Product Support Engineer
·
Responsible for running 2075(75 page per minute
printer) pilot projects in the UK and support for cutsheet
products in the UK.
Customer service engineer
·
Responsible for servicing and repair of all Oce/Siemens
Nixdorf. These included 50 page per minute up to 880 page per
minute continuous/cutsheet printers.
Personal Development
Design &
Administration of storage area networks (Sun Microsystems
ES-475)
Solaris 8 System
Administration part 1
Solaris 8 System
Administration part 2
Solaris 8
Advanced Administration (Networking)
CIW associate
CIW E-commerce
professional
CIW Master administrator
CIW Security
professional 5-day
CIW Server
Administrator 5-day
CIW
internetworking professional 5-day
Cisco (CCNA)
course
Prince 2
Technical
Authorship course
Web site design/
HTML
Education & Training
Sun Certified
Storage Architect
Sun Certified
Solaris Administrator (Solaris 8)parts 1 & 2
NVQ Level 4 in
management (on-going)
4-year
electrical/electronic apprenticeship
Electrician to
15th edition regulations
C&G parts 1-3
electrical engineering
C&G parts 1-3
electrical/electronic engineering
C&G parts 1-3
mechanical engineering
O level Maths
O level English
O level Physics
CSE Chemistry
CSE History
CSE Technical
drawing
Courses
DataCore
SANsymphony Administration
Veritas
NetBackup
Sun Server
Enterprise series hardware/software
Solaris 8
network administration
Sun Sparc
hardware/software
Solaris
Administration
Digital /Network
skills
IBM mainframe
Barr/Spool print
management
Siemens
mainframe system
Presentation
course
Finance in
management
Xerox Docutech
135
Xerox 4135 laser
printer
Xerox 4090/50
laser printer
Xerox 4235 laser
printer
Siemens 2240 LED
printer
Siemens 2075/50
LED printer
Siemens 2140/90
LED printer
Personal Details
Marital status Married, 1
son
Health
Excellent, non-smoker
Nationality
English
Interests
Squash, Golf |
