 |
| |
The following profile is a
candidate from ITCD Group "ITCD".
http://www.it-consultants-direct.co.uk/ |
| |
This candidate can be contacted via
the following link:
mailto:candidates@itcd-group.co.uk?Subject=MC15025S |
| |
The complete ITCD candidate database can be
accessed at:
http://www.it-consultants-direct.co.uk/search.html |
| |
Please note that
you will need to
register with us before direct
contact with any candidate can be arranged. This is to protect
both the candidate's privacy and yours. Registration is free and
without obligation. We are registered under the data protection
act and the data we hold is for our own internal use only, we do
not share this data with anyone outside of ITCD unless required
to do so by law. |
| |
Profile
" 14 years business analysis experience gained in public and
private sector organisations.
" Experienced in business process reengineering and systems
implementation projects.
" Professional and enthusiastic, with the ability to understand
new business concepts quickly.
" Skilled in understanding complex business problems and
offering creative solutions.
" Proven track record of effectively managing relationships with
business users at all levels.
" Experienced in industry recognised structured methodologies
and the full development lifecycle.
Skills Summary
" Initiate projects defining the plan, scope, business case and
methodology.
" Carry out feasibility studies, formulate system strategies and
identify solution options.
" Gather business requirements through facilitated workshops,
structured interviews and surveys.
" Document system functional and non-functional requirements,
process maps and data models.
" Produce Invitation to Tender (ITT), Request for
Information/Proposal (RFI/RFP) documents.
" Re-engineer and design business processes producing 'as-is'
and 'to-be' process maps.
" Implement processes and facilitate business change management
activities.
" Create test plans and scripts, conduct testing and assist in
User Acceptance Testing (UAT).
" Work with development teams, third party suppliers and support
system implementations.
" Manage project plans, issues, risks and co-ordinate team
activities.
Technical Skills
Methods SSADM (e.g. entity relationship / data modelling, data
flow diagrams, flow charts);
UML (e.g. use cases, class diagrams, activity diagrams);
BPR/BPD (e.g. swimlane process mapping, workflow diagrams, flow
charts);
PRINCE2 (e.g. PID, Project Brief, risks and issues logs);
Systems Engineering; James Martin; Object Oriented Analysis and
Design;
SDLC; DSDM; RAD/JAD; RUP; Agile; Waterfall
Tools MS Visio 2007; System Architect (CASE tool); Powerdesigner;
SmartDraw; MS Project 2007; MS Office 2007 (Word, Powerpoint,
Excel, Outlook, Explorer); Lotus SmartSuite
Techniques Gap Analysis; PEST Analysis; SWOT Analysis; Root
Cause Analysis; Cost Benefit Analysis;
Risk Analysis; Workshop Facilitation; Presentation Skills
Applications
CMS/EDRM Documentum Erooms; Documentum 4i; Media Surface;
Stellent; MS Sharepoint 2003-7
CRM Sage ACT! Professional; Visual Alms; Regis - Event
Management
Supply Chain SAP Purchasing and Materials Management; EPOS
Master (Card/Till)
Finance PeopleSoft General Ledger and Accounts Payable; Agresso
HR Northgate Empower; Cyborg Payroll and Position Mgt;
Evolution; ICS uniPims Payroll
Contracting Roles - Senior Business Analyst 2003 - Present
Client (2008): [snip], London
GLS Internet, Extranet, Lawyers Database; TSol Internet and
Intranet site
The GLS and TSol are considering the replacement of their web
content management systems and the bespoke GLS lawyers'
database. The role involved interviewing over 30 senior
stakeholders in several government departments, e.g. TSol, DEFRA,
Cabinet Office, Attorney General's Office etc.
" Produced the Project Brief detailing the plan, scope and
methodology.
" Surveyed over 2000 lawyers across 35+ government departments
to capture user requirements.
" Documented GLS systems, processes and issues.
" Captured GLS business requirements and gained sign-off.
" Identified the high level business requirements for the TSol
Internet and Intranet sites.
Client (2007): [snip], London
Oyster Card Processes
Working as part of a team I documented the current Oyster Card
business processes. This was done through desk research,
facilitated workshops and interviews.
" Defined plan, scope and methodology.
" Identified stakeholders and produced 'as-is' process maps.
" Identified business rules and key issues.
Client (2007): [snip], London
Qualifications and Accreditations System
QCA, a government body, is charged with the regulation of
qualifications in England. The project involved the replacement
of the core operational system to manage qualifications and
accreditations.
" Documented the required system scope, business requirements
and 'as-is' process maps.
" Produced an ITT for the Catalist procurement process for a RUP
supplier.
Client (2007): [snip] (Europe), London
Operations Processes (Business Process Design; Sharepoint)
ETS (Educational Testing Services), a start-up company in the
UK, is contracted by the National Assessments Agency and QCA to
provide school tests for key stages.
" Identified the required processes for the organisation working
with senior managers.
" Designed processes for key areas in HR and Finance, defining
metrics/performance measures.
" Identified requirements for content management on Sharepoint
for the operations team.
Client (2006-07): [snip], London
Retail Supply Chain Systems Review (EPOS Master; Agresso;
Bespoke Oracle db Stock Mgt Sys)
The project involved reviewing the Retail processes, systems and
business strategy and formulating a systems strategy. The scope
included the 400+ charity shop chain and the Wishes chain for
new goods. Processes investigated included: EPOS; Buying and
Merchandising; Stock Management and Reconciliation; Warehouse
Management and Stock Loss Prevention.
" Produced PID defining plan, scope, business case and
methodology.
" Identified the business requirements and the required business
systems architecture.
" Modelled 'as-is' process maps and identified key issues.
" Produced the strategy and supporting business case for the
project and investment boards.
Client (2006): [snip], London
HR Process and Systems Review (Business Process Design;
Northgate Empower)
The project involved reengineering the HR processes across the 4
divisions of Healthcare, Government, Engineering and Defence in
Interserve Facilities Management.
" Reengineered processes, producing 'as-is' process maps, to
improve data integrity, efficiency and standardise processes
across divisions.
" Conducted facilitated workshops and gained sign-off on 'to-be'
processes.
" Carried out the business change management activities and
implemented the processes.
Client (2003-6): [snip], London
Knowledge Management
The project involved identifying a strategy to implement
Knowledge Management within Cancer Research. This involved
developing knowledge maps for key processes and conducting
workshops to identify knowledge needs and issues. Following
identification of the strategy several initiatives commenced.
These involved policy change, business process redesign and the
implementation of technical solutions.
" Customer Relationship Management (Sage ACT! Professional) -
Implemented solution to enable the Policy & Public Affairs
department to manage their contacts and communications for
campaigns. I documented the business requirements, logical data
model and design and gained sign-off. I was involved throughout
the lifecycle which included a tender to select the supplier.
" Content Management (Stellent) - Implemented solution to hold
all organisational statements, policies and press releases. I
interviewed over 25 users across the organisation, documented
the requirements and logical data model. I also identified the
current systems, data migration requirements and configuration
elements.
" Key Performance Indicators (Business Process Design; Visual
Alms) - I worked with the Knowledge Management Director to
investigate the current processes for producing the KPIs (known
as science measures). This involved interviewing managers and
senior executives in several departments and external
organisations. I recommended process and system improvements to
resolve issues in the short and long term.
" Event Management (Regis; Visual Alms; Agresso) - Implemented a
system to provide online web registration for the NCRI
conference, for worldwide delegates. I gathered the business
requirements, including requirements to interface to Visual Alms
and Agresso. The project involved RFP and ITT processes to
select the supplier.
" IS Intranet (Media Surface) - I was involved in the full
development lifecycle of the project, conducting analysis,
design and testing. I also designed business processes to enable
the site to be updated on an ongoing basis.
" Documentum erooms - I assisted in the implementation of erooms
for several areas of the business to streamline paper intensive
processes, introduce workflow and aid collaboration.
" Business Process Design - Resolved several business process
and Visual Alms system issues, leading to increased business
efficiencies and collaboration.
Client (2005): [snip], London
HR Process and Systems Review (Business Process Design;
Cyborg Payroll & Position Mgt)
The role involved identifying and reviewing HR processes and
systems. I conducted user interviews and workshops to identify
and map 'as-is' processes and systems. I identified the key
issues and recommended solutions. I also designed new business
processes to support the implementation of Cyborg Position
Management.
Client (2004): [snip], London
HR Process Review & Payroll Requirements (Business Process
Design; ICS uniPims)
I identified the project approach and methodology to review the
HR processes. This involved mapping 'as-is' and 'to-be' business
processes through facilitated workshops. I also documented the
requirements to replace the ICS uniPims payroll system.
Permanent Roles 1990 - 2002
2001-2002 [snip], London
Senior Business Analyst
Role: Business analysis and team management.
Projects: Oracle Train Performance Data Warehouse; Content
Management (Documentum)
2000-2001 [snip], London
Senior Business Analyst (Finance and HR)
Role: Business analysis, systems design and team management.
Projects: Purchase Orders process design and SAP requirements;
UK Magazines Paper Supply Chain process review; HR Strategy and
Evolution system developments; Web Appraisal system
1997-2000 [snip], London
Senior Business Analyst (Retail and Supply Chain)
Role: Business analysis, systems design and team management. I
also mentored several analysts in the use of standards and
analysis techniques.
Projects: Retail Systems Strategy; Savacentre and Sainsbury's
EPOS Integration; Sainsbury's Local Management Information;
Sainsbury's Local Differential Pricing & Ranging; Single Unit
Distribution Centres; Stock Management; Central Supply Chain
1992-1997 [snip], London
1994-97 Business Analyst;
1993-94 Senior Analyst Programmer; 1992-93 Analyst Programmer
Role: Business analysis, systems design and team management. I
also mentored 4 trainee analysts.
Projects: PeopleSoft Financials; CityBreaks Selling system;
Holiday Price Modelling; Holiday Selling system; Accommodation
Contracts; 3270 Communications client server protocol prototype
1990-1992 [snip], Middlesex
Programmer (Sales and Programme Management)
Role: Analysis, testing, quality assurance and coding.
Projects: AirTime Sales; Studio Staff Scheduling; Production
Contracts Management
Training and Qualifications
Business Process Design (James Martin + co)
Outline Business Area Analysis (James Martin + co)
Business Systems Analysis (Atkins Training)
Advanced Data Modelling (QCC Training)
Systems Engineering & Design (Popkins)
Managing Projects for Benefit Delivery (The Project Group Plc)
Managing Yourself for Results (John Matchett Ltd)
Essentials of Management (John Matchett Ltd)
University Of Westminster, London
July 1999 MBA - AMBA Accredited Masters in Business
Administration
June 1990 BSC (Hons) Science (Computing) Class 2.1
|
| |
| |
| |
| |
© 2004, 2007 Copyright ITCD Group Ltd. All Rights Reserved. |
|
|
