Profile

A seasoned, highly motivated project management professional with a successful track record of delivering complex and operationally critical projects. Recognised for excellent problem solving skills, as well as the ability to motivate others on all levels in the achievement of individual, project and organisational goals.

·        Highly organised, take-charge professional. Able to manage projects from concept to successful conclusion

·        Excellent customer-facing/management skills

·        Strong financial management and project planning abilities

·        In-depth knowledge of project management software and techniques

·        Demonstrated ability managing virtual and dedicated project teams

·        Excellent team leadership skills, promoting positive management style

·        Strong ability to guide and mentor others 

Non-Industrial Experiences

Sept 2002 – June 2005: [snip]

Mathematics Lecturer delivering structured GCSE and A-Level mathematics courses to mixed ability classes. 

Aug 2005 – May 2006: [snip] UK

Part-time IT contractor developing Access database for [snip] UK. Developed the database following requirements capture and techniques used in industry.  

Industrial Experience

April 2000 – July 2002: [snip]

Project Manager, Telecommunications Division. Responsible for the delivery of a £7.5M operationally critical software solution to Vodafone. Managed team of 40, including technical management staff, team-leaders, programmers, testers and 1^st Line Support staff. Tasked with improving customer satisfaction.

·        Gained and maintained client confidence in project team and hence [snip]. [snip] re-instated as a ‘preferred supplier’ following successful management and delivery of project

·        Maintained customer satisfaction during critical move of project team and development environment from central London to Reading, whilst losing 80% of staff.

·        Achieved ‘Employee of Month’ award on two separate occasions, this from a 600 Telecommunications Division pool

·        Won new business valued at £2M and client requested I manage new project

·        New project delivered on time, to quality and within timescales 

Aug 1999 – April 2000: [snip]

Project Manager, [snip] Ltd (MHL). MHL was a Joint Venture operation between 3 large telecommunication operators. Responsible for the delivery of new metropolitan SDH networks within the UK. Reported to the MHL board and [snip] programme management.

·        Successfully integrated all 3^rd party deliverables within the overall project plan

·        Created and implemented new web-based project management tool that reduced project/site handover times by some 40%. Presented new tool to senior management team who then recommended the use within the company

·        Worked with [snip] sales and marketing teams to ensure Business Cases for new proposed networks were viable and presented these to the MHL Board

·        Following the discovery of asbestos at one of the key project equipment sites, a new site was quickly acquired. Project delay was minimised to a few weeks. 

April 1994 – Aug 1999: [snip]

       Jan 99 – Aug 99: [snip] Account Team Project Manager

Responsible for the delivery of new £4M network management software and hardware project for the [snip] Centrex (voice) network. Tasked with improving relationship between all parties in project and to bring project back on track.

·        Identified main cause of project delays and speedily resolved issue. Project brought back on track and [snip], [snip] and 3^rd party supplier started working together as one project team

·        Developed project financial forecasts and plans and presented these to [snip] Account Team senior management

·        Organised and implemented 1^st off-site ‘conference’ between all parties involved in project and reviewed project issues and working relationships 

Mar 98 – Dec 98: [snip]/[snip] Contractor

On-site [snip] contractor. Project manager responsible for delivering new [snip] products into the [snip] data and voice networks.

·        Managed the relationship between [snip] and [snip] ensuring smooth delivery of all products

·        Resolved potential issues between parties to ensuring product delivered on time and to quality 

Jun 95 – Mar 98: [snip] New Product Introduction (NPI) Project Manager

Full accountability for ensuring projects met [snip] Gate (milestone) Criteria. Project teams were ‘virtual’ teams, sometimes spanning 3 continents

·        Defined the Project Plans and Gate criteria for new products introduced into the European marketplace

·        Owned full project life-cycle, from concept through to customer roll-out 

Mar 94 – Jun 95: [snip] R&D Division Harlow

Research & Development of antennae design and electromagnetic modelling of electronic systems. 

Education

MSC Electromagnetic Theory and Antenna Design: University of York and Hull

BEng Electrical and Electronics: University of Strathclyde

PGCE Technology and Mathematics: University of Manchester

HND in Photography and Digital Imaging: [snip]