A well-rounded business professional with a strong
background in innovative IT and operations management.
Over 15 years “hands-on” expertise spanning USA, the EU,
Asia and Eastern Europe; accustomed to project
management and coordinating budgetary constraints
effectively to achieve targets within stringent
deadlines. A skilled problem-solver, capable of
generating viable solutions utilising strong people
management abilities; demonstrates in-depth analytical
and strategic ability to facilitate operational and
procedural planning – skills acquired through the
successful development of my own company and years of
working with startups and SMEs.
v
Deep experience in specification, implementation, and
long-term management of highly secure, highly available 24x7
data centres, including backup and disaster recovery
procedures.
v
Sucessfully deployed and managed international technical
engineering and technical quality control teams.
v
Extensive IT experience, from specification to
implementation to management
v
Ten years international senior management experience
v
Deep programme and project management experience
v
Excellent corporate governance skills, with emphasis on IT
and operational compliance
v
Strong understanding of outsourcing, including the
negotiation and writing of contracts and SLAs
v
Thorough understanding of corporate lifecycle, from start-up
to development to sale
v
Deep knowledge in IT deployment and software development
v
Sound business writing and analysis skills
v
Managed engineering groups of up to 100 people and volunteer
groups of up to 40 people
v
Excellent listener and communicator
Selected Professional Experience from 1995 onward
(earlier experience available on request)
|
[snip] - DIRECTOR |
2005 - Present |
As director of [snip] I offer a variety of consulting and
interim management services to clients, including
product/project management, business processes analysis, IT
and operational support, and outsourced/offshore project
management. I focus on IT, operational, and interim
management tasks, together with technical and operational
due diligence for investors.
Key Achievements
v
Compiled, executed and monitored several multi-million dollar IT
and operations budgets
v
Wrote technology and implementation specifications and monitored
their performance
v
Wrote and delivered high-level operations policies in line with
business requirements
v
Generated IT infrastructure and security policies
v
Developed specifications for operations, IT, customer service,
and partner integration
v
Business writing, including training programmes, hardware and
software manuals, and website content
v
Designed, implemented, managed high-volume and high-availability
ASP implementations
v
Designed, implemented and managed high-volume/high-availability
machine room implementations
v
Performed technical and operational due diligence for investors
v
Designed and implemented technology, sales, and operations
strategies
v
Managed teams of up to 100 engineers / 40 volunteers – each of
varying levels of technical ability
v
Hands-on system, network, and security administration on a
variety of software and hardware platforms
v
Designed hiring procedures for large number of senior business
analysis candidates for [snip], successfully placing seven
analysts in less than three weeks
v
Process design and development for IT New Media business
analysis for [snip]
|
[snip], USA and Romania
CO-FOUNDER / DIRECTOR OF DEVELOPMENT |
2001 – 2004
Full time staff |
[snip] developed applications for GSM networks, with particular
focus on SMS applications for high-volume SMS-based voting
events for game shows such as [snip]. Primary technologies were
Java and C++, and all coding was performed in LINUX environments
for deployment on Solaris. I was involved in all aspects of
management and was posted to the offshore development centre in
Romania where I successfully managed the vision, creation, and
deployment of products and participated in the final sale
negotiations.
Key Achievements
v
Coordinated daily management of a 70-person offshore development
office in Bucharest, Romania
v
Developed and deployed all technical and operational processes
and procedures, including coding guidelines, project/programme
management, quality control, source control, and related
v
Assumed full profit and loss responsibility for offshore
development office
v
Co-wrote business plan, generating approx $2M investment over
two years
v
Hired, managed, and mentored over 50 technical people of
different skill levels and abilities
v
Participated in all aspects of product management, from concept
inception to deployment
v
Designed, implemented, and enforced effective source code
management
v
Successfully coordinated the budget development for the entire
offshore facility
v
Generated contracts for use with wireless carriers and broadcast
partners
v
Developed deployment configurations for clients and wireless
carriers
v
Interfaced alongside wireless carriers throughout Romania,
Spain, Denmark, UK, and Germany
|
[snip] – Unsurface, USA
CHIEF INFORMATION OFFICER |
2000 - 2001
Interim management contract |
Unsurface was [snip] approach to the burgeoning problem of
securing media types focused on making [snip] entire music
catalogue, as well as the catalogues of other organisations such
as BMG, securely available online for download. I was
accountable for participating in all aspects of senior
management and staff management.
Key Achievements
v
Successfully coordinated technical and operational due diligence
for [snip] Ventures and [snip]
v
Designed, implemented and monitored the full operations and IT
budget
v
Performed usage analysis and developed usage metrics and
analysis of 8 customer service organisations
v
Wrote IT, operations, partner integration, and customer service
requirements documentation
v
Developed IT, operations, partner integration, and customer
service strategy
v
Designed and documented all operations and IT systems
v
Successfully project managed the implementation of a
Windows-based digital rights management system
|
[snip], USA
VICE PRESIDENT OF INFORMATION TECHNOLOGY |
1999 - 2000
Full Time Staff |
[snip] was a start-up organisation working in the b2b sector and
their technology was focused on easing the problem of companies
sharing catalogue SKUs with each other, with [snip] playing a
middle man role to ease this particular problem for clients. I
was primarily accountable for overseeing all IT functions
throughout the organisation, maintaining budgetary controls and
managing IT systems implementation.
Key Achievements
v
Performed full IT specifications for ASP product with
significant IT requirements
v
Hired and managed 8 system administrators, 3 network
administrators, and 4 Oracle DBAs
v
Performed system, network, and security administration on both
SPARC Solaris 2.6 and Intel x86 Windows NT 4.0 platforms,
including backup systems, script writing
v
Managed all functions relating to IT security design and
implementation, including routers and firewalls
v
Successfully managed a 150-person office migration
|
[snip], Pvt., Sri Lanka
TECHNICAL DIRECTOR |
1998 - 1999
Interim management contract |
[snip], Pvt., was one of the first Internet Service Providers in
Sri Lanka, and I was responsible for the management of all
technical and customer support systems, budget management,
hardware / software purchasing, and business plan generation.
Key Achievements
v
Full design of all technical systems for ISP, from Internet
service to security to backup to LAN
v
System, network, and security administration on Solaris, LINUX,
FreeBSD platforms and Cisco routers
v
Hired and managed a 10-person technical and customer support
team
v
Technical training on Windows, routers, and UNIX systems
v
Wrote project proposals, leading to $4M funding from Canada’s
IDRC and Norway’s NORAD NGO agencies
|
[snip],
USA
DIRECTOR OF INFORMATION SERVICES |
1998 - 1999
Interim management contract |
[snip] was the first company to pioneer online DVD rental, a
model that has successfully been transplanted internationally.
I coordinated operations and IT development, managed
sub-contractors, and deployed a highly secure, high-volume
e-commerce site based on Microsoft technologies.
Key Achievements
v
Managed 10-person system and network administration team to
bring high-volume e-commerce ASP online
v
Successfully coordinated an office migration of 50 workstations
and 10 servers
v
Performed system / network administration on Solaris 2.5,
FreeBSD and Windows NT
|
[snip]: USA
DIRECTOR OF INFORMATION SERVICES |
1996 - 1998
Full time staff then contract |
I managed integration of purchased companies [snip] and [snip],
both early pioneers in the implementation of Virtual Reality
Modelling Language, playing a pivotal role in 3D on the Web. I
was primarily accountable for overseeing the design of all IT
systems from hosting strategy to backups to LAN / WAN and
system/network administration in a multi-operating system
environment whilst concurrently offering recommendations for
appropriate hardware / software. Note that after [snip] was
purchased by [snip] I moved from a staff to contract role.
Key Achievements
v
System, network, and security administration on Solaris, LINUX,
FreeBSD, IRIX operating systems and Cisco routers, including
firewall design and the implementation of secure shell and other
tools
v
Oversaw the design and evolution of large 10/100-base-T networks
v
Design and implementation of high-availability co-location
environment for servers
v
Managed all Web, ftp, mail and news design implementation and
administration
v
Designed and implemented software / hardware databases for
inventory control
v
Coordinated intranet design and implementation, including
inter-office WAN
v
Integrated [snip] and [snip] purchases into the [snip] network
v
Managed the migration of purchased clients’ servers into
Platinum collocation facility
|
[snip], Singapore
OUTREACH TECHNICAL ENGINEER |
1995 - 1996
Full time contract |
Based in Singapore, The [snip] focuses on assisting developing
countries in Asia to develop effective IT infrastructures. It
helps fund IT projects and assists them technically and; as
Technical Engineer I was initially responsible for managing
internet development projects throughout South Asia.
Key Achievements
v
Generated project documentation for the installation of internet
sites throughout Asia
v
Wrote project proposals which garnered several $Millions for
projects in India, Philippines, Sri Lanka, and Thailand
v
Provided first point of contact for the PAN project and
maintenance for PAN servers
v
System, network, security administration on LINUX, FreeBSD,
Cisco routers |
