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Infrastructure / Operations Manager 

Extensive experience in managing IT operations and infrastructure gained over more than 20 years in both corporate and complex engineering computing environments.

A technical “hands on” team player, highly customer focused. 

Career Experience 

XXXX UK Ltd                                                                 2006 

European support for XXXX software.

Technical Support

Provide technical support for European customers. 

XXXX   Europe                                                    2001 – 2006

Part of  the Matsushita Group developing European DAB solutions for the electronic consumer market. 

Operations Manager reporting to the company Director

Responsible for all operational aspects of IT, working alongside engineers to select and implement software design solutions. 

Key Achievements 

  • Total responsibility for IT budgets.
  • Specified, purchased and commissioned computer infrastructure.
  • Increased computing efficiency by 30% ,whilst reducing costs, by introducing Linux into EDA design environment.
  • Supported multiple computing platforms and complex EDA design software.
  • Implemented secure remote access solutions across WAN networks whilst maintaining “High-Security Site” accreditation from Corporate Headquarters.
  • Implemented Information Security Management to secure company data in line with Corporate policies.

Environment

Windows, Sun Solaris, Linux Redhat and Netapps. Checkpoint Firewall (CCSA,CCSE), Cisco (PIX) Firewall, Cisco Wireless access, GPRS, 3G,  Netapps, Winmagic (Disc encryption)  

XXXX Europe (Headquarters) Ltd.                                            1997 – 2001

European headquarters supporting and coordinating sales and manufacturing companies across Europe. 

Operations Manager reporting to the European CIO.

Managed local IT infrastructure whilst maintaining European Purchase, Sales and Inventory systems. 

Key Achievements
 

  • Supported AS400, RS6000 and Microsoft environments.
  • Managed network security.
  • Managed IT related budgets.
  • Specified, purchased and commissioned computer infrastructure.
  • Supported European PSI IT activities.
  • Reduced traveling costs by implementing video conferencing solution.
  • Implemented European Intranet / Extranet.
  • Supported Global Network Company in promoting the Panasonic Global Network.

Environment

Windows, Sun Solaris, RS6000 and AS400. Checkpoint Firewall 

XXXX  (Europe) Ltd                                                             1989 – 1997

European Sales headquarters supplying consumer electronic products to the market. 

Operations Manager reporting to the IT Director.

Managed a 24/7 IT sales and warehousing operation.  

Achievements 

  • Managed IT related budgets.
  • Managed a 24/7 computer operation.
  • Managed transition from Mainframe to AS400 (Midrange) platform.
  • Specified, purchased and commissioned computer infrastructure.
  • Managed networks.

Environment

Mainframe – AS8050 (IBM Compatible), As400 and Windows. 

Contract / Consultancy                                                                               1978 -1989 

Worked in contract / consultancy roles for various companies based in the UK, Germany, Holland and USA.  

Environment 

Mainly IBM Mainframe / Midrange computing environment.
 
 
 
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