Profile
A seasoned and versatile Information
&
Technology
Manager with a strong track record in strategy development and
delivery. Operated and successfully delivered business
transformation programmes in complex “not-for-profit”,
publishing & pharmaceutical organisations.
Demonstrated ability to develop and manage productive
relationships across multiple business areas in order to deliver
complex projects and in particular to translate high-level
business strategies into operational and technical reality.
Career History
[snip]
2003 – present
Head of Information Management &
Technology
2003 - present
Role involves the strategic development and implementation of
business-driven systems that support and contribute to the
Company’s corporate goals. Achieved by working in partnership
with the business to create innovative solutions to meet
business-related needs. Responsible for £2M annual budget,
·
Developed & delivered 5 year IM & IT Strategy & implemented
first phase including: all budgetary & planning implications in
line with development of organisational goals; reorganisation of
IT department to deliver improved customer support and increased
organisational effectiveness.
·
Managed implementation of Society-wide WAN – achieved on time &
budget, provided connections between all areas of organisation
for first time & resulted in lower costs and improved security
·
Developed an organisation-wide Business Continuity, Disaster
Recovery, Risk assessment and management strategic plan –
identified key business systems and implemented effective
contingency plans
[snip]
Ltd.
2002 – 2003
Director
2002 – 2003
Established own company providing IT consultancy and training
including:
·
Provided business analysis and
developing initial business plan for the development of new
software system to aid in the stock control and management of
catering services
·
Analysis of current processes
for financial services company likely effects of change of
working practices prior to the development of new web site and
implementation of on-line business processes
·
Developed strategy and
implementation of LAN infrastructure for schools together with
training programme for use of ICT resources.
[snip]
Ltd.
1982 – 2002
Head of Information Systems
1995 – 2002
Appointed to improve level of services of computer-based systems
to the company. Created a service oriented culture, improved
performance & perception and created clear role for the
department within the organisation. Developed a clear
business-focused IT strategy. Overseen significant growth in the
size and sophistication of network, systems & applications.
Responsible for computing & telecoms services and associated LAN
and WAN infrastructure. Member of Global IT Board responsible
for IT strategy on a worldwide basis. Responsible for £1.5M
annual budget, 12 direct reports.
·
Project managed the
implementation of a Siebel Customer Relationship Management
system - achieved on time and on budget (£2 M), against a
background of constantly changing specifications in a 7-month
timescale. System replaced and integrated legacy systems.
·
Managed the implementation of
integrated client/server-based ERP system into finance, sales
order processing and warehouse / distribution, plus all
reporting systems – replaced legacy AS/400 systems. Project and
subsequent upgrades completed on time and to budget.
·
Achieved an immediate improvement in network availability from
~75% to >99% by the installation of Company-wide structured
cabling network. Provided fully integrated solution for both
data and voice communications.
·
Other projects & technologies implemented: Sales territory
management system; Windows NT operating system; Exchange &
Outlook, Office 97, Lotus Notes; Development of company Intranet
& Internet sites,
Training & Development Manager
1993 - 1995
Responsible for the day to day organisation & management of the
training department including: the provision of a comprehensive,
effective and responsive training and development service to
line managers and their staff at all levels of the company.
Staff of 5, training budget ~£400,000.
·
Selected to develop & deliver a Group-wide corporate
change-management and personal development programs, covering
~2500 employees to promote a more open culture. Resulted in
reduced training costs and provided courses tailored to company
needs
·
Established an international team to produce sales & technical
training material. Responsible for the design and development of
the most appropriate methods of delivery to an International
market.
Sales Training
Manager
1990 - 1993
Responsible for the
design and delivery of training to the Company’s sales
representatives.
·
Established a new department
and managed a strong and effective team which not only provided
highly effectively training but which also managed a successful
sales territory which was used to offer “real –life” selling
situations for representatives
Head of Medical Information
1985 - 1990
Responsible for the management of a department providing
information on the Company’s products and related therapeutic
areas to internal & external customers. The department was
regarded as being one of the best within the Industry in terms
of its customer service.
Senior Information Scientist
1984 – 1985
Medical Information Scientist
1982 - 1984
Physics
Department
1978 - 1982
Medical College St. Bartholomew’s Hospital
London
Research
Assistant
1978 -
1982
Responsible for the design and monitoring of the methodology and
the collection and interpretation of the results of the study.
Technical experience
Windows NT4, Windows 2000, Windows XP, Exchange, Office 97,
Office XP, Lotus Notes, Siebel CRM software, Scala ERP software,
EDI, Meridian telecoms equipment, Networking infrastructure &
structured cabling, HTML.
Professional
Development & Education
Business Continuity
Planning
2004
Risk Management assessment &
planning
2004
PRINCE 2
training
2003
E-learning
opportunities
2001
Managing Information Systems Projects – Cranfield University
2000
Computer systems validation
1999
FAST Software management and
compliance
1998
Advanced project management training – Eddie Obeng
1998
Windows NT Management
1997
Windows NT server configuration & deployment
1997
Developing Information Systems Strategies – Cranfield University
1996
Implementing Information Systems Strategies – Cranfield
University 1996
Advanced Facilitator training – Sheppard Moscow
1993
NVQ Assessor & Advisor training - University of East Anglia
1993
Negotiation skills training – Scotwork
1992
Sales training
1990
Advanced presentation skills
1990
Advanced training techniques
1990
ABPI Code of Practice
1985
Sheffield University
1975 - 1978
B.Sc. Combined Honours
Physiology / Zoology, Upper Second Class Honours
Personal details &
interests
Currently a member of
the Governing body at the local village school - Hassocks
Infants School:
·
Chair of Governors (2 years)
·
Vice Chair of Governors (2
years)
·
Chair of Curriculum Committee
(1 year)
·
Chair of Finance & Staffing
Committee (currently in 3rd year)
·
Head Teacher’s performance
management team (currently in 3rd year)
Particular interests
in the areas of school & performance management and finance.
Hobbies include: keep-fit; skiing; mountain biking; watching or
playing many sports; photography and scuba diving
Member of a local amateur dramatic society. - Involved in the
design and building of scenery as well as producing &
stage-managing the productions.
Member of the British Computer Society & Institute of I.T.
Trainers
References
will be supplied on request |
