|
Nationality: British
A seasoned Voice and Data Communications
Manager with experience in eleven information based companies.
Major experience and achievements have included project planning
through implementing internal, national and international data
and voice networks, applications systems, managing teams of
associated installation and support staff. Extensive in depth
knowledge of Cisco routers, both from a technical and management
perspective deployed in both the WAN and LAN arenas. Voice
experience includes GPT ISDX, Nortel Meridian and Lucent (Avaya)
Definity.
Has particular experience of Token Ring,
Ethernet, routing, bridging, switching, PC’s, mid-range
(AS/400), mainframe (3090), and UNIX systems along with X.25,
ISDN and PABX network technologies. Recently undertaken the
management of UNIX based systems located in a hosting centre.
Recently successfully completed ITIL practioner training.
CAREER HISTORY
Nov
2006 [snip] London
to
date
A key national
government security organistion
Head of Voice
and Data Network
Reporting to the head of live services, delivering secure voice
data networks across the UK.
Achievements
·
Investigated and planned the
upgrade of the Wide Area Network , making use of emerging IP
technology in this specialist secure area.
·
Investigated the conversion of
the LAN architecture from an encumbant supplier to a globally
recognised market leader.
·
Combined and reorganised the
key voice and data teams to provide more efficient and joined up
delivery.
2003-2005 [snip] Internet Limited
A
Virtual Network Operator and IT support organisation based in
Central London, supplying high speed {up to and including GigE}
access to the Internet for corporate Customers.
Head of
Operations
Reporting to the Managing Director with overall responsibility
for the core network infrastructure, including all elements from
conception through to ongoing support. Managed a team of four
highly skilled Cisco engineers including CCIEs.
Achievements
·
Implemented one major new Pop,
plus eight minor Pops.
·
Deployed a metro CWDM network
to provide high speed connectivity between six central London
Pops, spanning two dark fibre rings..
·
Deployed Sun systems to meet
the demands of the core services, to replace the existing Linux
based solutions.
·
Developed the enhanced billing
infrastructure based on MRTG collection processes.
1997-2003 [snip]nv
A
global network service provider supplying Internetwork services
to SITA and many of the major global/international companies
throughout the World.
Global
Infrastructure Manager
Reporting to the Operations Director, with the overall
responsibility for the provision of voice and data networking to
all company offices (circa 200 offices) on a global basis. The
data network consists of over 850 cisco routers interconnected
via a Nortel DPN and Passport level 2 architecture. Following
the merger with Global One, undertook the Project Management of
all IT aspects in association with all office consolidations on
a global basis.
Achievements
·
researched Remote Access
solutions, followed by the successful implemention of a secure
service for global users integrating RSA Ace server and the
Remote Office Gold client; from Stampede.
·
designed, managed and
implemented a global WAN network utilising company standard
products, that provided a robust, resilient and perfomant
environment in support of the business requirements. The
network consisted exclusively of Cisco routers.
·
undertook the redesign and
update of the internal DNS structure, following the company
restructure.
·
established systems within a
hosting centre to support the business requirement, untilising
multiple platforms, and various applications, including
performance management and reporting.
·
deployed firewall solutions to
defend the integrity of the company Intranet.
Jul 1997 to
Feb 1998 - [snip]
[previous company
name]
Principal
Network Consultant
Reporting to the VP Professional Services and Global Support
Centres, with a brief to establish consultancy on a worldwide
basis.
Achievements
·
played a major role in iniating
a terminal refresh program for a major Brazilian airline
·
undertook the management of
WAN/LAN network proposal for a Saudi Arabian ministry
1995-1997 [snip]
A
major services organisation providing desktop and server
maintenance in addition to Internetwork services and support
covering most major suppliers, with particular emphasis on
Cisco, Bay Networks, 3Com, Ascend, and Shiva. Worldwide
turnover of c$ 1 billion. UK workforce of approximately 500.
Network
Support Manager
Reporting to the Customer Services Director, with a team of
twenty-four (engineers), based both on site (nationally and
internationally) and in the Hemel Hempstead office. The
responsibility was to ensure that all customer maintenance
contracts were serviced within the associated contracted levels,
and that installations were completed professionally, on time
and within budget.
Achievements
·
successfully established Web
page fault record tracking
·
established Customer handbook
for contracted maintenance customers
·
managed the transition of the
department to Wang (UK) from the former BISS
·
developed a competent team of
skilled internetworking experts
Customer
Support Specialist
Reporting to the Customer Support Manager. Responsible for the
Technical Account Management of four major BISS Limited
customers, under their respective OpenCARE agreements.
Achievements
·
completed the installation and
configuration of ten (10) Ethernet based terminal servers,
throughout the UK, for a major pharmaceutical company, providing
breakout functionality for a variety of Unix system consoles.
·
undertook the site audit at
four customer sites producing a comprehensive report covering
all components from desktop to network infrastructure.
·
completed an extensive study on
the functionality of an Ethernet switch under ‘real life’
conditions.
·
produced a full audit report on
customers installed base of 3Com network infrastructure
products, as the result of a comprehensive survey.
·
successfully completed the
Cisco Router Training.
·
Introduction to Cisco Routers
·
Advanced Cisco Router
Configuration
·
Cisco Internetworking
Troubleshooting
·
standardised the management of
assigned customers.
1993-1995 [snip]
In the role of Consultant undertook duties as diverse as network
trouble shooting through to network design.
1992-1993 [snip]
Responsible for the implementation of a new router based data network serving
9,000 staff in locations across the UK as Network Manager.
1991-1992 [snip]
Achieved 70% of full year sales target within seven months with
a actual figure of £400k of business.
1989-1991 [snip]
As part of the role of Telecommunications Manager managed the conversion
of outsourced computing to a total inhouse solution.
1988-1989
[snip]
Undertook the key role of
Telecommunications Manager with responsibilities for the delivery and support of
voice and data services.
1986-1988 [snip]
Key Senior Consultant in a number of major projects including
the relocation of a major trading organisation.
1977-1986 [snip]
Started as a Field Service Engineer and progress through to a
Software Support Manger.
1976-1977 [snip]
Responsible for plant electrical installation and maintenance.
1972-1976 ROYAL AIR FORCE
Completed
officer training as a Navigator, commissioned as a Pilot Officer
and promoted to
Flying Officer.
1968-1972 [snip]
Four years
apprenticeship as an Electronic Instrument Mechanic.
Education
1968-72 Poole Technical College & South Dorset
Technical College
City & Guilds, Mechanical
Engineering Parts 1 & 2
City &
Guilds, Electrical Engineering Parts 1 to 4
1972-76 Royal Air Force
Navigator - Flying Officer
Date of Birth: 10 May
1951 |
