Work History:

March 2004
to
Present

THE [snip]  - Business Change Consultant

·          Lead architect in the Life-cycle, Methods & Toolkits Team within the [snip], developing methods and toolkits for the deployment of software and services to  NHS clients across the Southern Cluster.

·          Played a key role as the architectural advisor for our Programme Manager, writing functional requirements for FJA’s Knowledge Management Repository for publishing toolkits and for storing the information that is being gathered in the field.

·          Currently co-ordinating the Toolkits Training for people who are joining the deployment teams. The work involves designing and delivering courses and publishing a Training Strategy, as well as co-ordinating the curriculum, student administration and engaging contract trainers to assist with the training workload.

·         Have gained, as a result of these activities, a strategic overview of the business change and the range of tasks involved in deployment

January 2003
to
February 2004

[snip] AUSTRALIA - Senior IT Auditor and Acting Chief Auditor

·          Joined [snip] Corporate Audit & Risk Assessment team to re-establish their Information Systems Auditing function

·          Played a key role in overseeing risk management, business controls and governance for [snip] Information Management Transformation Program (IMTP) that included deploying most modules of SAP R/3.

·          In preparation for roll-out of SAP R/3, conducted a study of the functionality of SAP’s AIS (Audit Information System) and arranged training for the Corporate Audit in the use of the AIS module

·          Undertook planning and scheduling in preparation for the next financial year’s audit programme.

·          Conducted an audit of user acceptance testing and change management processes involved in implementing [snip] new ProMaster credit card system.

·          Led a team of auditors to conduct a detailed performance audit of [snip] Brisbane Operations Centre.

·          Played a vital role in mentoring of the young auditing team, re-establishing harmony, teamwork and morale, bringing a risk management mindset to planning and emphasing strong corporate governance.

·         Acted as Chief Auditor from Sept 03 – Feb 04, ensuring that productivity continued and the team was able to achieve [snip] ambitious audit programme.

April 2001

to

November 2002

[snip] - Principal, Management Consulting

·          Active member of [snip] Health Industry Practice, working with colleagues across Australia to promote DMR’s involvement in health care. Co-ordinated all of DMR’s health related bids and tender responses to Commonwealth Government and the ACT Government

·          Consulted to a consortium involving the University of Newcastle and several government and Hunter Valley business groups, undertaking a feasibility study and developing a business plan to establish an Information Services Centre (ISC) in the Hunter Region.

o         Business plan is now be used by the University to market the ISC concept to the NSW Government and to potential investors.

o         Examined the potential for the Hunter Area Health Service to have some of its major business applications managed by the ISC.

o         Liaised with the Hunter Division of General Practice to investigate whether it was feasible for GPs’ practice management software, prescribing software and electronic patient records might be hosted and managed by the ISC.

·         Worked with the [snip] Program Office as part of their architecture team, scoping study for Phase 1 of the [snip] Systems Architecture. The aim of this study was to select a framework for the [snip] Architecture as well as a methodology, tools and documentation standards to be used in the Phase II development of the architecture.

July 1998

to

April 2001

[snip] Australia  - Infrastructure Architect

·          Worked as a Technical Solutions Architect in IBM-GSA’s NetWorkstation Services (NWS) support team, delivering. architectural support services to outsourcing account team at the Department of Finance and Administration (DoFA), the Health Insurance Commission and the Department of Veteran’s Affairs (DVA) outsourcing account team.

·          Played a major architectural role in IDMS (Integrated Document Management System) project at DVA, which used Tower Software’s TRIM for Windows together with IBM’s Visual Warehouse and DB2.

·          Worked in IBM-GSA’s Customer Solutions Architects group, taking a wider cross-platform view of the end-to-end infrastructure within an outsourcing account, and was appointed as an Infrastructure Architect permanently attached to the DVA outsourcing account team. Provided advice on IT strategic planning issues and well as day-to-day infrastructure changes encompassing mainframe, mid-range, NT server, desktop, LAN and wide area network support.

·         Was the Infrastructure Architect at the Department of Health and Aged Care, leading IBM GSA’s architects team. We working closely with Health’s Applications Architect and their Information Architect giving advice on how IT governance issues ought to be managed once outsourcing commenced. Also gave advice to Health’s Web Development Team on how middleware could be used to improve the robustness of the Department’s e-commerce applications as they grow. Published Health’s Technology Architecture strategy document.

Oct 1997

to

July 1998

Independent Consultant, Sydney & Canberra

·          Completed assignment at Pioneer Building Products, on behalf of Digital Equipment Corporation, assisting with scoping and planning SAP R/3 installation.

o         Developed a plan to provide data centre management and IT support for developers and users, during the SAP/R3 implementation and through to production.

o         Co-authored a document outlining the technology architecture for Pioneer's future infrastructure, assisting Pioneer, DIGITAL and Deloitte / ICS to calculate budget costing for the SAP/R3 project.

·          Conducted series of planning workshops at Smith's Crisps' Chatswood headquarters, assisting participants to develop a series of principles statements and models as a basis for organising Smith's IS Support team.

·          Provided planning advice to the Business Systems Division of ACTEW Corporation, reviewing the range of information services that BSD will offer to the emerging family of ACTEW companies.

·         Developed implementation plan for SAP at Capral Aluminium Limited, including key modules are PP (Production Planning) and SD (Sales and Distribution). 

October 1996

to

October 1997

SMS Consulting Group Pty Ltd - Senior Business Consultant

·          Assignment at the Australian Security Intelligence Organization (ASIO)

o         Gathered and published the functional requirements for an Incident Database system to be jointly operated by ASIO and two other intelligence agencies.

o         Published recommendations regarding the implementation of the incident database, taking into account the three corporate cultures, people aspects, the need for training, and the confidentiality of the data involved.

·          Assignment at Health Insurance Commission

o         Developed a statement of requirements and delivered advice for a data entry system to receive Medicare claims via fax from claimants in rural Australia, using imaging and workflow technology to automate the input of claims to HIC’s mainframe.

o         Presented workshops to clarify the scope and vision for the In-Pharmacy Claiming project and conducted principles workshops which documented key business principles that formed the foundation for the architecture of the system.

·          Assignment at [snip] Australia

o         Conducted workshops to develop a vision, a set of principles and an agreed statement of business requirements for [snip] Internal Billing System for IT resources.

o         Delivered presentation targeted towards senior business managers contrasting and comparing various technologies for sharing information across the organisation, including groupware, workflow technologies and intranet software.

·          Assignment at ACT Electricity and Water

o         Undertook an assessment of the MV-90 Multi-Vendor Translation System which is used by ACTEW staff to process electricity meter information.

·          Assignment at the Department of Foreign Affairs and Trade (DFAT)

o         Teamed with other SMS Consultants to develop Information Management and Information Technology Strategic Plan for large multi-national organisation with posts in more than 90 cities around the world, DFAT operate world-wide secure telecommunications.

o         Developed high-level strategies for converging the secure and non-secure networks, to provide optimum support for DFAT's policy divisions, administrative divisions, overseas posts and other government organization, taking into account the business needs of AUSTRADE, AUSAID and the Department of Immigration and Multi-Cultural Affairs (DIMA) who were all moving their overseas communications traffic to DFAT's wide area network.

o         Worked with DFAT's Information Section to develop a strategy for managing the Department's corporate records, taking into account the newly published recommendations from OGIT (the Office of Government Information Technology) for agencies to use tools from their 'Shared Systems' suite for electronic records keeping.

·          Assignment at AusAID

o         Wrote options paper, which examined how AusAID's AMS (Activity Management System) and SIMS (Student Information Management System) could be connected to overseas posts.

o        Provided recommendations for AusAID to use a web browser interface at remote sites, accessing a central world wide web WWW server. This advice has been adopted and implemented.

October 1995

to

October 1996

Microsoft Pty Ltd - Senior Consultant, Canberra

·          Senior Consultant with Microsoft Consulting Services (MCS), responsible for assisting both the management and technical staffs of clients in understanding, architecting, and constructing distributed application architectures.

·          Conducted workshops to assist Civil Aviation Safety Authority (CASA) Regulatory Framework Program to design their business processes. The Regulatory Framework Program was tasked with re-drafting Australia’s aviation regulations.

·          Advised CASA on ways to manage communications between Regulatory Framework Program stakeholders, including representatives from the aviation industry, CASA staff and the public, combining a mix of electronic messaging, Internet web pages and newsgroups, facsimile and paper.

·          Managed a project to provide the Office of Government Information Technology (OGIT) with an Internet presence, using Microsoft’s FrontPage. Included helping to design a process for publishing, as well as reviewing the hierarchy of web pages, examining ways to make the web site attractive to visit, and liaising with graphic artists who provided web art.

·          Windows 95 roll-out planning for the Australian Bureau of Statistics, the Australian National Audit Office, and Treasury.

·          Microsoft Exchange roll-out planning for ACTEW and the Civil Aviation Safety Authority (CASA)

·          Published a white paper for the Australian Tax Office (ATO) on selection of a preferred desktop operating system.

·         Managed various applications development projects for the Department of Veteran’s Affairs. These projects were to create Windows NT services to enhance DVA’s reporting on Security, System Events and Error Logs.

July 1994

To

October 1995

Azimuth Consulting Australia Pty Ltd, Senior Consultant

·          Worked with the Health Insurance Commission (HIC) on a series of projects to pilot Workflow Technology

·          Analysed the business workflow and information management requirements for the Analysis Division of the Australian Security Intelligence Organization (ASIO).

·          Undertook tactical project for ASIO to examine options for replacing the Analysis Division’s MacIntosh workstations.

·          Undertook an assignment for ASIO to help the Systems Development Branch (SYSDEV) publish their IT Strategic Plan

·          Undertook an assignment with the Directorate of Navy Materiel Computing Support (DNMCS) to establish Service Level Management policies for their Campbell Park campus.

·         Facilitated a set of business improvement workshop sessions for the CSIRO Corporate Property Division.

July 1987

to

June 1994

Digital Equipment Corporation - Senior Information Technology Consultant

·          Consulting Services Business Unit Manager for a group of 17 software specialists and consultants who delivered both post-sales and pre-sales customer support, as well as Systems Integration projects.

·          Business activity modelling for Consumer’s Gas, Ontario, Canada as part of a Business Process Re-engineering project with of reducing the bottom-line costs of supplying connecting customers to a new gas service by 40%.

·          IT Strategic Planning for the Australian Centre for Remote Sensing (ACRES). ACRES is a government agency that receives data from space satellites such as LANDSAT and SPOT and converts this data into photographic images and a range of enhanced data products.

·          Account Consulting role with the Department of Human Services and Health (HS&H), developing life-cycle approach to their Corporate Document Management and set of functional requirements for HS&H’s desired future Document Management Architecture.

·          Consultancy services to a large number of client organisations who were seeking to introduce new office automation systems. These clients included the Australian Defence Industries Corporation (ADI), Department of Human Services and Health, the Australian Security Intelligence Organization (ASIO), the Northern Territory Police, and the Australian Capital Territory Electricity and Water Authority (ACTEW).

·          Conducted Office Analysis and Planning engagements using wall charting facilitation workshops at clients such as ACTEW, HS&H and the Northern Territory Police to map their business processes and gather management requirements for office systems.

·          Performance tuning and capacity panning engagements for clients such as the Australian Submarine Corporation, HS&H, the Civil Aviation Authority, the Australian Security Intelligence Organization and Assets Services.

·         Developed an innovative business method to allow the Civil Aviation Authority to outsource the supply of computing capacity. This enabled CAA to use Capacity Planning measurements as a basis for paying rental for computer facilities.

August 1984

to

July 1987

Intergraph Corporation, Senior Customer Engineer

January 1984

to

August 1984

Engineering Computer Services Bowral - Systems Analyst

November 1982

to

December 1983

Computer Automated Business Systems (CABS) - Analyst / Programmer

January 1979

to

June 1982

Clutha Development Pty Ltd - Technical Assistant / Geology

May 1976

to

January 1979

Geopeko Limited, Tennant Creek - Geology Draughtsman

August 1975

to

May 1976

Allied Constructions Pty Ltd - Site Clerk / Technical Assistant

November 1969

to

August 1975

Bellambi Coal Company Pty Ltd - Trainee Civil Engineer