PROFESSIONAL OVERVIEW:

 An experienced, BCE cleared and highly qualified ISEB qualified Practitioner Test Manager / Senior Technical Tester with a proven track record of success in commercial IT and various market sectors including telecommunications, defence, NHS and financial industries. Providing high-level testing control to build consistently improved business systems performance. 

A strong pro-active leader, empowering staff to take ownership, providing coaching and mentoring to build cohesive teams working together to achieve individual targets and company objectives. 

Experienced in Quality Assurance and test consultancy, UAT, producing regression packages, functional, non-functional and integration testing, load testing, automation and manual testing, middleware architecture and fail over testing. 

 ·         Experienced technical test analyst

·         Highly adaptable at testing applications across various domains and industries

·         Experienced in interpretation of test cases from use cases and business requirements

·         Strong working knowledge of Web based application testing

·         Extensive exposure to database clearing and Black Box Testing

·         Interviewing and recruiting/building test teams including working with off shore people

·         Risk based testing and producing metrics and relevant reports

·         Creation of Test Strategies, test plans, test schedules and the design of test cases

·         Managing multiple project work streams

·         Test requirements mapping 

 ·         Testing: Testing Complex, multiplex process server software , WEB & various Telecommunications    

    Protocols, mobile hand testing and Billing systems

·         SMS/USSD/UCPV3.4/SMPPV3.5/CIMD applications, Black Box and Performance / Soak Testing

·         Black Box Testing Techniques (Equivalence Partitioning, BVA, Flow Graphs, Statement Coverage) 

·         Management Tools: QA-Run, Test Director, MQC (Mercury Quality Centre), Clear Quest, Remedy Version 4 

·         Operating Systems: MS-Windows NT, 2000, 98, 95, Windows Millennium, MSDOS

·         UNIX (HPUX11/Sco OSE 5.02), XENIX 2.3.4, Red Hat Linux 6.2, Solaris 2.6 

·         Equipment: HP & Wyse Terminals, Broadcast equipment including VTRs, Digital Video Encoders

·         Test  Methodologies / Case Tools: Object Oriented Analysis, ‘V’ Model, XP, Catalyst 

·         Programming Languages: Microsoft Access – SQL, JAVA, Access Basic, Open Road, 4GL

·         C, C++, COBOL, Perl, UNIX Scripting, Citrix applications, HL7 XML Messaging, MSMQ Message 

·         Databases: Oracle Version 8, LDAP IPlanet Version 5, TOAD 

·         Version Control Tools: Continuous UNIX, Windows Client 

·         SNMP: Advent Net Agent Toolkit Java Edition 5 (MIB Browser) 

 March 2007 to Date

[snip] - UAT / Functional Test Lead / Manager:

·         Testing the e-commerce Zurich B2B platform allowing IFAs to sale and service financial products such as, Pensions (SIPP, EPP, MPP), Bonds, ISAs, PEPs, Settlements, Equities, Mutual Funds. The manifesto introduces the new concept of the WRAP solution aggregating all customers and the product into one.

·         Responsible for defining and managing quality gateway process between Unit and System test

·         Define test estimation and required resources

·         Defining test scripts, preparation of test data, execution of test scripts, defect management.

·         Adhering to defined Web and W3C Standards

·         Checking Calculations for various funds are correct 

Feb 2005 to March 2007

[snip] - Integration Test Manager:

·         Responsible for the day to day management of 10 testers across 2 sites

·         Testing HL7  XML for both asynchronous and synchronous messaging scenarios

·         Middleware architecture testing using SeeBeyond

·         Utilised Test Harness on a System Test Environment and also on an Integration Environment

·         Supported & liaised with the Release Test Manager & updated the General Test Manager on progress risks

·         Resourced all Webex Sessions, ensuring Test Scripts were supplied in a timely manner

·         Managed XML messaging related issues and both managed and planned all XML message testing

·         Raised build upgrade requests for Integration Test Environments, liaising with the Build Team

·         Assigned work to test resource & replicated production issues, providing feedback to 3^rd party developers

·         Liaised extensively with iSOFT engagement to manage defects 

Nov 2000 to Jan 2005

Mobile Networks Technical Test Lead: [snip]

·         Responsible for managing 4 engineers testing applications written in JAVA in an agile environment

·         Used in-house automated scripting test tool on System, Performance & Integration Test Environment platforms

·                   Identified technical & functional requirements to write & perform Integration, System & Performance test scripts

·         Performed Customer Installation / Training and User  Acceptance Testing (UAT)

·         Implemented test strategies & set up test environments on UNIX, NT or LINUX platforms

·         Set up and configured servlets on IPlanet, Apache JServ/Jrun and Apache/Tomcat

·         Installed LDAP IPlanet, Oracle Database on NT and UNIX workstations

·         Tested Billing Systems, used test harness & real billing application, creating & provisioning customers

·         Provided 3^rd Line Support and developed an excellent understanding of interpreting trace & log files 

Sep 1999 to Oct 2000

Senior Test Analyst: [snip]

·         Responsible for co-ordinating application test efforts in Visual C++, applied to all levels of the applications

·         Created test plans for all aspects of the systems, utilising NT4 and Oracle Databases

·         Created & maintained test environments, installing & configuring client server linked to many workstations

·         Maintained and configured the test environments using Windows NT, 2000, 95, 98 and Millennium

·         Migration Black Box testing across different windows platforms

·         Tested Client / Server applications in a C++ / NT environment using a Black-box approach 

Mar 1998 to Aug 1999

Test Analyst / Tester: [snip]

·         Responsible for testing an appointment system written in C programming on System Test Environment

·         Analysed customer requirements and specified and documented the functionality of an application

·         Conducted design and development functions in C and Black box and White box testing

·         Produced time estimates for the analysis, design, code & test using QA-Run testing automated tool

·         Liaised with customer at all levels & provided 3^rd line support with visits to client sites 

·         ATM Software Engineer                                      [snip]                                Jan 1997 to Mar 1998

·         Real time testing radar systems 

·         1ISEB Foundation / ISEB Practitioner in Software Testing

·         2NVQ, C & C++ Initial Programming Course (Schiedegger MIS) 

·         BSc (Hons) Computer Science and HND Computer Studies

·         BTEC National Diploma in Computer Studies

·         IDPM Diploma in Computer Studies

·         City & Guilds (Electronics, Commerce, Computer Studies)

·         RSA Distinction / Merit Computer Studies and Electronics 

·         Full Driving Licence                                          References available on request