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Curriculum Vitae
POSITION SOUGHT
PROJECT /PROGRAMME MANAGEMENT
DRIVING LICENCE
Full, clean
INTERESTS
Reading, music, aerobics &
theatre
EDUCATION
‘May
2003 Microsoft Project 2002
Training
‘Nov
2002 Microsoft Project
2000/2002 Training
‘May 1998
Certificated PRINCE II Practitioner
‘Dec
1997 Advanced Microsoft
Project ‘98
‘Feb
&
May
1997 PRINCE I & PRINCE II Project
Management Course
1996 Leadership
Communications Course
Group Development, Experiential
Learning, Communication Styles, Motivation of others,
Communication Skills, Interpersonal Strategies, Group Dynamics
& Team Development, Leading Groups in Meetings
1995 Management
Skills Training
The Management Cycle, Managing
Resources, Using Information for Management, using Meetings for
Decision Making, Working as a Team, What Makes a Team Effective,
Turning a Group into a Team, Roles in Teams, The Task and the
people
1994 -
1995 Brunel University
MSc Advanced
Manufacturing Systems
1989 -
1992 Westminster University
BEng Hons
(2.1) Mechanical Engineering
AWARDS
1991
Westminster
University - Best Student in Industrial & Project Management
SKILLS
Simulation Software, MS Office,
MS Project, Programming (C, C++), PRINCE II, Rational Unified
Process (RUP) – software development, OGC Gateway Review,
Enhanced Security Cleared
CAREER HISTORY
[snip], CLR Programme (Sep ‘06–
Mar ‘07)
PROGRAMME OFFICE MANAGEMENT
CLR Programme (Company Law
Reform) – set up to enforce The Companies Act 2006 in Companies
House systems and processes. Design and development of required
system changes, process revisions where applicable , staff
training and communications both internal and external. Role
involved: the development of project and programme plans.
Designing and enforcing Prince 2 documentation and processes.
Development of PIDs and project plans. Responsible for quality
management and change control. Risks and issues management.
Programme standards comprising of management procedures and
processes. Business case development and monitoring. Project
and programme budget management compilation and monitoring.
Working closely with the [snip]. Liaising with, reporting to
very senior level team members. Attending programme management
meetings. Chairing project managers meetings and planning
meeting
[snip] Change Management
Service, MiFID Programme (Jun ’06 – Sep ‘06)
PROGRAMME OFFICE MANAGER
MiFID Programme (Markets in
Financial Directive) – set up to deliver an EU Directive
regarding the way service is delivered in the financial
institutions. Role involved: the provision of support for the
Steering Committee and five other weekly forums for the
management of the programme. Administrator for Sharepoint –
programme document storage system. Risks and issues
management. Programme standards comprising of management
procedures and processes. Liaising with, reporting to very
senior level team members. Attending and provision of support
to Steering Committee.
[snip] Private Clients, Wealth
Management (Jan ’06 – April)
PROJECT/PROGRAMME
MANAGER/PROGRAMME OFFICE MANAGER
Strategy Programme – set up to
“onboard” [snip] Clients into the Wealth Management, Investments
sector of the Bank. Duties include: Set up infrastructure for
Strategy Programme, Programme Office – templates. Provide
consultation, advice, mentoring and hands-on support to Business
Managers, in project management. Provide support to the Senior
Business Programme Manager in Programme Management across the
six Workstreams
[snip] (Jul ’05 – Jan ‘06)
PROGRAMME SUPPORT
The Transformation Programme established to meet the challenges
of the Gershon Report. Centralising and standardizing of
services including processes, people, customer/suppliers and
budget control. Involving Account Management, Strategy
Development & Assurance, Programme & Project Delivery, Service
Management and Service Delivery. OGC Gateway Review
environment. Enhanced Security Check cleared.
Risks and Issues Management. Product
based planning using product break-down structures. Project
planning using MS Project. Quality Management. Prince 2
processes, procedures and templates. Product Descriptions.
Communications materials development and events delivery – FAQs,
Development of materials and information for Intranet. Project
reporting. Report compilation and development for senior
management.
[snip] Private Clients & International IT (Oct ’04 – Jun
‘05)
PROGRAMME OFFICE
MANAGER/QUALITY MANAGER
The Unicorn House Exit Programme (UHEP)
is a relocation programme set up to vacate [snip] Premises in
Forest Gate, formerly the home of [snip] Life Includes all
[snip] staff, IT infrastructure and equipment from Unicorn
House. A total of five projects. Key responsibilities include:
·
Responsible for
the introduction, design, development and usage of Prince 2
methodology across the programme and subsequent rollout of these
processes across other [snip] programme/project portfolios.
Including design of a quality strategy, planning strategy,
documentation management strategy
·
Provision of
direct support to the programme manager including the attendance
and support of the Programme Steering Committee
·
Responsible for
the running and facilitation of all planning workshops for the
programme and projects
·
Development,
monitoring and maintenance of the programme plan resulting from
the various workshops, constituting programme and project
deliverables, project dependencies, key milestones
·
Liaison with very
senior [snip] personnel in the above capacity
·
Custodian of all
programme and project deliverables
·
Responsible for
the monthly project and programme expenditure report using SAP
including resource costs and capital expenditure. Involved in
the compilation and review of the programme business case and
presentation of this to the programme board
·
Day to day
management of project documentation, plans, tracking of Change
Requests, Issue and Risk monitoring centrally base and
resolution thereof with users and project stakeholders
·
Quality
manager/assurance for all project deliverables produced across
the programme. This involves the management of the quality
review process, chairperson of review meetings where required
and ultimate sign off of deliverables on behalf of the programme
manager.
·
Presentation and
discussion key programme issues, and risks
·
Provision of
advice and use of Prince to the project managers in the day to
day management of their projects
[snip] (Oct ’03 – Oct ‘04)
PROGRAMME/PROJECT MANAGER/ANALYST/SUPPORT
E-Services Programme responsible
for the management and delivery of some 15 projects.
Currently working in Worthing
(May ’05) – eHR Programme implementation of ASAP (Accelerated
SAP). Key responsibilities:
§
Programme Support
directly supporting and deputizing for the Programme Manager and
some 15 Project Managers and Project Support Officers
§
Chairperson of the
Programme Change Control Board. Responsible for the reviewing,
assessing and approval of all Change Requests on the programme.
§
Chairing of
Delivery Boards and Programme Boards
§
Attending the
above Boards in a support capacity which involves minute taking
followed by action chasing and closure
§
Presentation and
discussion of key risks and issues escalated to the
Delivery/Programme Board
·
Weekly RAG Status
Reporting, on all 15 projects reporting into the programme
manager, highlighting areas of conflicts, issues and associated
risks that may affect delivery. Collating of project
information for compilation of Reports
·
Responsible for
the collating and reporting on all project budgetary
information, informing programme manager of any overspend and
potential issues
·
Completion of
project closure documentation and related workshops.
·
Designing and
presentation of information to board members and project team
members
·
Day to day
management of project documentation, plans, tracking of Change
Requests, Issue and Risk monitoring via a central database and
resolution thereof with users and project stakeholders
·
Chairing and
sometimes facilitating of project planning workshops using
Microsoft Project.
[snip] HR Services Review Programme (Jul ’03 – Sep ‘03)
PROJECT MANAGER
[snip] delivery of HR Services
as part of outsourcing deals to several companies such as BT,
Cable & Wireless, Sainsbury’s, Thomas Cook, amongst others.
This programme’s objective is the re-engineering HR Services in
optimizing the efficiency, increasing the proportion of
web-based delivery and placing more emphasis on self-service.
Management of total of eight workstreams in progress comprising
[snip] HR Service Review Programme.
·
Accountable for
and responsible for the delivery and responsible for the day to
day management of the project
·
Manage, report on
the running of the project
·
Liaise with
external suppliers/partners, including issues and risks
management
·
Communications
with key stakeholders on project progress
·
Development,
monitoring and maintenance of the programme plan resulting from
the various workshops, constituting programme deliverables as
well as all project deliverables, project dependencies, key
milestones
[snip] , Edgware, Middlesex (Nov ’01 – Jul ‘03)
PROGRAMME/PROJECT SUPPORT OFFICER
£70m programme of change
designed to re-engineer [snip] services and the underlying
technology to provide its Members and Users with a payments
service fit for the 21st century. The PreDelivery2
and full Delivery 2 project, is Delivery of a consolidated
Reference Data Service consisting of a BCOLL User Interface,
Bank Reference Data and Customer Reference Data. Supporting
both sub-programme manager and project managers
·
Issues and risks
management
·
Monitoring and
project reporting as well as collecting actuals and plans
update.
·
Reporting on
project financials and costings.
·
Facilitating
training workshops in Microsoft Project and Prince 2
·
Key role in the
transfer of project management knowledge – tools techniques to
other project staff
·
Responsible for
quality management, including product/deliverables review and
sign offs
·
Set up and manage
project files and information based on Prince 2 standard
·
Project and
programme planning including the rolling up of a consolidated
plan at programme level
[snip], (May ’01 – Oct ‘01)
PROGRAMME SUPPORT OFFICER
[snip] was successful in a bid
to the Dept of Environment, Transport and the Regions (DETR) for
the development of the Authority’s primarily social care based
Forestcare Emergency Response Service. Its main objectives are
to stimulate innovation and foster partnership working in
service delivery. The FERS Programme consists of the following
portfolio of projects: Partnership development, Operational
Development, Building Works and Information & Communication
Technology. Prince II methodology. Duties include:
·
Design and
implementation of a set of policies and procedures using local
standards where appropriate,
·
Providing a
programme/project support office implementation specification.
·
Supporting the
Programme Manager and assist the PMs to establish a
programme/project office, formally initiating, planning,
monitoring, controlling and reporting on the Programme.
·
Provision of
agreed levels of support to other identified managers and
stakeholders.
·
Assist project
managers in issues and risks management tools, design and
setting up of programme templates for uniformity, programme and
project filing structures both electronically and manually.
[snip], (Nov ’00 – Apr ’01)
PROGRAMME OFFICE MANAGER
Implementation of an
Internet-based one-stop shopping provision for all real estate
and housing requirement from a customer perspective; providing
services from buying and selling a house, auction, DIY
requirements, finding a plumber or gardener. Developed using
the Vignette V/5. (e-Business Platform for Business Users), in
keeping with the B2B Internet Evolution in order to improve CRM
on-line The programme involves workstreams: Marketing,
Customer Experience, Business Development, Finance and IT.
Duties include:
·
Planning and
consolidation of all plans
·
Issues and risks
management,
·
Coordination and
often running the War Room (twice-daily update sessions).
·
Designing all
procedures necessary for the successful day to day running of
the programme, including a change control system.
·
Setting up and
manage the programme documentation and filing system
·
Liaising with key
stakeholders and other project members, including the provision
of project information
[snip]
(Dec ’99 – Oct ‘00)
PROJECT MANAGER/ PROGRAMME SUPPORT
A [snip] Financial Services HR Programme
involving several Business Units where the objective is one of
reducing the overall operating budget for the HR Department,
associated by an appropriate reduction in the headcount.
Centralisating the main functions of the HR Dept. Workstreams
include: Learning & Development (Web-based Learning &
Development System for eight Business Units), Resourcing
(Web-based Resourcing system for eight Business Units),
Compensation & Benefits, Employee Relations & Legal, HR KPIs &
Metrics, Occupational Health and Change Management &
Communications and Intranet (in-house web based system for all
the HR processes, manuals and procedures to replace HR Advisors,
across all Business Units). Duties include:
·
Programme manager
deputy and assist the programme manager in scoping the
programme,
·
Establish and be
responsible for the programme office and its infrastructure
·
Establish a system
for, and managing programme issues and risks
·
Create and be
responsible for the Programme Quality Plan
·
Create, monitor
and maintain all the programme plans, as well as management of
programme dependencies
·
Provision of
programme and project advice, guidance and consultancy to
programme team members.
·
Design and manage
a Change Control system for the programme,
·
Design, establish
and manage a programme reporting system.
Interim management of the
Learning & Development (Einstein) and Resourcing worksteams –
both Web-based system and new processes implementation
workstreams
[snip], City (May ’99 – Oct
99’)
PROGRAMME OFFICE CONTROLLER
[snip], was established to
handle old [snip] Policies and was authorised only to reinsure
and run off the 1992 and prior years’ liabilities of LL. The
Exit from Lloyd’s programme of projects main objective is
seeking to reduce their reliance on each other. Duties
include:
·
Compiling,
managing, monitoring and reporting on Programme Level milestones
plan
·
Manage the
planning and control functions for the programme team, as well
as support the project managers in the development of their
project plans,
·
Act as the ‘centre
of excellence’ in all matters relating to project and programme
controls
·
Manage the
programme risks and issues log, and to ensure that actions are
taken against those risks and issues identified,
·
Designing and
managing the programme library
·
Supporting the
technical configuration manager in his role
[snip] Funds Limited, City
(Sept ’98 – Apr 99’)
PROJECT MANAGER /PROG. OFFICE MANAGER
[snip] is currently in the
process of responding to the Government Instant Savings Acct
(ISA), which replaces PEPs & TESSAs with a total of five
projects. Each project has its respective elements of systems
design, development, testing and training, along with Marketing
and Internet.
Duties include:
·
Responsible for
the day to day running the Programme Office
·
Managing a total
of 4 Project Officers supporting the projects
·
Configuration
management and managing the programme library,
·
Designed and
managed the administration of the Quality Review process,
·
Provision of
timely and accurate report to senior managers,
·
Monitoring
projects at a programme level
·
Managing the
training project which spans all five projects,
·
Advise project
managers on planning and monitoring techniques, standards and
procedures available,
·
Overseeing budget
expenditures and limitations
[snip], Maidenhead,
Berks (Oct ’97 – Sept ’98)
PROJECT OFFICE MANAGER
[snip] , West Gate Ealing (Aug
’97 – Oct ’97)
Information Technology (U.K)
PROJECT ADMINISTRATOR
[snip] (Jan ’97 – Aug ’97)
PROJECT MANAGEMENT/SUPPORT
OFFICER
[snip] (Mobile Phone
Manufacturer), (1995 – 1996)
PROJECT ENGINEER
[snip], USA (Jun ’92
– Dec ’92)
PROJECT ENGINEER,
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