OVERVIEW:

An experienced A+ and N+ Certified Engineer with a proven track record of success in B2B & B2C commercial technology market sectors. Providing high-level IT engineering support to assist clients in building consistently improved business performance.

Strong leadership, strategic planning & business development experience.

Strong analytical, technical, troubleshooting & support experience.

Experienced in trouble shooting hardware & software issues, securing maintenance contracts, installation of home & business networks, building, repairing & upgrading PCs, installation & configuration of operating systems from Windows 95 to XP Pro & NT4 workstation & server, Windows 2000, Server 2000/2003 & Linux.

CAREER HIGHLIGHTS INCLUDE:

·        Consistently provided top-level business IT consultancy services to clients

·        Established & developed improved quality IT networking processes & procedures

·        Liases effectively with colleagues, customers & suppliers adapting to all levels

·        System Administrator For A Community Centre for a year looking after  (1 Server 2003, 10 2000/Pro, 1 Proxy Server, 1 Exchange Server, 200 Users.

CAREER HISTORY:

2002 to Present Day

SELF-EMPLOYED CERTIFIED ENGINEER

Established business to provide IT engineering services to small business & home users

·        Travelled to client premises in order to troubleshoot, diagnose & fix problems on site

·                 Sourced suppliers for best price on CPUs, motherboards, hard drives & other components

·        Negotiated maintenance contracts with various small businesses and home users

·        Consulted with clients on how to maximise the usage of their current IT systems

·        Implemented specialised tuition with clients on wide range of software applications

·        Developed client networking facilities to enable file, printer & connection sharing

·        Installed both cabling & wireless networks to customer requirements & specifications

·        Provided in-depth tuition to clients on how to keep networking connections working

Dec 2003

ENGINEER

[snip]

·                 Responsible for providing maintenance to clients from small to medium sized businesses

·        Delivered customer support when building, repairing & upgrading PCs for clients

·        Installed & configured operating systems for Windows workstation and servers

·        Carried out troubleshooting diagnosis on desktop systems and various networks

·        Reviewed system performance & implemented upgrades to customer specifications

[snip]

·        Worked on the rollout project for [snip] Replacing Old Systems With New Ones And Installing XP With Ghost Images And Replacing Device Settings   Duration 2 Months

·        Working on the [snip] Contract Witch involves travelling around the UK Repairing Dell laptops And Desktops AD Hoc Contract

[snip]:

·        Worked on the rollout project for the DWP monitoring the installation of XP and the migration of users settings on sites nationwide. Duration 3 Months

·        Worked on the SP4 Job point update project for the DWP installation of W2K SP4 Update Computer settings on sites nationwide. Duration 2 Weeks

EARLY CAREER INCLUDES:

·        Bus Driver –

·        Offshore Rig Worker –

SKILLS SUMMARY:

·        XP Rollout Engineer / Migration Engineer.

·        Build PC Of All Specs AMD and INTEL.

·        Installing And Configuring  Windows 9X.

·        Installing And Configuring  NT4 Workstation & Server.

·        Installing And Configuring  Windows 2000/Pro.

·        Installing And Configuring  Windows XP Home/Pro.

·        Installing And Configuring  Server 2000/2003.

·        Installing And Configuring Wireless Network Technology .

·        Can Work On Dell, Compaq, HP,Toshiba,IBM Laptops And Desktops.

·        Some Knowledge Of  Mac And Linux Operating System.

·        Making And Testing Ethernet Cables.

·        Installing And Configuring  Hubs, Routers, Switches, Firewalls, Proxy Servers, VPN .

·        EPOS Systems Engineer.

·        Microsoft Applications ,Office  97-2003.

·        Remote Assistance With PC Anywhere, WINvnc, And The Standard Remote Desktop.

·        Installing And Configuring Microsoft Exchange 2003.

·        Configure Active Director, DNS, DHCP, TCP/IP ,WINS.

·        Installation Of  ADSL/Broadband .

TRAINING COURSES:

·        Advanced First Aid

·        Basic Fire Fighting

·        Forklift Licence     

·        Safety & Survival at Sea 1 & 2

·        Seamanship

QUALIFICATIONS:

·        Comp TIA Network+ Certified Professional

·        Comp TIA A+ Certified Professional

·        MCP XP Professional (Ongoing Exam In May)

PERSONAL:

·        Date of Birth: 4^th May 1978

·        Driving Licences – PSV, Car & Motorbike