|
Curriculum Vitae
Name:
Date of Birth:
16 August 1942 Sunderland England
Marital Status:
Married.
Availability
Immediate.
Education:
1987- 88
Diploma in Business Administration,
University of the Witwatersrand Business School,
Johannesburg.
Economics, Marketing, Management Accounting, Organisational
Behaviour, Strategic Planning, Financial Management,
Information Systems.
1961 - 65 Mining
Engineering ATC/IV.
Wits
University/Wits Technikon
Bursary from Goldfields of SA.
1959 G.C.E
'O' Levels -- Hexham Grammar School:
Northumberland UK.
Physics, Mathematics, English, English Literature, Geography,
Chemistry, History, French.
Current areas of
expertise:
12 years experience
of managing and implementing projects focussing on the
implementation of document imaging and workflow
Understanding and implementing Business
Process Management
The achievement of
business transformation and services provision through
information technology and business re-engineering
The design and
transformation of organisations to meet the challenges of
the twenty first century
The design and management
of organisational change
Specific
skills:
Business
re-engineering and process redesign
Management of
Organisational Change
Service centred business
process redesign and workflow definition
Strategic business
analysis and planning
Programme Management
Budget Management
Product selection
Board and senior level
management presentations
Group
facilitation
January 2002 –
Present Independent Consultant
From May 2005, I was engaged by [snip] to act
as a consultant to their business process redesign project. My
first responsibility was to identify the business needs,
benefits together with the required software solution (workflow
and document management) and to develop the supporting business
case. The business case was accepted in July 2005 and I then
assumed responsibility for the functional design requirements of
the supporting solutions (Staffware and Tower/Vignette). I also
act as a mentor to the client’s programme manager. The first
phase of the project went live at the end of April 2006 and the
second in June 2007.
From June 2003, I completed a strategic and
feasibility study at [snip] Home Loans to deploy work and
document management and an interactive management system across
the redesigned processes for new business and servicing
transactions. The business case was accepted and the project
began in January 2004 with the selection of AWD as the required
work and document management solutions. Initially, I was
responsible for the project architecture but also assumed the
role of programme manager until January 2005 when the project
went live.
I returned to South Africa in December 2001.
From January 2002 until May 2003, I was responsible for
providing [snip] consulting services to two Cape Town based
companies (– both AWD users). I completed a project to redefine
the design and implementation of the required business processes
and supporting technology that enabled new ways in which
Intermediaries interact with Metropolitan Life through a custom
designed call centre.
May 2000 – December
2001 Principal: [snip].
In May 2000, I
moved to the UK and formed a new company called [snip] Ltd. My
first project was with the [snip] and I was the project manager
responsible for implementing the AWD business processes to
support the Pensions Review Unit call centres in Reading,
Glasgow and Belfast. All of the mainstream processes were
implemented by the end of 2000 and my responsibilities were then
completed.
From February 2001,
I undertook a further project at the [snip] to compare two
in-house developed workflow systems and make recommendations to
their further use. This resulted in a recommendation to replace
both systems with a more suitable proprietary product. This was
a short project lasting some eight weeks.
I then carried out
a strategic analysis to confirm the design of a technical
architecture project from a business perspective to link a
Wealth Management company to a number of fund and product
providers. This project built on New Business processing and
encompassed both the high level design of the business
processes, the supporting technical architecture and the impact
of the changes on the organisation. In addition, additional
opportunities that can be enabled through the technical
architecture were identified and aligned to the competitive
pressures that were likely to emerge in 2002. The design phase
was completed in November 2001.
April 1998 – March
2000. Principal Consultant, [snip]
|
Role |
Client |
Comments |
|
Principal
Consultant |
[snip] |
Responsible
for the merger of all business processes across two AWD
systems |
|
Lecturer |
[snip] |
Developed a
2 day course called ‘Managing Corporate Workflow’
|
|
Lecturer |
[snip] |
MBA
programme
IT
Manager’s programme |
June1994 – March
1998 Principal Consultant, [snip] , Johannesburg
|
Project
Manager |
Aegis
Assurance – AWD workflow and document management project |
Short Term
assurer |
|
Project
Manager |
Blackhorse
Financial Services - UK |
Workflow
and document imaging business case |
|
Project
Manager |
Fedlife –
AWD workflow and document management project |
Life
Assurer |
|
Consultant |
Various |
Pre-sales
support, proposals, resource management |
March 1992 - March
1994. Principal Consultant – [snip]
|
Role |
Client |
Comments |
|
Project
Manager |
Momentum
Life – AWD workflow and document management project |
Now
included as a case study in two business books and by
the University of the Witwatersrand Business School |
June
1987 - February 1992. Manager, [snip] Services Group.
During the first
six month of 1987, whilst I was the Education Services Manager
for [snip] I saw the need to develop a consulting service
focusing on the integration of Business and I/T strategy. To
this end, I formed the Consulting Services Group staffed by
experienced people from IBM and some external consultants.
March 1986 - May
1987. Education Services Manager - [snip]
I was made
responsible for the development and delivery of all the
marketing and technical education that was provided by IBM SA
for its staff and customers. All of the internal marketing and
system engineering training was provided by the department.
February 1984 -
February 1986. Field Support Centre Manager, [snip] SA
On my return from
[snip] UK, I was appointed as the Field Support Centre manager
responsible for the introduction and support of all new
technology including hardware, software and application
development tools into South Africa
January 1983 -
January 1984. Senior Systems Engineer, [snip] UK
I was assigned to
IBM UK to develop a conversion strategy and system to move J
Sainsbury PLC from ICL point of sale equipment to IBM equipment
June 1974 -
December 1982. System Engineer and System Engineering Manager,
IBM SA
January 1967 - May
1974. Application Development Manager, Premier Milling.
January 1966 -
December 1966. Mining Engineer, Goldfields of SA.
After completing my
education and training as a mining engineer, I worked at the
Doornfontein gold mine responsible for the development of the
infrastructure to support a newly sunk shaft. It was during this
period that I realised that many years underground would not
suit me and decided to make a total career change to data
processing.
Career
highlights:
Joining [snip] SA
in 1974.
Receiving 4 System
Engineering Performance Excellence awards.
Receiving a Top Performers
award for the development and management of the Consulting
Services Group and the Interchange I/T and Business research
program at IBM.
Being responsible for and
participating in the success of the
business transformation
project at Momentum Life Assurers.
Being successful in
subsequent management consulting
engagements based on the enabling business services
characteristics of information technology.
Technical
skills:
Operating systems:
VSE, MVS, CICS, VM, OS/2,
Windows 3.1 and NT
Databases DL/1, VSAM, DB2, SQL
Application
design Mainframe - Batch and
transactional
AS/400
Client server: OS/2 and NT
Case
tools Infomet
IEW
Bachmann
Project
Management MS Project
Application
development: Cobol
RPG
CICS
Client server
Workflow: AWD, Filenet, Staffware,
Lotus Domino and proprietary systems
Document
Management Tower(Vignette), Documentum, RightFax, AWD
References
|
