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Curriculum Vitae
Employment History
Apr 01 – Oct 05
Installation Engineer
Most recent: [snip], moving
PC’s and installation. Windows 2000/XP.
Contract also involved floorwalking and
support.
[snip]:
Installing printers in [snip] outlets
[snip]:
Various
contracts involving: Rollout of Windows XP in HR dept for Post
Office in Sheffield. Desktop support and helpdesk duties all to
2nd level
[snip]: Network support duties,
covering Cabling, radio, datacomms and telecoms for London
Underground.
[snip]c:
Installation of
CAT 5 cable in various sites in Sheffield. Involved testing
[snip]:
Installation of
new EPOS tills and configuration and installation of server
Post Office:
Installation
and implementation of software and hardware upgrades, including
EPOS systems, re-cabling and re-connection of hubs; responsible
for client support and user training.
May 00 – Sept 00 Fault Manager
Fixed term
contract with [snip], Harlow
Management of
fault reporting and solution delivery for Blue Chip
organisations with in excess of 3000 users. Successful delivery
of fault investigation, analysis, logistics, escalation and fix;
also field support for engineers.
Feb 00 – Apr 00 Installation Engineer
Fixed term contract with [snip],
Edinburgh
Supervisory
position, dealing with the successful design, commissioning,
implementation and installation of structured cabling for voice
and data, for conference and exhibition centres. Responsible
for resourcing, 3rd party liaison, budgetary control
and scheduling.
Aug 98 – Oct 99 Network Consultant
Fixed term
contract with [snip], Barnsley
Equipment
upgrade and data migration/conversion to include new protocol
for all ICT communication within the bank network. This
included training provision for Network Operators and Field
Engineers; successful 3rd party liaison and logistics
management.
Nov 97 – Jun 98 Installation and
Implementation Engineer
Fixed term contracts with
[snip]
Upgrade,
maintenance and testing of data communications for airlines,
travel agency groups and financial institutions.
Oct 96 – Aug 97 Communications
Technician
[snip], Aberdeen
Installation,
management, maintenance and repair of data and voice
communication networks. Responsibilities included the
programming and repair of [snip] office equipment.
Jan 96 – Sep 96 Installation
Supervisor
[snip],
Hertford
Installation
and configuration of PABX systems and supervision of technical
team. This included the testing of newly implemented systems
and documentation of the same.
Jan 92 – Dec 95 Data Cable and
Exchange Engineer
Fixed term contracts with [snip]
Installation of
data and voice structured cabling systems and EPOS. Also the
commissioning of telephony equipment for cable TV provider.
Oct 89 – Dec 91 Workshop Supervisor
[snip], Middlesex
Successful
organisation of TV/video repair shop, to facilitate repair of a
wide range of home entertainment equipment.
Aug 84 – Oct 89 Telecom Maintenance
Engineer
[snip], London
Repair of a
wide range of telephone systems including the extension wiring
and fault finding on private lines; including fault control and
helpdesk duties.
Jan 84 – Aug 84 Data Installation
Engineer
[snip], Glasgow
Installation of
structured cabling for LAN networks, this included testing and
termination.
Jan 82 – Jan 84 Service Manager
[snip], London
Administration
of Service Department covering branches throughout the UK.
Responsibilities included the repair of professional audio and
video equipment for external contracts including IBM.
Sep 70 – Dec 81 Radiological Protection
Technician
[snip]
Calibration of
Geiger counters, and other radiological equipment.
Education and Qualifications
Scopec Training, Aberdeen
Napier University, Edinburgh
1992 – 1993 HNC in Electronics
(Telecoms/Data Bias)
Jewel & Esk Valley College, Edinburgh
Stevenson College, Edinburgh
Technical Experience
Software
Windows
95/98/2000/ME/XP/NT
Lotus Notes
Microsoft Office
Novell Zenworks
Various Bespoke Software
Performed rollouts on
the above and provided desktop support up to 2nd
level.
Unix Databases
Hardware
Printers
Hubs
Cabling, patching, :
CAT5,5e,6 Installation and testing.
EPOS Terminals, scales
and printers.
Datacommunications
X-25
Frame Relay
OSI Layers
Nortel Passport and associated Management
tools
Telecommunications
Nortel SDH Tnx Range
ISDN, DASS
Multicore installation
Multiplexer installation and commissioning
Meridian, support and programming
Network Management Tools
HP Openview
Ciscoworks
INM Magellan
Hypercom
Misc
Excellent admin. Skills
Excellent customer service skills
Able to work under pressure and to strict
SLA’s |
