Profile

A manager with over three decades experience in the software development field, able to interact with management and clients at all levels of seniority, capable of managing multidisciplinary teams, competent and comfortable in processes and methods of project management and product management, offering specialist skills in the quality management of IT development processes and operational systems, with an extensive IT development background in the real-time, process and finance business areas.

Experience

Project Manager, Process Manager, Product Development Manager

§   Delivered bids meeting sales team requirements against requests for proposals from clients requiring complex and comprehensive asset information management facilities.

§   Trained consultancy project managers to conduct successful project start-up and operational activities.  Updated and extended quality system to improve methodologies and to better manage project risks and reporting.

§   Managed client project managers, offshore product development project and in-house product architecture, documentation and development activities (total team size 12), meeting company business objectives for deliveries.

§   Product Development Manager, setting up (with client participation) and maintaining the roadmaps for the ongoing development and maintenance of suites of products being sold into oil, gas, railways and utilities markets.  Product has an Oracle database accessed via Windows clients and (the latest release) web services to a web browser.

§   Various management and client support roles, including strategy, business planning, operational processes and QA functions.  Met company expectations in fulfilling their needs in these roles.

Project Manager, Quality Manager, Principal Quality Consultant

§   Worked on and managed many types of bids and projects in several industrial areas (including process control, message switching, retail banking and public sector automation) and countries, including 3 years in Iraq.  Often appointed as a replacement project manager for failing projects, bringing them in successfully.

§   Provided quality assurance services to projects before becoming manager (for 5 years) of the QA department for [snip] (including obtaining ISO90001 and TickIT certification – the first business unit of Logica to achieve this).

§   Operations Manager for the Telecoms group, including staff management, bids, project set-up and monitoring and departmental budget management.  Oversaw growth from 40 to 80 staff in one year, increasing overall profitability.

§   Quality consultant supplying services to clients in relation to project and software development quality management strategy and implementation.  Clients included a financial company specialising in pensions, a major mobile telephone systems operator and a recently privatised IT division entering the ASP arena.  I was able to deliver appropriate strategies, tools and methods for these clients successfully to make the necessary business changes.

Team member, Team Leader

§   Worked on developing and implementing control system products using GEC 2050 and 4080 computers.  Team Leader in a project delivering a highly configurable control system for the National Grid.

1970–1974                 [snip]                                            Stevenage

Team member

§   Worked in teams developing guided weapons simulations using hybrid (analog / digital) computers and using CSMP to cross-check results.

§   Trained in planning techniques (Pert, Gantt).

Education

1967 - 1970                Liverpool University                                                     Liverpool

§   BSc (Hons) Physics with Electronics.

Training

1970 - current

§   Technical skills include Windows development, C, VC++, C#, Visual Studio .NET, Visual Basic and a range of assemblers plus all Office products (Word, Excel, PowerPoint, Access, Visio and Project)

§   Experienced in OOAD, XML and UML, including the application of use cases for defining business requirements and test cases

§   Knowledge of Java technologies, Web services and protocols, Oracle, SQL Server and SQL, sufficient to understand and manage technical experts

§   Knowledge of ISO 9001 standards and SSADM, Prince and ITIL principles and application together with a deep understanding of the software development process, quality management and IT best practices

§   Wide range of technical, professional, sales and managerial training courses

§   Developed and given presentations and training in several technical and professional areas.

Languages

§   Native English speaker

§   Dutch read / listen: excellent; write / speak: good.

Interests

Military history, astronomy, computers, software development, golf.