PERSONAL PROFILE:

An enthusiastic, determined and practical ‘Creator Innovator’ and Organiser, who inspires and motivates staff through considerate and constructive management to deliver high quality products on time, within budget in a disciplined but harmonious working environment.

SKILLS

·          Wide experience of, Life Assurance and Pensions, Financial, Manufacturing, and Scientific Research. Central Government / Agencies

·          Experienced IT Development, Support and Operations Manager with the ability to adapt PRINCE2 and implement SSADM to meet company objectives and quality standards. Skilled in most aspects of staff management and reporting, with excellent Staff motivational and Customer and Supplier liaison skills. Have managed 30 staff, mainly graduates, during project implementation.

·          Determination and drive shown to good effect when rescuing troubled projects at [snip], [snip], [snip] and [snip]. All successes were based on a first class technical understanding commensurate with having a breadth of experience over several industries and from a consultancy background.

·          Proactive management skills shown in building the first class reputation of [snip] IT development and support departments and regenerating the reputation of [snip], and [snip] IT and [snip] IT and Sales departments

·          Good journalistic skills. Various Articles for Journals and Newspapers. Lectured at public meetings, universities and colleges.

·          Excellent technical skills in Business Analysis, Database Design and Programming. These skills have been used to write Accountancy, Financial, Property management, Scientific/Statistical and Life Assurance systems.
 

ACHIEVEMENTS

·          At [snip] reorganised Sales/Logistics and IT sections to improve efficiency and reduce.customer complaints. Develop ‘In House’ warehouse picking and label system via EDI file manipulation replacing Kewill/GUS software. Now head the league table as most efficient furniture suppliers to Shop Direct. Customise and Manage EFACS installation using SQL Server 10 & XML

·          Saved [snip] several hundred thousand pounds by analyzing and correcting existing product behaviour so that its replacement became unnecessary.

·          At [snip] project managed a complete upgrade of servers, accounts database, modem server and network in three months from a business critical situation, with only one full time member of staff. Halted and renegotiated choice of Invoice Imaging system.

·          Enhanced FIT credibility with [snip] in Warsaw by working solidly to identify and fix a major disaster for them. Subsequently advised them on a major project migration. Devised and developed the accrual accounting and premium holiday module.

·          At [snip] assume control of the integration of a PS2000 payroll system with the Annuity and Pensions system when the project had gone off course. Improved all processes and operations to improve system reliability beyond recognition.

·          Restored credibility and morale of the [snip] Support Department. Resolved personnel problems. Implemented problem solving, tracking and maintenance procedures.

·           Using 100% PRINCE and SSADM, Project Managed the development of a CRM system for all R & D projects undertaken at [snip]. The system controlled £100 million/annum of R & D Expenditure for the Agricultural Science Research Council.

·          Using cut down PRINCE and Select SSADM, led and project managed a team writing a mission critical Enterprise costing scheme in 3 months which set the standard for successful IT projects at [snip]

·          Personally designed and produced Small Business Accounts package used for financial monitoring and production of monthly VAT returns and annual Trading Accounts. Still used on over 300 farms and small businesses.

WORK SYNOPSIS              

October 2004 -                    [snip]

Database Conversion and File salvage projects for the Albanian Government. Windows Conversion Project for [snip]. Web enablement project for Colonial Life Bermuda

April 2003 – October 2004          [snip]- Interim Management

Reorganise Sales and Logistics department to reduce costs and increase efficiency. Development of Logistics/EDI and Labelling system in Access/VB/SQL Server 10/Crystal Reports. Troubleshooting MRP System produce enhancements. Install procedures and backup processes. Windows NT and 2000, Arcserve, MSExchange, Meridian Mail, McAfee admin. Coach directors and middle managers. Operations management. Ad Hoc Training/Consultancy in Open Insight and Arev for [snip].

Sept 2002 – Ongoing                    Trainer/Development/Consultancy at [snip].

Development of Membership Renewal and Invoicing system. JGA Executive Challenge Course. Troubleshooting MRP System produce enhancements. Install procedures and backup processes. Provide Training Course in Advanced Revelation.

May 2002 – Sept 2002                  Management Consultant/ Contractor - [snip]  Investment Group Isle of Man

Create new Regular Income Premium OLAB product. Wrote paper re. Systems Upgrade and expansion, implemented cost savings of several hundred thousand pounds.

March 2002 – May 2002              Business Plan for [snip] website for [snip]

Formulated a Business plan showing opportunities and costs for new investment prospectus for a Dotcom company.

March 2001 - Feb 2002                Management Consultant/Contractor - [snip] North London

Planned, Designed, Managed and Implemented the conversion of the [snip] EDI System from Advanced Revelation to Open Insight using PRINCE & SSADM. Wrote Articles for Journals.

Jan 1999 – Feb 2001                    Senior Analyst Programmer - [snip] London Docklands

Wrote Multi-Currency multi-lingual, Unit Linked Life Assurance /Annuity Management systems for the Life Assurance and Pensions industry, for clients such as [snip]. Re-developed and documented existing systems. For [snip], designed and wrote new Unit Price forecasting modules, Policy cancellation process Transaction reversal process, and Agent Commission Payment module, Accrual Accounting module, Premium Holiday process. Policy Lapse function, Transaction Rollback and Roll Forward systems. Web Enabled Insurance Administration system for Allianz

1998                                                  IT Manager - [snip] Agencies Hatfield

Specified and actioned the replacement of 3 old IBM servers with one SUN UNIX server. Migrated existing accounts database from Pick to Unidata. Upgraded modem server and network from serial to Ethernet. Upgraded three regional Networks to Category 5 cabling. Amended choice of Invoice Imaging documentation system to save money and improve reliability. Initiated the replacement of Novell servers at three regional offices and prevented critical breakdown of the business. All done within 6 months, with only one full time member of staff.

1997                                                  IT Manager - [snip] - Life & Pensions Division:

Managed 5 Programmer Analysts. Supported and enhanced Annuity Administration (Arev), Pension Quotation (Delphi) and Personnel (PS2000) systems. Recruited and supervised contract and permanent programmers. Identified and undertook improvements to processes and operations. Initiated and maintained user liaison and system support. Set priorities for current workload and future objectives. Liaised with suppliers.

1995-1996                                       Senior Analyst Programmer/DBA – [snip] Fenchurch St.

Managed Life and Pensions Systems on a day-to-day basis. Redesigned and enhanced the FIT Annuity and Unit Linked Administration and PS2000 Payroll system. Managed the installation of a PS2000 system. Monitored backups and overnight processes. Managed contract programmers. Increased user liaison and support. Produced minutes; set priorities for current workload. Undertook improvements to processes and operations.

1993 –1995                                     IT Support Manager - [snip] Consulting Cheltenham

Resolved problems of low morale and customer dissatisfaction in the support centre. Provided support for 1200 PC's and 20 LAN's across England and Wales in addition to support for Oracle and Prime Information 'In-house' packages. Managed team of 5 permanent staff and 2 students. Negotiated SLAs with internal users and outside suppliers. Provided Asset Management and SLA performance information. Reviewed, tested and recommended equipment, software and development tools. Managed the project to move consultants from Office to Home Based working.

1988 –1993                                     IT Development Manager – [snip] Consulting Cheltenham

Managed bespoke Systems Development on PC's & UNIX servers using PRINCE. Day to day management of a team of 10 permanent staff and 2 students. Organised all continuing professional development and staff training. Managed specific projects totally and Stage-managed other projects. Acted as Technical Assurance Co-ordinator. Responsibile for design/programming standards, software tool and development platform selection. Created CRM, ERP and Statistical programs, relating to [snip] consultancy requirements.

1985 –1988                                      IT and Business Consultancy - [snip] Consulting (Ministry of Agriculture Reading)

Designed and produced On-Farm Accounts package in Revelation G2B. Staff training and support for 'In House ' packages, DOS commands etc. Managed 3 developers in Prime Information, and PCs using MSBASIC.

1975-1985                                        Agricultural/Business Consultant - [snip] (Ministry Of Agriculture)

Technical and financial management advice to the farming community and Government, in Wiltshire, Avon, Wales and England.

QUALIFICATIONS AND TRAINING

BSc(Hons) Economics Statistics & Business Management Reading University. O’ Level French, Latin and German(11 O’s 3 A’s). Project Management Refresher course, Options Trading,Java, Access, Dreamweaver, System Builder Plus , Universe, Pick, Wintegrate, Unidata, OpenInsight, Advanced Revelation, PRIMOS, PRIME Information, Information PC, Rev G2B, MSBasicVI, Visual Basic 6, SQL Server Admin, VB for Apps, Advanced Access, Crystal Reports, XML, Delphi, Novell NetWare 3.x Admin & Advanced Admin Help Desk Management. C & UNIX, Doors, MSProject, Superproject, Project Contractor, Management Development, HP PCL5 & HPGL, SSADM, SDM (Jackson), Team Leadership, PRINCE2, Project Mgt Revision, ALGOL, Pascal. Some exposure to AIX. UNIX admin on IBM, Intel and Sun Servers,

HOBBIES & INTERESTS    

Family Activities - my son is a County rugby player.Vintage Cars – restoration of a Jensen 541. School Governor - Finance Committee Chairman. Derivatives Trading.