Member Profile - IT Consultants Direct Ltd


	The following profile is a candidate from IT Consultants Direct "ITCD". http://www.it-consultants-direct.co.uk/
	This candidate can be contacted via the following link: mailto:candidates@itcd-group.co.uk?Subject=GA12974S
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	PROFILE • A results focussed Programme Manager/Director with the ability and experience to really deliver and perform; • Innovative/visionary – able to envisage final outcome and produce road map and organise teams required to deliver it; • At ease managing multiple inter-linked work streams – ability to delegate and coordinate/manage direct reports; • Very quick to understand and appreciate latest technologies – able to manage and deliver results quickly regardless of project type, technology or industry – evidenced by the successful delivery of programmes in very different areas; • Excellent starter and finisher – self-driven, self-reliant, setting and monitoring clear goals for myself and others; • Financially astute approach – always looking for opportunity to minimise cost/maximise benefits; • Certified PRINCE 2 Practitioner. EXPERIENCE • Over 12 years experience delivering large, complex IT application, systems integration, and infrastructure programmes for large multi-national blue-chip organisations in the Telecoms, IT, Automobile and Banking sectors; • Programme Director for integration of corporate IT networks of [snip], [snip] and [snip] - including build of 4 network centres, managing WAN connections to offshore call centres and 3rd party bill printing agencies; • Programme Manager for [snip] and subsequently [snip] network refresh of 50 sites, including 10 major call centres, major offices and a data centre containing over 1000 servers; • Programme manager for [snip] Inventory Management System with interfaces to Provisioning and Billing Systems – projects included multiple software releases and selection and implementation of new hardware platform (EMC storage and HP server); • Full responsibility for Supply Chain Systems Applications and Operational Support at [snip] Telecom (in 14 countries) – Managing development of Oracle 11i eBusiness Suite interfacing to Oracle Financials, Service Assurance and Billing systems with further interfaces to national telecom incumbents in 14 European countries for 54 products; • Planning and managing programmes negotiating with large suppliers such as [snip], [snip], [snip], [snip]/[snip] and [snip]; • Full accountability and authority to spend against budgets up to £30million; • Line management of teams with a maximum of 20 direct reports; • Working with technology centres in India, integrating call centre networks and building an Oracle Centre of Excellence. • Project management consultant for [snip] working on customer sites, responsible for multiple European eBusiness application developments/roll outs and working on pre-sales bids for future projects; • Management of operational BAU support teams for business critical systems; • Working in The United States (30+ visits over 4 years) whilst responsible for development and implementation of global (US and European) product development systems for [snip].; • Business Process Re-engineering Champion for product development – representing [snip] Europe in global BPR initiative for [snip].; • Interviewing and candidate selection for both permanent and contract positions; • Preparing business cases and invitations to tender, securing funding and reporting to board level; • OGC Managing Successful Programmes, Waterfall and Iterative system development methodologies (DSDM/SSADM); • Working and living in several European countries including Italy where 2 years were spent studying for a degree in European Business and Industrial Production at the University of Turin; • Writing a tailored project management methodology in web format, and have provided input to in-house project management methodologies in several organisations; • Developing eBusiness Applications using HTML and ASP.net – on a part-time/hobby basis. KEY ACHIEVEMENTS • Successfully integrated the [snip]/TW IT networks in 4 months against an immovable deadline to allow all further system integration to take place during a period of great change and uncertainty; • Within a year upgraded [snip] Corporate IT network (LAN/WAN) at 50 sites, including 10 major call centres and one data centre whilst maintaining 100% up-time, maintaining the confidence of the business and ensuring no loss of revenue (Telesales) or Customer Service systems; • Re-started and successfully turned around stalled Order Handling Programme at [snip] against extreme deadlines and pressures set by Fidelity Investments – won an award for outstanding performance including share options; • Migrated Oracle development from Oracle to internal centre of excellence established in India significantly reducing the cost of development; • Successfully consolidated from 14 European countries fault management processes, systems and data from 11 instances to 1 for [snip] service assurance systems – promoted to much more senior position as a result of this project and others; • Main force responsible for changing [snip] global prototyping process from historical-based to demand-based, saving millions of dollars per car-line development; • Identified huge cost savings for [snip] by migrating them away from renting 3rd party MPLS network to using 10Gbps super network established with the above. EMPLOYMENT HISTORY • May 2006 - Now: Programme Director: Network Integration Between [snip], [snip] and [snip] (Contract) • Responsible for 7 PMs, multiple teams and projects relating to the network integration of [snip], [snip] and [snip]; • Managed network build to 3rd party responsible for online bill printing; • Managed network links to offshore call centres in India with [snip] and [snip]; • Responsible for national WAN optimisation by delivering 60 National Ethernet circuits to 30 sites. • Oct 2005 – Nov 2006: Programme Manager: Corporate IT Data Network Upgrade at [snip] (Contract) • Initially requested to kick start this stalled programme to renew LAN hardware and WAN links to 50 sites, with creation of solid business case and obtaining approval from the board; • Arranging the outsourcing of network management to a 3rd Party; • Responsible for £8.5m budget one internal team of 17, team from [snip] and team from [snip] Business; • Oct 2004 – Oct 2005: Programme Manager: Inventory Management System at [snip] (Contract) • Responsible for team of 20 people (project and operational) to deliver multiple software releases, data cleanse and deliver service improvement via a hardware platform upgrade (HP/EMC) • Contract extended twice before being selected for Network Refresh based on excellent reputation and performance. • Feb 2003 – Oct 2004: Senior Programme Manager: Supply Chain Systems at [snip] • Responsible for multiple order-handling projects supporting the launch of both new high-revenue generating products and migration of legacy systems and data to new Oracle 11i eBusiness platform with interfaces to multiple systems; • Full authority to spend against a budget of £30million and line manager of 20 [snip] staff with further 30 contractors/consultants; • Responsible for both projects and 24x7 operational support; • Credited with successfully re-starting and delivering this stalled programme of work. • Jun 2001 – Feb 2003: Project Manager Service Assurance Systems at [snip] • Successfully rationalised Call Centre/Network Operations Systems from 11 instances to 1 including data migration and interfaces to Oracle Financials. Prior to this responsible for the streamlining and ratification of Call Centre Processes; • Responsible for project to deliver PRIMUS Knowledge Base integration into Call Centres; • Responsible for turning around a project to monitor costs of Telecom companies that leased circuits to [snip] across Europe. • Jul 2000 – Jun 2001: Consultant Project Manager for [snip] (working on client sites/projects) • Project Management responsibility for deployment of web-based systems to 19 European markets on ([snip]) Client site; • Migration of [snip] dealer network services to ISP VPN in Portugal and Integration of [snip]/[snip] dealer systems in Italy; • Creation and support of pre-sales bids and tenders. • Oct 1994 – Jun 2000: Global Systems Business Process Expert and Project Manager for [snip] • European business process champion for global business process restructuring; • Full project responsibility for analysis, development and implementation of Global Prototype Planning and Tracking System and [snip] Design Verification System – managing a team of developers and suppliers in Detroit. • 1992/1993: University placements with [snip] Group working in Italy and Engine parts UK Ltd. • Analysed, designed, coded and purchased hardware for system to manage parts catalogue and costs. • 1989/1990: [snip] – Advanced Training Scheme • Obtained ACIB Stage One. EDUCATION AND PROFESSIONAL TRAINING • Jun 2005: OCR Certification of Internet Technology; • Aug 2004: Oracle eBusiness Suite for Implementers; • Oct 2001: Management Skills and Methods (COLT); • Oct 2000: Cortex Quality and Project Management Systems (Logica); • Apr 2000: PRINCE 2 Practitioner – Certified (Spoce); • 1990–1994: Bsc (Hons) European Business and Technology (Brighton Un.) / Diploma in Industrial Production (Turin Un.); • School: Chemistry, Physics and Mathematics A Levels, 8 0-Levels. HOBBIES AND INTERESTS • Long distance running – have run the Great North Run 5 times; • Musician – piano, guitar and trumpet; • Passion for cooking. REFERENCES Excellent references available on request.



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