Single

Trained in IT and Administrative functions, with experience in a variety of roles including finance, looking to use these skills in a more challenging environment.  I am also very flexible, and always open to innovative solutions in my approach to team working and problem solving. I have  experience of, and particularly enjoy, finding methods to work with limited financial and other resources in order to achieve the best possible outcomes.                                      

Employment Experience: 

      May 2005 – Present     [snip]

                               London .

Officer- Consular Assistance, Middle East and Africa Team.

Special Cases

·        Consular Casework involving Distressed British Nationals Overseas , imprisonment, arrest, deaths and accidents. Drafting replies to MP letters and to correspondence from members of the public.

·        Deaths abroad, Consular advice

·        Accounting for, processing requisitions for departmental services used using Oracle.

Sustainable Development and Business Group, Global Economic Directorate.    

·        Budget Management, Forecasting budgets and expenditure for departmental projects and events, and also fiscal yearly subscriptions to International Organisations, e.g ,Council of Europe and International Business Leaders Forum. 

·        Maintaining and updating electronic archive database of confidential case work. undertaken by team, including International Tax agreements and Investment agreement negotiations, also writing progress report on these negotiations.

·        Handling enquiries from members of the public and other Whitehall depts, freedom of information searches.

·        Events organising and co-ordination: meetings, events and forums for Business, Governments representatives and NGO’s. Producing briefing packs, agendas, setting up video launches ,security advisory forums, co-ordinating catering, logistics, AV equipment and arranging security for visitors. Producing and submitting quotes and costings of events.

·        Research and information retrieval, including Freedom of Information domain.

·        Managing office equipment. Assist with setting up of IT equipment, network  communications, Teleconferencing and links to overseas networks and contacts.

·        SISBO (Security Information Service for Business Overseas) Steering group member and administrator.

·         Teaching new entrants how to use ORACLE PRISM finance software

·        Database management of research data: regional political risk assessment information for presentation to stakeholders in various formats by request.

·        Oracle Prism Financial compliance and reconciliation monitoring   

March 2002          [snip]

– May 2005           London.

                             Administrator                             

·        Assisting Team of consultant building designers with CAD information

·        Updating electronic technical information retrieval system of  CAD   drawing information

·        Teaching temporary student staff in group

·        Dealing with enquiries from design team, and architects, both phone and written correspondence.

·        Liasing with engineers on technical information retrieval and maintaining

                             database. 

July 1999 –            [snip],

March 2000           London.

                              Temp Position

      Administrator – Radiology Dept.

·        Co-ordination of X-ray and MRI results on Excel to G.P’s and other hospital departments.

·        Writing reports on service providers to GP’s and out patient clinics.

·        Handling telephone enquiries from providers asking for information from  records database. 

July -Sep1997

July -                      [snip] - Croydon, Surrey

October1998         I.T. Helpdesk -Technical support

Temp Position

·        Liasing with technical support team on hardware /software solutions and queries from clients

·        Updating and maintaining database of client’s profiles and support solutions

·        Relaying instructions to customers from manuals on Software/Hardware solutions.           

 (Above periods unaccounted for, between temporary jobs, were taken up with studying on full time courses)

 Qualifications:

2007           Microsoft Certified Systems Administrator & Engineer (MCSA, MCSE 2003)

                   Cisco CCNA Certified Network Associate 

2005/06      Oracle PRISM Financial Courses

                   European Computer Driving Licence 2006                 

2000-     2001  Queen Elizabeth College, Leatherhead, Surrey:

                   City and Guilds of London Institute:

                   NVQ 2 Information Technology Practitioner 

1995-1999  University of North London: 

                   Diploma in Geography and Environmental Science *

      *Exhausted all modules with transferable academic skills elements

some other modules had Marxist ideology incorporated.                                      

Work Abroad in EU: 

July/August 1996 and 1997   -  Worked at Caritas France, Hautes Pyrenees, France, for six weeks, both summers, in the hotel restaurant, working in a team helping prepare food with the chefs and serving food to the guests.

Worked in Munich, Germany, in reception of the Slovenske Catholic Church

Assisting a colleague with correspondence, accounts and enquiries in July/August 2001. 

                             Voluntary/ Charity work:

Voluntary Work at the RSPCA Norwood Green, Middx.,  July – September 1994/95

and at the Croydon Cats Protection League, Riddlesdown , June – September 1999/2000 

   Languages Spoken:

                                              I speak conversational French   

    Hobbies/Interests:           

Music- play piano, reading,  PC Flight simulation, sports 

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