Summary
of Experience
ü
Project managed and advised on over 60 successful
implementations
ü
Business
Analyst. Skilled at evaluating, providing and managing business
solutions
ü
Enterprise
Resource Planning implementation consultant
ü
Wide
experience of business particularly in the service sector for
over 20 years
ü
Implemented
solutions in 15 countries
ü
Sales
ü
Trainer
ü
Client
Management
ü
Accountant
ü
Experience
within Windows, UNIX, I-Series and PC environments
Employment
1995- May
2005 [snip]
Europe
2000-present
Senior Consultant and Project Manager
in [snip] which included planning, designing, constructing and
activating leading edge business technology solutions. I have
worked with clients in a wide range of businesses including
Retail, Healthcare, Professional Services, Telecommunications
and Publishing. In this role I provided Consultancy on
the optimisation of [snip] Enterprise
Resource Planning business solutions and managed their
implementation by the Project Team. I
specialised
in implementing Financial, Procurement and Professional Services
Automation business solutions including customers such as Argos,
Tiny Computers, Lafarge, Schlumberger, Office Angels, Mott
MacDonald, TWC NHS Trust. This role involved strategic Business
Consultancy, Project Management, Selling, Training and Client
Management. My added value activities included the following:
¨
Presales – Answered Requests For Information including
implementation resource estimates, demonstrated solutions e.g.
Jumbo Supermarketen $1m in sales.
¨
Added value to the customer:
¨
Identified and implemented best practice solutions
¨
Planned quality by ensuring the clients requirements were fully
understood; products and services were designed to meet those
requirements; and measurable processes were designed documented
and implemented.
¨
Controlled quality by tracking and analysing tasks carried out
to meet the client’s requirements. Obtained feedback and took
action when required to fulfil objectives.
¨
Improved quality by identifying problems, justified why change
is required, and then managed the change.
¨
Leadership. Fostered a positive work environment for team
members.
¨
Accumulated knowledge to:
¨
Understand how new technology, application functionality and
bespoke development can give a high value business solution.
¨
Understand the impact of change has upon the business
environment.
¨
Possess a high degree of project planning and systems
integration skill set.
¨
Communicated the implementation strategy to the client and
consultants
¨
Identified clear goals for the project that are measurable.
¨
Developed an effective business relationship with clients.
¨
Provided business analysis and recommendations to clients by
mapping processes and producing work flows.
¨
Participated in client status meetings, issue identification,
escalation and resolution as they relate to the implementation
process.
¨
Built an implementation model; updated implementation
methodology, International roll out, Healthcare
¨
Provided consultancy on Financial, Procurement and Supply Chain
applications at £1050 per day:
¨
General Business Consultancy
¨
Application set up and design including reporting
¨
Proved design and system testing
¨
Conversion and interface consulting
¨
Vertical related solutions utilising application tools
¨
Activation and support
¨
Post implementation reviews
¨
Provided standard and customised training charging up to £3,500
per day.
¨
Provided conversion / interface planning and mapping
consultancy.
¨
International roll out Project Manager.
¨
Healthcare e-Procurement and Financials business consultant.
¨
Retail Financials and Non Merchandising business consultant.
1995-2000 European Implementation
Manager (Project Manager).
This
role made me responsible for managing [snip] resources and
advising European clients how best to implement the [snip]
Enterprise Resource Planning business solutions. This included
clients such as EMI, Warner Bros, MCI WorldCom, Shurgard, and
Mercury Interactive who I implemented successfully.
1989-1995
[snip],
London
Accounts
Support Executive, Account Manager and Module Manager.
[snip]
are the leading supplier of advertising
business solutions in the world. At [snip] I implemented the
financial applications, managed the client relationship and
specified the development of the products. This included global
implementations e.g. Saatchi and Saatchi - Financial systems
rolled out into Asia Pacific, Middle East and Eastern Europe for
12 sites. J. Walter Thompson - Financial systems rolled out in
Hong Kong, Sri Lanka.
Awards, courses and qualifications
¨
2000 and
2002 Achievers Club Awards in recognition by [snip] of
outstanding service achievement
¨
2001 [snip]
Paragon Award for excellence in quality of Project Deliverables
¨
Numerous
internal [snip] trainings on both hard and soft skills
o
Solution
selling
o
Project
Management
o
Training
o
Change
Management
o
Business
Process Reengineering
o
Professional knowledge of MS Office package
o
Professional presentations
o
4GL
Programming
o
Mercator
integration tools
¨
Level 2
ACCA whilst working at the British Airports Authority in 1986
¨
City &
Guilds in Computer Programming in 1981
Education and academic activities
1978-1981
University of Nottingham
BSc (Hons)
(2)
1971-1978
Wallington Grammar School,
London
A-levels:
3 Biology, Chemistry, Physics
O-Levels 8 including English & Maths
Systems Experience
Analytics
Hyperion
Essbase
Databases
SQL,
Oracle, Informix, Sybase
Enterprise
Reporting
Crystal,
Business Objects
Hardware
Mainframes
(IBM, ICL, Honeywell), Mini Computers (I-Series, RS6000, DEC,
VAX, Mentor), Client Server (PC’s)
Operating
environments
UNIX,
Windows, I-Series, DOS, Pick, System Builder
PC Software
Expert
Microsoft
Project, Word, Excel, PowerPoint, Access, Lotus Notes, Vision,
Adobe Acrobat, training viewlets, Palm
Programming
COBOL, SQL,
Java Script, FORTRAN, Pascal, Basic, Pick
Interests and memberships
Family,
socialising,
running, films and watching sport.
Member of
the Association of Project Management and Project Management
Institute. |
