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(Dec 2002 –
Present) [snip], Bradford
Director and
Consultant
Formed
consulting business for the purpose of helping
organisations to design and build securely connected
end-to-end infrastructures based on Microsoft
platforms. Working directly with companies such as G4S
and via partners including Capita Consulting, successes
included:
-
Allowed a Home Office
service to process a four-fold increase in transactions
whilst continuing to meet stringent service levels by
completing a technical infrastructure transformation.
-
Reduced ongoing IT
operational costs by designing and restructuring Active
Directory domains and a DNS infrastructure across
multiple sites.
-
Created a test and
pilot blueprint to facilitate change whilst minimising
operational disruption.
-
Delivered best practice
infrastructure and operational security.
-
Provided third line
technical support for a businesses, often acting as
trainer and mentor for in-house administrators.
-
Relocated and redefined
a fail-over solution for a mission critical operation.
Achieved business continuity by distributing network
services and providing SQL Server hot-site replication.
-
Ensured the
availability of essential servers and services by
delivering an Altiris enterprise monitoring solution.
-
Developed a specialist
ISA Server practice and provided secure, reliable and
efficient Web proxy and publishing solutions
-
Developed a 3-day,
hands-on training course for ISA Server 2006 and
delivered it to a variety of public and private
audiences.
(1991 – Dec
2002) [snip], Wakefield
Information Systems Manager (to
1996)
Associate Director – Systems Data
and Technology (1996-2002)
The position carried full
responsibility for all technical aspects including
voice, data, infrastructure, budget, policy and
standards. As a central figure in the senior management
team, a significant commercial and operational
contribution was made.
Successes:
-
Developed and inspired
a team of IT professionals, attaining Investor in People
standard.
-
Early adopter of Active
Directory Services on Windows 2000 Server.
-
Introduced a Help Desk
system, Service Level Agreement and proactive
operational management processes.
-
Managed relationships
with third party suppliers whilst controlling software
development resource to maximise investment.
-
Defined policies and
procedures using industry best practice and adhering to
ISO9002 standards.
-
Relocated Contact
Centre systems infrastructure to new premises.
-
Developed effective
Business Continuity / Disaster plan.
-
Author and stakeholder
of consolidated business plan.
-
Designed, deployed and
managed a consolidated Windows infrastructure across
three locations.
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