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Date of birth: 29th May 1975
Marital Status: Married, clean driving license
Profile
A highly motivated IT systems trainer and database designer with
excellent communication and training skills, with a desire to
complete any project given to me to my very high standards. A
very proactive and quality conscious member of my department. A
friendly outgoing personality, whose academic progress and self
motivation reflect a positive attitude.
Employment History
[snip] – IT Systems Trainer - July 2004 to
present
Duties: -Train new and existing users on SHARP.
-Train existing and new users on Lotus and
Microsoft packages.
-Write, update and review Modular SHARP courses
for individuals.
- Complete project rollouts when required.
[snip] – Database
Designer / Project Manager – 15 Months
Contract
Duties: - Responsible for setting up a complete Sales to
Shop floor production database
within MS Access. Analysing current business
processes, writing of new
procedures and training users in classroom style.
[snip] - IT co-ordinator / implementor - Dec
1999 to Apr 2003
Duties:- Responsible for delivering and setting up IT
systems to all user levels at
depot sites throughout the UK. Travelling to all
depot sites to undertake skills
analysis, producing training plans to rectify skills gaps.
-Design and setup of 20 databases in Microsoft using SQL
( MS Access )
-Identification of system training requirements
with training plans.
-Identification of operational problems and present
solutions.
-Organising skills testing with follow up training
plans.
-Writing, organising, delivering and assessing
training courses.
-Documentation of system and processes and writing
user manuals.
Business Support Department – IT
Systems Trainer
Duties: -Train new and existing users on SHARP.
-Train existing and new users on Lotus and
Microsoft packages.
-Write, update and review Modular SHARP courses for
individuals.
-Setup of new courses and procedures for all
scanning contracts.
-Updating, testing and internal management of
H.E.A.T database.
-Other project based work including Fuel Analysis,
SHARP, ICON.
Joined [snip] as a RDC clerk on Dec 1999, then
promoted to Business Support.
[snip]
- Fund Raising Admin - March 99 - July 99.
Duties: -Responsible for organising and arranging all
fund raising activities and events
-Dealing with all aspects of fundraising monies
collected from events, wills,
sponsorships and producing management reports for
senior management.
[snip] - Service and Spares Administrator - Jan
1995 - March 1999
Duties: -Setting up and writing service agreements
-Designed, programmed and implemented 16 computer
databases, with some
SQL written programs in Microsoft Access
-Computer network training and assistant
supervisor.
[snip] - Clerical Administrator - 1991 -
1995
Duties: -Supporting staff in dealing with KanBan computer
equipment
-Successfully helped control the stores department
as cover for 3 months
Education
Kent University, Canterbury 1997 - 1999 ( Part Time )
Diploma in Management Studies ( DMS )
-Management & Finance
-Management Information Systems & Computer Software
Design
-Management of Systems
-Management Performance
-Management of Change
-Management Planning, Operations and Strategy
Mid-Kent College, Horsted, Rochester, 1993 - 1995 ( Part Time
)
BTEC Higher National Certificate in Business & Finance
Marketing MERIT
Information Technology
DISTINCTION
Planning and Control
MERIT
Management & Supervision MERIT
Business Resources
MERIT
Information Systems
DISTINCTION
Core Options, 1 PASS, 11 MERITS, 5
DISTINCTIONS
Mid-Kent College, City Way, Rochester, 1991 - 1993 ( Part
Time )
BTEC National Certificate in Business & Finance
Information Processing PASS
Marketing PASS
Business Law
PASS
Finance PASS
Core Options, 1 PASS, 10 MERITS
Temple Secondary School for Boys, 1987 - 1991
GCSE A-C grades, 7 subjects including Mathematics
RSA - Computer Literacy and Information Technology - DISTINCTION
RSA - Computer Concepts of Technology -
DISTINCTION
References / internal references
On Request |
