SENIOR CONSULTANT – Process and Configuration Management

Proven expertise in consultancy, training, analysis, design, implementation, testing and deployment of process and configuration management systems.

Solutions compliant with CMM / ITIL methodologies.

Centrally based with full flexibility regarding travel and hours.

Achievements 

·         Configuration Manager for part of one of the largest Programmes of work in Europe for the [snip].

·         As an expert in Serena Dimensions, advised major corporate customers, worldwide, on Application Development Process Management and Configuration Management strategy and implementation.

·         Configuration Management solutions follow CMM methodology as supported by Serena Dimensions. Advised corporate customers on CMM levels and how to achieve higher accreditation.

·         Identified requirements, defined, implemented, tested and deployed customised features and additional process management controls (e.g. event triggers) for clients, often to tight deadlines.

·         I have worked on a variety of customer specific CM solutions, single/multi environment implementations in local, national and international locations.

·         Consulted by [snip] University to develop, review and update global course materials and I have also devised and written customised training material, including the facilitation and delivery to the students.   

Computing Expertise 

CAREER SUMMARY

[snip]  (Contract)                                                                                                               2004–Current

Configuration Manager

·         Devised the strategy for a CM Framework for the complete end to end process

·         Managed the teams that implemented and supported the necessary toolsets and the migration of various functions of the programme into this comprehensive Framework. 

[snip]  (Contract)                                                                                                              2003–2004

Configuration Management Consultant 

·         Reviewed and augmented existing Configuration Management processes using  Dimensions specifically for version, change, system build, baseline, test and release control for multiple environments.

[snip]                                                                                                                              1998–2003

Senior Configuration Management Consultant

·         Analysed, designed, implemented and documented best-practice end-to-end Application Development processes using PVCS Dimensions for requirements, version, issue, change, system build, baseline, test and release control throughout the entire development lifecycle.

·         Installed, customized and configured PVCS Dimensions systems in heterogeneous networks including Windows NT and UNIX platforms.

·         Specified, designed, tested and maintained custom features of PVCS Dimensions using embedded SQL, UNIX shell, PL/SQL, Java & HTML.

·         Specified, designed and implemented bespoke automated regression test scripts for PVCS Dimensions and reporting applications.

·         Provided consultancy services on major projects to enable customers to pilot, evaluate and deploy PVCS Dimensions and migrate from legacy configuration management systems, in a timely and efficient manner.

·         Developed and presented public generic, and individually customised, courses in PVCS Dimensions concepts, usage and administration.

·         Gave technical, pre- and post-sales support to customers, [snip], its subsidiaries and distributors.

[snip]                                                                                                                                     1982–1998

Configuration Manager & Systems Analyst / Programmer

·         Central Configuration Management support for approx. 40 Projects, managing hardware and software upgrades of the CM tool. Managing the construction of a CM web site

·         Retrained on UNIX, Oracle and ‘C’.

·         Retrained on IBM skills Job Control Language and DB2 database together with established COBOL knowledge.

·         Transferred to project team at Cardiff to take on operational support and development. Undertook an in depth analysis of long standing processing problems, with proposed solutions.

EDUCATION AND PROFESSIONAL DEVELOPMENT