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INTRODUCING LETTER

 To whom it may concern, 

Strengths:

  • Dynamic Interpersonal Skills.
  • Adapt to new environments requiring technical expertise
  • Develop, maintain IT infrastructure and agreed service levels.
  • Provide technical direction & management/training
  • Working in a synergy as part of a team to produce desired result  
  • Respond to requests for advice and assistance on projects; seek, develop expertise for specialised technologies.
  • Manage relationships & liaise with third parties/suppliers to resolve issues, including purchases of resources.
  • Ensure that hardware, software versions, maintenance contracts, system security etc. are kept current.
  • Take ownership of associated strategy development & business continuity plans (best practice/policies, system scalability, security, infrastructure, business volumes, requirements, budgets and forecasts etc); in the form of professional proposals and presentations.

Contribution:

Providing an efficient service and creating strong, stable and growing business relationships.  

Warm regards, 

 


BACKGROUND

 PERSONAL DETAILS 

Date of Birth:   25/09/77                                             

Current age:    29

Nationality:       Cypriot – South African

Languages:     Spoken and written; English (fluent), Greek good), Afrikaans (good) 

WORK EXPERIENCE 

Position                                  Company                                            Date   

Sales Account Manager       [snip]                                  03-10 / 2006

(IT Solutions Provider for schools)

Job Detail 

  • Responsible for generation of new business through numerous marketing strategies including, mass mail marketing, portfolio presentation and client visits, cold calling and follow-ups.
  • Advising and development of advising strategies of current and new clients on cost effective and up-to-date technologies for their IT solutions, including scalability and support.
  • Development of case studies on major clients, involving liasing with human recourse, I T, accounts personnel, Directors, company engineers and non-company engineers for successful gathering of data.
  • Research and Quoting of best possible solutions and solution delivery management for clientele.
  • On the road Engineer assistant, involving installations of structured cabling and audio-visual systems for I T Suites.

Position                                Company                                          Date              

IT Specialist                          [snip]                                     2003 – 2004

Job Detail 
  • Continuous Business analysis and development of: Maintenance, Implementation of I.T. Infrastructures; Customer relations, one-on-one including group training sessions and Customer advisory information; Staff training in current and newly discovered technologies; Overall project ownership and implementation process management.
  • Onsite at leading airline, banking, soccer, telecomms, tourism & property companies located in Nicosia, Larnaca, Pafos, Athens, Thessalonica, Sofia.
  • Implement Windows 2000/2003 Server – Active Directory, Exchange, SQL.
    Set up heterogeneous Windows Linux network. Install Linux (Internet-Intranet-Extranet, Database, Mail, FTP, HTTP, DNS) on Dell 8450 and Power Edge 120 servers. Structured cabling. Implement Wireless, Multiple WAN Networks using multiple technologies (CISCO, Nortel, Intel, Micronet, MCI…) Routers-Switches-Gateways (ADSL, Frame Relay, VOIP – Including some RS232, SIP and X.25 experience, QOS, WI-FI,) Worked on CISCO AS5300 for new telecomms provider.
  • Install VOIP telephony call centre (PABX, Nortel BCM systems, MCI), Implemented VOIP, QOS System over WI-FI LAN and WAN connections using multiple technologies integrated with international connectivity with multiple offices abroad.
  • Streamed Video-audio office-to-office for Radio Station 
  • Anti-Virus, mail Anti-spam, Backups and UPS.
  • Install Airline Ticketing, reservations, crew management and aviation software and hardware. Pervasive SQL
  • Design and overall involvement in the Outsors, Helios Airways, OmoniaFC Web Pages (Macromedia, Adobe) Web Site set-up and Maintenance.
                                                                                                           

Position                                  Company                                            Date               

IT Support Manager             [snip]                                       1997 –2002 

Course Director & Trainer (IT Training Company)
Johannesburg – South Africa

Job Detail

  • Support and Maintenance of Internal IT Systems Networks, Hardware, Software, Regular Installations of Windows 2000 Server, Exchange Server, IIS. Office Suite, VB, Pascal, C++, Java, Delphi. Symantec Ghost, Image Cast)
  • Training of Students, training of internal support staff and lecturers.
  • Development of Training Curriculum, Course Scheduling; Trained internet,  & Microsoft Office, beginners, Web Design, HTML, JavaScript, Flash animation, WAP. I-Net+ certification trainer and curriculum developer.
  • Responsible for new technology development for the company. Examples: Leased lines and wireless radio links, connectivity of offices across the city and refining and writing new training manuals.

Current Status and Personal Enhancement Information 

 Personally:

As you are already aware, there are gaps between employments, this is due to training and personal enhancement:

I had an opportunity to learn a number of skills for my own recreation and acquired a new hobby, four months intense training and five more months of work on how to prepare Sushi and other Japanese food professionally and having the pleasure of working with some of the most talented and professional chefs in the West midlands.

I then decided to continue with the technology field and began with NS Optimum  where I learned the skill of marketing B2B and B2C in one of the most challenging industries on the British market.

I also used this valuable time to intensify my interpersonal skills and study relationship management. 

Current:

  • Implementing and developing web marketing strategies sole trading as;   [snip].
     
  • Management of a charity organisation that supplies old, replaced computers in the United Kingdom, to schools in Africa assisting in the education of disadvantaged and abandoned children, also supplying charities in the UK.

Summary of qualifications 

Date                           Certification                         Institution           

2002                            Computer Science Diploma   Executive School for Computers

1995                            BIS Diploma                            Oxford College of Education 

1994                            National Cert. Electronics       Kempton College 

1994                            Practical Electronics               Kempton College

 
 
 
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