July 2002 – Present [snip] ( Newbury, Berkshire – medical equipment supplier)

9 Months  (Senior Consultant/Developer - On-Site Contract, Project Based)

Position /

Nature of Work

Senior Notes Consultant/Developer, reporting to IT Manager (Notes/Domino 6 Client & Designer, Notes 5.x Designer, Client/Server & Domino, R5 Client, Win 2000, Unix Environments)

·      Senior Consultant/Developer: troubleshoot various issues with existing developments & infrastructure, and generate new systems.  Various activities including Domino & Notes Client Analysis/Development on various Notes Client/intranet/extranet applications/projects – deployment/roll outs, troubleshooting of various systems, LoutsScript, response time investigations, requirements specification & analysis, prototype reviews, change management, sizing, etc.  All projects completed within time and budget allocated.  Various presentations delivered in Board Meetings regarding functionality of prototypes, and the benefits of each application delivered.

·      Development of generic Workflow System.  System used by many processes within the business – eg. Time to Market – reducing the time to get a kit (tools for trauma surgery) out to hospitals, allowing hospital operations to be completed faster; other developments include Sponsorship Tracking, Product Warranty Tracking, Shipment Incident Log, Tenders & Special Pricing, Kits Booking System.  All systems have delegation/holiday cover, automatic email alerts to staff and customers, approval chasing notifications, escalation, availability checking, etc.

·      Domino based Sales Figures Presentation system.  Allows users to log in and view their latest sales orders.  Integration to MFG Pro (via text files/FTP).  System taken to prototype phase.

·      Investigation of Websphere Portal Server.  Set-up of portlets using web-clippings, INotes, SameTime integration.  Managing of pages using IE Browser interface.

·      Various Notes Client/Server developments for the Finance Department to reduce time spent on chasing unpaid invoices, tracking revenue generated by handing out loan kits to hospitals, etc.

·      Various Notes Client/Server developments for the Marketing Department – eg.  OSCAs – used to present sales figures to sales staff using the Notes Client, in a dashboard fashion

·      Various Notes developments with integration to Progress Databases (MFG Backend) using ODBC, LSXs, and Text Files - using FTP, schedules, etc.

·      Various Notes developments with integration to COGNOS for the reporting of daily/weekly sales figures

·      Various Enhancements to the existing Notes based Sales Force Automation system

·      Support of existing systems, including Notes Mail & Workflow Systems – advice to users, internal staff, etc.  Logging and escalation of calls/issues.  Help also provided on the front line support desk.

·      Implementation of the resource/room booking system (Calendaring & Scheduling).  Investigation on how to synchronise data into hand held devices.

·      Implementation of central calendar for viewing a teams’ entries.  This system was adapted from a version downloaded from Notes.net, and provides more functionality than the default group calendaring solution in Notes Mail.

·      Advice, consultancy, and presentations - regarding deployment methods, use of signers, updates of ECLs, Settings global ACLs, replication, local workstation set-up, ways of switching users using location documents, intranet/extranet set-up

June 2002 – June 2002 [snip] ( Liverpool Street)

2 Weeks  (Senior Consultant/Developer - On-Site Contract, Project Based, Troubleshooting, [snip], Liverpool Street)

Position /

Nature of Work

Senior Notes Consultant/Developer, reporting to IT Manager (Notes 5.x Designer, Client/Server & Domino, R5 Client, Win 2000, Unix/Linux Environments)

·      Senior Consultant/Developer: short term contract to troubleshoot various issues with existing developments and infrastructure.  Various activities including Domino & Notes Client Analysis/Development on various intranet/extranet applications/projects – deployment/roll outs, troubleshooting of various systems, LoutsScript, response time investigations, requirements specification & analysis, prototype reviews, change management, web enabling, sizing, etc.  All projects completed within time and budget allocated.

·      Mail and RightFax Template changes.  Alterations to Out-of-office, Forwarding facilities, etc.  All changes documented.

·      Creation of a company calendar which takes feeds from local calendars (Notes Client based, calendaring & scheduling)

·      Troubleshooting various system bugs – Domino/Notes Client based issues, etc., replication issues (server to server),etc.

·      Creation of local scheduled agent (LotusScript) to synchronise local contacts with the mail web contacts database

·      Creation of deployment guides/instructions.  Updates to Help and Using Guides

·      Creation of auto-redirect facility for web mail users on Linux Box – users can log on at the intranet site, and be re-directed to their mail files on a Linux machine, review of security of various applications, Notes Servers, and ECLs

·      Advice and consultancy - regarding deployment methods, use of signers, updates of ECLs, Settings global ACLs, replication, local workstation set-up, ways of switching users using location documents, intranet/extranet set-up, use of web mail, iNotes, Linux supported mail features, etc.

Aug 2001 – April 2002  [snip] / [snip] (Slough & Temple, UK)

9 Months (On-Site/Off-Site Contract, [snip] & [snip], Slough & London City)                                                         

Position /

Nature of Work

Senior Notes Consultant/Developer, reporting to Service Delivery Manager & Team Leader (Notes 4.x, 5.x Designer, Client/Server & Domino, JavaScript, HTML, DHMTL, CSS, R5 Client, Win 98/2000, NT Environments, Analyzer)

·      Senior Consultant/Developer (in a team of 14 Developers): various activities including Domino & Notes Client Analysis/Development on various intranet/extranet applications/projects – global deployment/roll outs, troubleshooting of various systems, Javascript, LoutsScript, HTML Tables, cross browser compatibility tests, response time investigations on corporate web site , system integration (eg. SAP/Notes), liaison with various global teams, requirements specification & analysis, prototype reviews, change management, web enabling, sizing, etc.  All projects completed within time and budget allocated.

·      Global Invoice Authorisation System – Workflow, Lotus Notes Client/Server 4.x & 5.x, SAP-Notes-IXOS Interfaces (Global scheduled agents, fixed length interface files), liaison with SAP/Lotus Admin Teams Globally, roll out to [snip] Offices in Netherlands, Switzerland, Belgium, Finland from one central template, code improvements (script library introduction, consolidation of templates into one with country specific profiles, configurable, language independent mails) definition of troubleshooting guides, implementation of change requests (credit notes, purchase orders, configurable archiving processes, coding, advice), UI improvements, support, communication of Change Requests, budget control, technical specifications

·      TM&D Intranet/WISE Intranet/KM Portal (internet explorer 4 & 5 with Notes Client/IE content manager) –  implementation & coding of change requests, UI (frames, CSS, DHTML, tabbed interfaces), graphic integration, forms for entry via browser (JavaScript validation, LotusScript agents to manipulate & move attachments, auto-framing code for use of url links in mail-shots), global roll out, advice/support, troubleshooting (code & process), retrospect reviews.

·      HR Calendar (Browser based training calendar to be made available on Intranet) – Requirements capture (Functional Specification), presentation of findings, work estimation, graphic integration, dynamic calendar generation taking information from course entries in [snip].  Site itself was based on standard framed template, HTML, DHTML, JavaScript, LotusScript (including ScriptLibraries), scheduled agents.  Proposal lead to approval for development.  System delivered within budget.  Involved team of three, including a graphics designer. Rolled out globally on [snip] Intranet.

·      Development of Administration Tools (Notes Client) – analysis of Notes.ini file (translation of selected options for use in migration from 4-5), automated file manipulation (copying of user files from Network drives for installs), upgrade feedback questionnaires (using mailed forms/workflow), troubleshooting mailing issues, auto-mail reply facility

·      Tools & Utilities System (Notes Client) – Functional Specification detailing the changes required to this system which controls development resource & budget.  Changes related to the change in development process, to provide better control & co-ordination of the Notes Development Team in conjunction with [snip].  Spec produced in a team of two, including the Development Team Leader.

·      [snip] Acquisitions & Ventures Portal (internet explorer 4 & 5) functional specification, detailing a file cabinet based project application.  The system allows searches, with links to Dow Jones and Hemscott for financial information.  The use of XML for feeding the data was researched, and confirmed as a means of passing information between suppliers of financial data.

·      Small Projects / Developments – various small/emergency Notes Client/Web based projects using LotusScript (agents & Script Libraries), @formulae, calendaring & scheduling, JavaScript validation, HTML, etc.

Mar 2001 – Aug 2001  [snip] (Uithoorn-Amsterdam, Netherlands)

6 Months (On-Site Contract, [snip], Financial Systems, Netherlands)                                                         

Position /

Nature of Work

Lead/Senior Notes Developer/Consultant, reporting to Project Manager & Team Leader(s) (Notes 5.x Designer, Domino, R5 Client, Sametime, Backend LSXs, lotus connectors, DB2, MVS, MQ Series, Win 98/2000, NT Environments, CIAO, Analyzer, Delta)

·      Lead/Senior Developer (15 Developers junior-senior), [snip] Global Common Dispute Management System (CDMS) – Suite of Notes Databases used for Financial workflow, invoice dispute tracking with integration to backend DB2, MVS, using LSXs (DB2 Connectors) and MQ Series

·      Lead Developer, system security review - involving some re-architecture, solving of PTMs (troubleshooting application issues – lotus script, formula language, script libraries), implementation/coding of IRs (Change Requests & code fixes),

·      Lead Developer/architect on IBM ASCA Control Point Certification implementation (reports which identify the movements of data within the system), sizing, meeting management, consultancy – SQL queries via LSXs

·      Lead Developer/architect (5 developers) on Data Transfer Tool (to transfer data from old/legacy system(s) to new Notes architecture – generic text file manipulation), sizing of activities, co-ordination of development, coding of generic SQL Queries using LSXs (Lotus Connectors to transfer data to DB2 and Lotus Notes Client Databases), communication to management

·      General Consultancy/Advisor Roles: Investigation of Web Browser/Domino Reports, liaison with System Testers & BIAs to resolve minor set-up issues, liaison with BIAs for sizing scoping activities, documentation of proposals and review of existing development/ system test deployment processes and procedures, release management and version control consultancy,skills transfer, coaching/mentoring of junior developers, advising other [snip] GS teams on Java Agent Development, data transfer techniques, etc.

Feb 2001 – Mar 2001  [snip] (Helsinki, Finland)

6 weeks  (On-Site Contract, )

Position /

Nature of Work

Lead Consultant/Team Leader (Team of five) of Solutions Group, reporting to Project Manager & [snip] Principal (remit: short term contract to help [snip] Finland out of the critical situation, & build team)  (Notes R4.6, 5.x, Domino, R5 Client, JavaScript, HTML, CSS, Java Servlets, Win 98, NT, Environments, IBM Websphere Domino Integration, lotus connectors, single sign-on, WAP, CIAO, Analyzer, Delta)

·      Team Leader (9 developers junior - senior)  [snip] Finland customer project (Intranet, Internet, Extranet) – tracking of orders with dynamic links based on user profiles (content/profile management), integration of single sign-on with WebSphere (WebSphere development carried out by a different part of the team), tracking of downloaded software, workflow for product testers, etc.

·      Member of critical management team ([snip])  to help [snip] out of a critical/emergency situation – resulted in successful management, and good feedback from customers, Implementation of Lotus Audit, issue resolution, general code fixing, and performance tuning in [snip], Helsinki  

·      Liaison with Lotus Development Corporation, Field Support Services to help in analysing development issues and negotiate 'hot-fixes' to the Domino Server R5 for integration with IBM WebShere Commerce Suite, and for incorporation in future releases of the Domino Server Software.  Implementation of escalation processes to help get PMRs raised and actioned for technical issues with IBM WebSphere Commerce Suite

·      Responsible for the restructure of the Domino team, requiring presentations to [snip] and Nokia customer management, Successful negotiations with the customer on time allocations, development resources, development environments

·      Consultancy delivered to [snip] &  [snip] (Delivery Centre)  about effective production/deployment techniques and release management and version control, Recommendations on development environments, unit test processes, feeds into Independent System Testers, Design specification feedback, presentations of prototypes to customers (software downloads, resolution database

·      Consolidation of Notes/Domino databases – reducing the amount of database designs on global servers, improving the refresh processes and procedures, improving database designs & architectures, consultancy & advice, system audit, web enabling Lotus Notes Client databases for availability on extranet/intranet

Dec 1998 – Feb 2001  [snip]

27 Months (On-Site Contract, Brentford, Hemel Hempstead, Slough)

Position /

Nature of Work

Lead Consultant/Developer, reporting to the Implementation Mgr / Desktop Support Mgr

(Notes Client / Designer R3, R4, 4.5, 4.6, Domino, R5 DesignClient/Server, LotusScript, LSXs (lotus connectors), DreamWeaver, JavaScript, HTML, Win 95, Win 98, NT, Unix, CIAO, Analyzer, Delta, TeamStudio)

·      Lead/Senior Notes Domino Consultant (5 Developers junior – senior): various activities including leading Domino & Notes Client Development on various internet/intranet/extranet applications/projects, web enabling, global deployment/roll outs, troubleshooting of various systems, coaching/skills transfer, Javascript, LoutsScript, HTML Tables, registration engines, marketing & financial systems, system integration (eg. Oracle/Notes/Text Files), liaison with various global teams & Bas, etc.

·      Lead Notes/Domino Consultant on Redesign/Relaunch of  (2000) in conjunction with [snip] Corporate Marketing and Oasis Communications (design agency) – involved major Domino work/rework, including dynamic view applets and dynamic advertising campaigns being pushed based on User Profiles.  Site implemented using frames, JavaScript, some of which was generated via DreamWeaver, Modified Domino Registration Engine, password/username recovery, workflow for dynamic content/copy management (one 2 one marketing), integration with Oracle Customer Profiles, SSL for exchange of sensitve data, etc., third party/in house liaison.  Tight security was implemented to stop known Domino URL Commands providing ammunition to hackers (included authors/readers, url redirects, empty view templates, disabling $Defaults, etc.).  System taken to formal launch [snip] by Dec 2000.

·      Integration of [snip] Workflow with external suppliers (DECS, Text File Manipulation, Domino/Browser Based Workflow)

·      Development of [snip] first ‘eCommerce Registration Facility’ on [snip] (1999) homepage.  Facility allows customers to register to attend seminars, automatic mails are sent to [snip] (BusinessLine), and back to the customer on confirmation.  JavaScript validation used (generic JavaScript functions implemented).  Animated graphics also implemented using PaintShop Pro 5 and AnimationShop.

·      Domino R5 Client/Server  testing – Pilot/Application Tests of existing R4.6 Notes/Domino Apps in R5 environment /Recommendations on useage of new features, ways of deploying new Apps without the R5/4.6 Client, re-deployment of Workflow Apps, relaxation of Digital Signatures via Basic Authentication & SSL, re-deployment of TeamRoom & upgrade issues (as a result of [snip] specific alterations)

·      Global Nominations Calendar – web enabled the calendar and made it available to the [snip] Global Intranet

·      Designed & Developed [snip] Expense Recording System – Using Standard Workflow Engine – with application specific alterations – eg. Main form changes, using main/response documents to record trip data, OLE, Integration with Excel; [snip] Sponsorships & Subscriptions System, Using Standard Workflow Engine – with application specific changes – eg. Links to FR Sponsorship System, etc.

·      Consultant on Internet & Intranet (Domino) on behalf of [snip] Marketing & Communications (Supplier Selection, Profile Generation); also designed/supported various [snip] Intranet/Internet Sites (Jscript frames, Pass thru HTML, etc.) - Re-designed [snip] Workflow Engine, providing a standard interface for all Workflow Requirements, reducing time to produce ‘workflowed’ solutions. Includes delegation, holiday cover, auto mails on approver changes, change request process, auto-reminders, mail-in option, doc link option, store form option, etc.

·      Designed/Developed [snip] – includes automatic registrations, workflow approval process (via browser), secure downloads area, user profiling (to provide a personal experience), JavaScript vaildation, server scripts; Project Tracker – used to track workloads/assignees, and report IIS activities to [snip] Management; included Calendaring / Scheduling / TeamRoom integration, Designed/Developed an Application Deployment Request System to track Domino/Notes Admin Design Change Reqs

·      Lead Developer on E-Bulletin Notes/Domino workflow system – automated, user-configurable broadcasts to the [snip] Group, included urls, mail profiles, mail summary text profiles, db Profiles/Registers…implemented through a single object based scheduled agent

·      Lead Developer on Focus Leads Notes/Domino workflow system – tracks New Business, integrated with SalesNotes – involved in Project Management, Prototyping/System Test Planning, Phased Delivery, Pilot Review/Design Iteration

·      Analyst/Developer on Non Standard Approval Request System (NSTAR) – involving all levels of Notes Design including integration with the existing Notes Sales System, agents, LotusScript, Email Alerts, Calendaring & Scheduling, etc.; used to provide electronic workflow / approval process, Lead Developer on ProjectNotes (used to provide project tracking) – improvements made to the UI and navigation

·      Designed and Developed Y2k Contract Tracking Db – involving all aspects of Notes Design; used to track [snip] activities with customers to resolve any Y2k Issues, Designed and Developed Travel Authorisation Request System – involving workflow/approval/electronic signatures, using security controlled sections, LotusScript, @Formulas, etc.; used to compose & track UK/Europe Travel Requests

·      Consultant/Lead Developer on BossNotes – involving use of standardised workflow engine, featuring all aspects of Notes Design; used to approve/track requests made to the [snip] Order Desk

·      Redesigned Link between Notes and Personnel Mainframe System – design of new/support of existing scheduled LotusScript Agents, reading writing from text files, etc.

·      Lead Developer for SalesNotes (Notes Sales System) Support, including integration of new features (links to legacy apps and Oracle via DECS/LSXs, improving performance, integration with other Notes Systems (eg. Campaigns – to track the effectiveness of marketing campaigns), resolving issues/bugs, improving use of views, redesigning the UI, etc.

·      Implementation/Tailoring of TeamRoom – Notes based document/project respository; system used by various Project Teams including Development (made available to Notes Client & Web Browser) to track, hold project documentation.  Implemented a configurable generic archiving solution

·      Specification of LeadTrack System – involving analysis of existing manual process and the proposal to a new paperless environment, using Domino to track via the browser

·      Consultant on French Sales Review Process workflow tracking system, in France, Paris – technical evaluation to calculate the cost of tailoring the system to meet UK specific requirements (eg. Translation, approval cycle modifications)

·      General Consulting/Support/Training of existing Notes/Domino team – troubleshooting various internet/intranet problems/issues, skills transfer of basic Domino techniques, including use of $$Return, Default Web Views/Forms, Site/Multi-Db Search, Frames, JavaScript integration/validation, replication schedules/techniques (web publishing cycle)

·      Install/Implementation of TeamStudio (CIAO & Analyzer), Third line support of various Notes Applications including NotesMail, Archiving, Automated Mailing, Domino Processes, Notes Administration activities, including server /agent /application security, connections/configurations, ntf deployment, Implemented Notes/Domino live/development environment standards (how changes were to be deployed, etc.) in conjunction with Notes/Domino Developer/Administration Teams

·      Various video conferences with other [snip] Customers in UK, including remote presentations using Timbuktu Pro (similar to PCAnywhere), Provided workflow consultancy to [snip] Bid Management Team to improve processes.  Worked with trainees to deliver a prototype, Delivered various levels of pre-sales support to [snip]’s Notes/Domino Sales Bids to Local Government.  Featured on [snip]’s Induction Programme Video – gave a talk on ‘eCommerce and how it relates to [snip]’…!

Oct 1998 – Dec 1998  [snip]

3 Months                                                                   (Various Contracts, Kingston)

Position /

Nature of Work

Lead Consultant/Team Leader of Solutions Group, reporting to Services Director

(Lotus Notes R3, R4, 4.5, 4.6 (Client Design), Domino, R5 Beta Client/Designer, LotusScript, LSXs (lotus connectors) JavaScript, HTML, Win 95, Win 98, NT, Environments)

·      Team Leader (4 developers junior – senior) on IBM/Lotus Gold Web Site re-development (used to provide high level information to Executives worldwide) – involving all levels of team leading/project management, writing LotusScript Agents, Data Transfer, use / testing / development advice of LotusScriptExtensions (LSXs) / DLLs, integration with DB2 backend, test plans, cross browser compatibility, HTML, JavaScript validation, Domino (R4.6) – site used to direct users around depending on dynamic profiles stored in DB2 (content management – one 2 one marketing), which grow according to which areas are visited

·      Lead Consultant on Lotus DevNet (Lotus Developer Network – used to provide web development tips to users/developers worldwide) e-development – involving all aspects of re-design carried out on Lotus Gold Web Site (detailed above) – this task involved moving code modules (with minor modifications) from the Gold Site to Dev.Net 

·      Web Master Activities – involving testing browser compatibility, resolving registration issues, writing, and implementing code changes/releases, alterations to LotusScript agents – for the following sites:  Lotus Developer Central, Lotus Euro Web Developers Conference, Lotus European Jet Conference, Lotus Dev.Net, Tivoli Intranet, Lotus Middle East

·      Documentation of Web Master procedures for Lotus Developer Central, Member of Lotus Developer Council – involving resolution of support issues posted to Lotus Developer Central Technical Assistance Site – related to:  LotusScript, @Functions, Domino, HTML, JavaScript

·      Lead Consultant/Project Manager of [snip] – involving specification, planning, general consulting, Consultant/Developer on Lotus Developer Central Website re-design, Lead Consultant/Project Manager on Lotus Middle East Site re-design and development

·      Consultant/Developer on Business Partner Registration site – including web registration using JavaScript/HTML/Domino, automation of manual processes through the writing, specification and implementation of LotusScript agents, secure transactions (SSL), encryption of credit card details

·      Notes/Domino R5 Beta Client/Server Testing, Administration of Development Environment, useage of PCAnywhere to control servers, identification of standards, Responsible for the liaison between my group, the Systems group, and the Content Provider group

·      Pre-sales consultant on behalf of QBS Software Group – specification of E-commerce solution, Seminar facilitator/speaker at LotusSphere 98, Berlin (two BOF/Birds Of a Feather sessions – with over 150 person attendance in total) – Notes/Web security and Y2k compliance of Lotus Products/Notes Applications, Pre and after sales consultant on Lotus Dev.Net stand at LotusSphere 98 – over 5000 people attendance

Oct 1997 – Sep 1998   [snip] – Premium Notes Business Partner

12 Months                                                          (Various on site Contracts, M4 Corridor)

Position /

Nature of Work

Senior Applications Developer reporting to the Group Manager

(Lotus Notes Client R3, R4, 4.5, 4.6, NotesPump, Notrix, TeamStudio (CIAO / Analyser), Notes Global Designer, Win 95, NT, Unix Environments)

·      Lead Consultant/Developer/Architect, Global Sales System (RAPID), Proctor & Gamble (on site)– Notes 4.5 Client Application, strategic system allowed global co-ordination/tracking of marketing efforts/sales staff using - workflow, calendaring & scheduling, reporting; duties involved - architecture, sizing, tracking activities, presentations, development, troubleshooting, integration to Oracle using NotesPump & zMerge Text Link, architecture & design of reporting system, global deployment in local languages - using Notes Global Designer (consultancy, advice, set-up - tagging forms and design elements), liaison with translation houses for glossary building, etc. – application taken to release 1

·      Development of Notes Sales System (Sales Colleague) on behalf of Legal & General - including Event Management (using search agents across a split database architecture), Prospect Driven Reporting, Notes Calendaring & Scheduling Integration, Group Meeting / Contact History Tracking, LotusScript, Notifications/E-mail alerts (15 dbs in total R4.5, 4.6)

·      Steering Group member (Developer) of Notes Sales System - upgrade of Sales Colleague from an R3 App to R4.6 App – including performance tuning, improvement to selling model, modifications to LotusScript Agents (refresh agents used to maintain referential integrity), improvements to UI (implementation of unique ‘tabbed interface’), Notes version independence (R4.5 & 4.6), platform / environment independence (for all supported Notes Platforms), problem / bug resolution, development of additional modules, improvement of code/script libraries, implementation of naming conventions

·      Support & tailoring of Notes Sales System on behalf of [snip], Hammersmith

·      Development & System Test of Notes SOL Help System on behalf of [snip], COE

·      Development of Notes/Domino Artwork Prototype on behalf of [snip] (using JavaScript, HTML) used to track/approve artwork designs for eg. Fairy Liquid Bottles

·      Support of Notes SOL System (used for workflow/approval routing of marketing budgets/designs) & Artwork Prototype

·      Troubleshooting & fact finding of Midas Domino System on behalf of [snip] (& Lotus Customer Support – Field Support Services).  Development of Microsoft Excel Macros in VBA on behalf of [snip] (splits up an exported workbook from a Notes View by category)

·      Technical Rep on Purchasing System Joint Requirements Workshop, [snip] (Central Procurement Group), Technical Representative/Pre-Sales Consultant on behalf of [snip] at the Wine & Beverages Conference, San Francisco

·      Use/Install/Setup of Ives Team Studio (Analyser & CIAO) for impact analysis/control of Notes Development within a team, Technical evaluation of ‘MFJ’s Overquota’, Notes based Sales System (for R4), including set-up & tailoring

·      Use/Install/Setup of Percussion Notrix.  Basic integration to Oracle, text files, Notes-Notes replication, configuration, liaison with Percussion for support agreements, support requirements, etc.

Jan 1997 - Oct 1997 [snip]

9 Months                               ([snip] - Power Notes Business Partner, on site contract, Reading)

Position /

Nature of Work

CLP Lotus Notes R4 Developer reporting to the Senior Consultant/Team Leader

(Lotus Notes Designer / Client R3, R4, 4.5 Win 95 / IBM AIX Unix Environment)

·      Designed & developed Notes Skills Profile & Help System for TW Engineering using GUI Interface including the use of Navigators/Dialogue Boxes, multiline tables, Security roles/groups/sections; holding details of all employee skills/tracking training requirements.  System taken to countrywide implementation (400 + seats to date)

·      Data transfer from Dbase 4 to Notes Skills Profile System (using agents/macros)

·      Designed & developed Notes Fault Tracking System (Water Leakage Control) with workflow & approval using all Notes workflow/mailing/security features.  Taken to User Acceptance Test through the use of prototyping workshops/formal presentations

·      Designed & developed Notes Job/Time Mgmt System for TW Properties, holding details of schedules/ compensations/ income/timesheets.  Upgrade of a DataEase System.  Taken to User Acceptance Test using prototype workshops/presentations (100 + seats)

·      Support of Notes Special Funds System for TW Customer Services – views/reports, data transfer, System test of TW Notes Customer Relations System - documented in self designed Notes Discussion database, Data transfer from Dbase 4 to Notes Customer Relations System (using agents / macros)

·      Implementation of mailing (using Notes Mail) & System Test for Notes Performance & Development Review System

·      Support of TW Customer Field Services Notes Network Service Technicians System –minor views, navigators, User Support/Training of TW Notes Shareholders Enquiry System

·      System Proposal for; TW Critical Pressures Monitoring System (based on Water Leakage Control system) – formal presentation of prototype to design authorities; Notes Purchase Requisition System for TW Utilities (LN:DI & NotesPump/MQ Series proposed)

·      Various level of pre-sales consultancy - presentations, roadshows

18 Months

Position /

Nature of Work

Project Manager/Systems Analyst (Special Projects) reporting to the IS Director, Europe

(Lotus Notes Designer Client R3.x, R4, Novell / Win 311/ Win 95 / IBM MVS Environment)

·        Lotus Notes Infrastructure Design (on Novell LAN, Windows 3.11), Administration Duties, User Registration, Installs, etc., migration to R4, Co-ordinated Lotus Notes roll out/implementation: design change specifications, licensing (set-up of Passport Agreement), investigating gateways, training, testing

·        Evaluated, specified, designed Lotus Notes based Quality Management System (Document Management, Audit Logging Databases) - office automation – in Win 3.11/Netware Environment, Transfer of all AEI Procedural to Lotus Notes, involving resolution of document container conflicts, etc. (Nested OLE2)

·        Designed/Developed Notes Discussion/KnowledgeBase (R4 - 60 + seats), Work Schedules Database  (R3 - 20 + seats), Administered & set-up ‘Overquota’ – Notes based Sales System (for R3) onto UK Servers, with UK specific instructions, involved replication set-up with US

·        Project Manager & Quality Management Representative for ISO9001/TickIT Registration Project

·        Business Process Mapping for all Functional IS Departments (Including implementation/formulation of new processes), Formalised AEI Systems Development Lifecycle according to ISO/TickIT Requirements

·        Liaison with various Business Partners for Notes Pilot, familiar with all Lotus Notes Design/Workflow Concepts (R3/R4), Liaison/Interviewing/Evaluation of/with various Quality Consultants for Quality Project (BSI, BVQI, Q-Cal)

·        Investigated & specified Document Imaging System Proposal for Global AEI Imaging Project (DIP, ECOM, COLD, LN:DI) – generating 44% (£15k pa 20 month payback) saving against current system.  Taken to implementation stage, Evaluated & specified Problem Management System Proposal for AEI IS (Lotus Notes, Heat for Windows, Help Desk for Windows).  User requirements gathering, through interviewing/questionnaires, weighting models, mail integration.

·        Investigated feasibility of Global Barcoding Project.  System Process Investigation (warehousing/gateway operations), involving ‘shift work’ for true requirements gathering (Heathrow Bonded Warehouses)

·        Troubleshooting [snip] Amsterdam Intel warehousing/distribution (AMS Bonded Warehouses – Amsterdam)

1993 -1994 [snip], Sunderland, SR4 9EN

13 Months                                                                                

Position /

Nature of Work

W.I.P Project Co-ordinator/Systems Analyst reporting to Merchandising Manager

(AS400, Win 311 / MVS Environment)

·        Established Client requirements for AS400 Work In Progress System (Questionnaires, Interviews)

·        Liaison between Programmers and Users (Requirements gathering, specification)

·        Implemented client & suggested requirements across 3 sites, produced User Manuals/Guides & formalised procedures

·        Carried out training for Operators and Site Managers - ‘selling exercise’ (3 North East Warehouses & 4 Factories)

·        Audited System on behalf of Accounts Department, set-up audit system (New system design/implementation achieved 99.99% accuracy for all 3 sites)

1991 Administration Dept. [snip], Watford

3 Months

Position /

Nature of Work

Office Programmer reporting to the Director of Administration

(dBase 3+, Win 311 Environment)

·        Programmed in dBASE3+ a sales/enquiry system for manual files

Jun  2001

Technology Advocates Seminar @ IBM, Amsterdam (Java/JavaScript integration with Notes, debugging techniques using IBM Visual Age for Java)

Apr  2000

Technology Advocates Seminar @ Lotus Dev Corp (DDC, Quickplace, Raven – Lotus KStation, Sametime)

Oct  1999

Attended LotusSphere 99, Berlin