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A resourceful and highly organized
senior systems and network engineer with 8.5 years experience
including 5 years in the Telecoms Industry
building, maintaining and managing of business and vendor
relationships with key customers in EMEA (Europe, Middle East
and Africa), 3 years in IT training and 6 months in the Finance
Industry supporting the infrastructure behind the financial
feeds supplied to the major banks. Relevant
expertise in consultancy, customer
training, software trials, demos, installations, upgrades,
testing and support. Bi-lingual in English and Italian.
Excellent communication, customer facing, analytical and
technical problem solving skills.
Technical Skills
I currently hold the following
internationally recognized professional qualifications:
·
CCNP – Cisco
Certified Network Professional (Cisco ID- Csco10898805)
642-801 Routing, 642-811 Switching,
642-821 Remote access, 642-831 Trouble shooting
·
CCNA – Cisco
Certified Network Associate
·
Comptia Linux + -
Foundation in Linux (Comptia ID – COMP 001002033452)
·
Comptia Network + -
Foundation in Networking
·
Comptia A+ -
Foundation in Computer Hardware and Software
·
ECDL – European
Computer Driving License (ID No. UK0001285109)
Career and
Achievements
[snip] – Interactive
Data
2006 – 2007
Network
Engineer
·
Currently studying for my
CCIE (Cisco Certified Internet work Expert) exam with a view
to taking exam in 2007.
·
6 month contract as a network
engineer supporting the following products:
I.
Cisco 6500/5000/4006/3550/2950 layer 2/3 switches.
II. Cisco
2503/2511/2611/2621/3640/7200 series routers.
III. Extreme Switches.
I.V. Op Manager Router and
switch monitoring software.
V. Firewall Analyzer
monitoring software monitoring Cisco Pix hardware.
V.I. Nokia-based firewall
hardware.
In a BAU (Business As Usual)
live LAN/WAN and production environment.
·
I have also driven the following
projects:
I. Client ISDN migration to new file server (clients
including [snip])
II. Production of Business
Views – showing networking components for all business processes
in the company.
Britannia IT Training College
2002 – 2006
Full-Time Student Jan
2006 – May 2006
·
Studying for CCNP qualification
IT
Trainer Dec
2002 – Dec 2005
·
IT-trainer teaching ‘A+,
Network +, Linux + & ECDL’ at the college.
·
Responsible for designing and
teaching a brand new ‘Linux +’ course at the college.
[snip]
2000 – 2002
Senior Systems Engineer
June
2000 – Oct 2002
·
Designed & established software
deployment process in EMEA (Europe, Middle East and Africa)
resulting in 40 + successful deployments in 2 years.
·
Designed and developed a generic
configuration process enabling $15 million of optical kit to be
seen by the network management system.
·
Provided consulting services to
fix a corrupted database saving the customer $3 million and
ensuring that the employees were paid $2 million owed to them.
·
Resolved a difficult dispute
with a major customer culminating in the successful deployment
of a brand new software system on their site.
·
Conceived a way to integrate a
company’s Pan European operations into one central location
resulting in easier management of the company’s resources.
·
Demonstrated the installation
and commissioning of a software system and trained the employees
on how to use it in a foreign language, Italian.
·
Set up a test bed allowing full
integration testing of network management software for the first
time in Europe. Discovered many problems, which had not been
noted during the verification stage of the software life cycle.
Tier 2 Support Specialist
Jan –June 2000
·
Provided the design teams with a
range of alternative short term solutions to ensure that the
target of 90 % + of assigned problems were fixed within given
time scales.
[snip].
1998 – 1999
Graduate Systems
Integration Engineer
·
Tested [snip] ADSL network
management system at [snip] labs in ]snip] and re-wrote software
components according to customer’s comments.
·
Tested access SDH hardware at
[snip] labs in [snip] ensuring that it passed all [snip]’s NIF
(Network Integration Facility) entrance and exit requirements.
·
Translated technical
documentation from Italian to English, saving time and expenses.
Tertiary
education
1990 – 1998]
[snip].
1989 - 1990
Tier 1 help desk operator
·
Generated, prioritized and
delegated hardware trouble tickets to engineers ensuring that
they were fixed within agreed SLAs.
Qualifications and Education
Elected
Member of BCS (British Computer
Society) 2004
Elected
Member of IEE (Institute Of Electrical
Engineers) 2002
M.Sc. (DCNDS)
Distributed
Systems,
1998
Networks and Data Communications, UCL.
B.Sc. (Hons)
Computer Science &
Cognitive 1996
Science (II (i)), UCL.
B.Sc. (Hons)
Chemistry
1993
(II
(ii)), Manchester University.
Secondary
4
A-Levels
1989
Personal
Born 3 January1970
Single British Nationality
Clean Driving License
Interests:
Cinema, theatre, live music and
football. |
