KEY SKILLS
Network Switches, Routers, Bridges and
Hubs (Cisco CCNA)
Network management (Transcend, HP
Openview)
Firewalls
(Checkpoint Firewall1 & Cisco PIX)
TCP/IP Protocol
routing and addressing (RIP, OSPF, DNS, DHCP, VLAN etc)
WAN connections
using Modem, ISDN, KStream, MStream and ADSL connections
Design and implementation of CAT5
structured cabling systems.
Netware 4.x, 5.x &
6.x installation, configuration and administration (Novell CNA)
Novell NDS Tree design and
implementation
Novell Clustering services –
installation and Management
Novell ZENworks installation,
configuration and management
Windows AD & NT
domain design and implementation
Windows NT4 / 2000
Server installation, configuration and administration
Windows NT4 / 2000 / XP Workstation
installation, config and admin
Lotus Notes / Domino server / Mail
administration
MS Exchange Mail Server administration
and suppport
Compaq / Dell
Rackmount and Standalone server and SAN hardware
CAREER
RECORD POSITION AND RESPONSIBILITIES
[snip] Senior Server Support Engineer
3rd April 2000 – 7th
Feb 2003
Administer the
councils extensive Novell and Windows server based network
consisting of some 3000+ users, 30 Netware 4.xx servers and 15
Netware 5.xx servers, spread over some 30 sites, via Cisco
routed leased lines. Hardware consists largely of Compaq and
Dell file servers and Dell desktop systems.
Provide 1st
and 2nd line support for the extensive Cisco switched
and routed network, covering some 30+ sites.
Provide 2nd
and 3rd line support for Netware, Windows and Citrix
based servers and applications.
Provide 2nd
and 3rd line support for the installation,
configuration and administration of Novell ZENworks, including
application creation and delivery, distribution of Windows
policies and profiles, and remote management functions.
Administration of
the councils legacy electronic mail system, based around
versions 4.6.7 and 5.0.9 of Lotus Notes running on multiple
Netware, Unix and Windows platforms. Provide administration,
testing and support for the councils replacement mail system
running on multiple MS Exchange based servers.
Provide support and
on the job training to, and assistance with the management of, a
team of 10 server engineers.
Provide a technical
lead on all Netware and Notes issues to the departmental
management team.
Plan and manage the
replacement and migration of Novell servers running on
unsupported hardware to new Dell server hardware.
Work with the
Network support team to identify and resolve any LAN / WAN
problems.
Provide immediate
support to the Service Desk and Desktop Support engineers to
identify and resolve reported problems.
[snip] Network
Services Engineer
19th August 1999 – 31st March 2000
Provide support
for the [snip] existing 3Com hardware based LAN infrastructure,
consisting of a Corebuilder 7000 and SS2700 and 3000 switches,
utilising HP Openview and 3Com Transcend network management
software packages. Installation and maintenance of a Checkpoint
FireWall1 software based firewall. Installation of a Cisco
router based solution to remote site access. Planning work on
the provision of data and telecomm network services for a large
building development within the [snip] site, including
design of the structured cabling, ATM network design and some
project planning.
[snip] Network Support Engineer
4th February – 6th August 1999
Provide 2nd
& 3rd level support for the SSI network, consisting
of 3Com Corebuilder 9000 and 7000 ATM switches and various Cisco
routers, including the migration of 2500 connections from a
legacy Ungerman-Bass bridged network. Provide a resolution to
routing and access problems across the Shell worldwide network,
using HP Openview network management tools.
[snip] Network Engineer
Services
12th January – 18th
January 1999
Installation and
configuration of SunOs based HP Openview system to enable
monitoring of the Ministry of Defence’s NavyNet national
network.
[snip] Server
Installation and Y2K Testing
28th October – 19th
December 1998
7 week contract to
install a Netware 4.11 server and a Windows 95 workstation at
each of 6 European sites for a major advertising agency.
Perform a hardware and software audit of all PC and Apple Mac
systems at each site for Y2K compliance and provide a complete
network and server health check. Software used was Bindview EMS
and Clicknet Y2K.
[snip] Network Analyst
London
NW1 September 1996 –
September 1998
Overall management
of the Trusts Ethernet based network, including performance
monitoring and troubleshooting, utilising Cabletron Spectrum
NMS, 3Com Transcend NMS and Novell Lanalyser.
1st and
2nd level hardware and software support for the
Trusts extensive PC based networks, covering Novell 3.12, 4.1
and 4.11, Windows NT 3.51 and 4, and various flavours of Unix,
at both server and client level, and incorporating more than 16
file servers and over 400 client PC’s. Supported hardware
consisted of Compaq Proliant rackmounted file servers, with Dell
Pentium based PC’s as clients.
Provision of
hardware and software support for the 3Com network hubs, bridges
and routers, including configuration and management of the two
3Com Cellplex ATM switches, and a Wellfleet Router.
Purchase,
configuration and installation of all new network hardware and
software, including its evaluation and testing.
Installation and
maintenance of all network cabling, incorporating single mode
optical fibre and Cat5 UTP.
[snip] Network Manager
Chartered Accountants
Dec. ’95 - Sept. ’96
London NW1 5QT
To devise and
develop the partnerships IT strategy, in order to maintain and
where possible improve the use and efficiency of data processing
tools. To provide network hardware and software support to the
partnership. First and second level hardware and software
support for the companies PC based network, using a variety of
software packages and hardware configurations. Manage the
purchasing, configuration and installation of all new PC and
network hardware and software, including evaluation and testing
of new products. Manage the installation and maintenance of all
network cabling within the building.
[snip]
Senior Network Support Operator
Aug. ’90 - Dec. ‘95
[snip] Operations Analyst
Company of America
Aug. ’88 - Aug. ’90
Readers Digest
Senior Operator (IBM Mainframe)
Association Ltd
Jan. ’85 - Aug. ’88
Vocational Courses
Netware 4.11 Advanced
Administration - Azlan
Spectrum SNMP
Management - Cabletron UK Ltd
Bay Router
Configuration
- Logical
Windows NT4 Server &
Workstation - Harlequin IT
Ltd
Lanplex Switching
Hubs Ops & Configuration - 3Com
Corebuilder 7000 Hands on ATM
Solutions - 3Com
Transcend SNMP
Management - 3Com
Cisco CCNA Boot
Camp - Wave
Technologies
Education:
Addey and Stanhope Grammar School: Sept. 1973 - July
1980
‘O’ Level:
English Lang., Maths, Physics, Chemistry, Biology, History, and
Pure Maths
‘A’ Level:
Computing Science
T.E.C. Certificate:
Applied Biology
Open University
Diploma in Computing
Novell
Netware 4.11 & 5.1 Certified Network
Administrator
Cisco
CCNA
Personal Interests:
Membership of the BCS.
Currently studying for Cisco CCNP certification.
References: Available on request. |
