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L A N G U A G E S
FRENCH: - Mother tongue,
ENGLISH: - Certificate of
Attendance at International Study Institute Of Ireland.
- BULAT(Business Language Test Service) /CNAM/Paris.
- Technical english: very good
- English speaking: in progress
- English writing and reading:
good.
PERSONAL
SKILLS AND COMPETENCES
CERTIFICATIONS: MCSE Windows 2000/2003 (full)
Citrix Metaframe XP Administration Certification
(CCIA in progress)
SYSTEMS
Microsoft Windows NT/2000/2003 Servers;
Active Directory
Microsoft Windows (95, 98, NT4.0, 2000, XP);
Terminal Server 2003; Microsoft Exchange 5.5 /2000/ 2003;
Microsoft SQL Server 2000; Oracle 8i ; CITRIX Metaframe
XP/Release 3.0/ Access suite 4.0
Tivoli Storage Management 5.3; Backup Exec 10; Landesk, VMware
skills
NETWORK LAN,
CISCO; TCP/IP, NETBEUI, SPX/IPX, EMC2 : SAN, CENTERA.
HARDWARE COMPAQ,
HP, IBM XSeries Servers ; EMC CLARiiON
CX300/CX500
CISCO Catalyst 2950/4506 Switches, Fiber
optique. Watchguard ;
SGBD PL/SQL,Visual
Basic 6, ADA 83/95,SQL,HTML, PHP,
Merise, UML,FORM 4.0,REPORTS 4.0
WORK
EXPERIENCES
2004 – 2007 [snip] -
Senior Systems
and Network Engineer
-
Managing, Maintaining and Monitoring
30 servers with in a data centre,
-
Managing and maintaining 1250 users,
600 PCs, and Group policies.
-
Responding to incidents identified
through monitoring or logged through the incident management
system,
-
Maintaining incident records on the
incident management system,
-
Completing Root Cause Analysis
reporting for high severity incidents,
-
Administration of Active Directory
Domains, Microsoft SQL 2000 Servers and Exchange 2003 servers,
-
Administration of the TSM storage
systems including backup and recovery,
-
3rd line problem management, building
servers and PCs to a standard build,
-
Supporting the Service Delivery
Manager in the production of service reports
-
Relating to infrastructure and
implementing software and infrastructure change within the AHP
process.
Microsoft Windows 2000/2003 Servers
-
day to day tasks solving and
monitoring: Network Services, File Storage, Print Services,
Messaging Services, Database Services, Anti-Virus and Firewall
Services, Remote Access and Backup facilities,
Exchange 2003 servers administration,
Outlook,
-
TCP/IP and other Protocol
Configuration
Applications management
-
Designing, Installing and Configuring,
managing the Citrix Presentation Servers ( Farm of five Severs),
60 applications, 150 printers.
-
Installing , Managing medical
applications such as Filemaker, Chimed, Cora, Bloc,
-
Publishing Resources, Software patch
management
-
Desktop builds and automation of
application deployment via Group Policy.
Backup
and restore management
-
EMC CLARiiON CX500 networked storage
system,
-
IBM Tivoli Storage Management
-
VERITAS Backup Exec 10.0d for Windows
Servers Management, Architecture,
-
VERIRAS NetBackup Management,
Network and system management
-
Managing and maintaining the AHP
network, system logs, security,
-
back ups, active directory, testing
and installing hardware,
-
Systems and applications upgrades.
-
LAN/WAN Installation & Configuration
(4506, 2950 Cisco switches)
-
Internet/Intranet Technologies
Data Base
administration
-
Technical DBA skills including Oracle
8i and 9i, and MS SQL 2000,
-
Setting up, administering and running
databases.
-
System security and backing up data
Mar 2004 – Nov 2004
[snip]
Citrix
Project infrastructure Manager/System Engineer
-
Citrix Project management,
Active Directory, Exchange 5.5/2003 management.,
-
Designing, Installing, migrating and
configuring a farm of six Citrix Servers with 140 applications,
150 printers,
-
Managing & deploying Microsoft, Citrix
and VMware based solutions of 1500 users
-
Designing Load Balancing and High
Availability Systems.
-
SQL Server 2000,
Exchange 5.5, Active Directory administration, Active Directory,
Firewalls management.
enior Systems Support
Analyst / Citrix Farm, MS Servers MCS
Aug 2003 – Feb 2004
[snip] :
French Technical Support Engineer
-
providing 2/3rd
line incident resolution,
-
responsible for
the definition and implementation of appropriate operational
support processes,
-
acting as a
technical designer within my specialist field.
-
responsible for
remote and onsite incidents and problems, operations of
technology,
-
change management
and technical design and all other general duties
-
Managing an maintaining
Windows Servers, Active Directory,
Veritas back-up,
-
TCP/IP and MS
Outlook management
-
Citrix Metaframe Xp
management.
2001- 2003
[snip] : System and Network
Administrator
-
Administrating Windows 95/98/XP,
Windows NT4, Windows 2000, MS SQL,
-
Configuring TCP/IP, DNS, Active
Directory, SMTP
-
Upgrading Windows NT to Windows 2000
Server.
-
managing the helpdesk ensuring roles &
fulfilled,reports,supporting customers with technical & business
information,SLAs,projects,working with other depts.,providing
support & guidance,identifying strengths & knowledge within a
team
1997 – 2001
[snip]: French IT Support Technician
-
1st line support for the desktop and
printing systems,
-
Users administration and call logging.
You.
-
Troubleshooting basic issues as well
as communicating all relevant issues to senior support staff.
-
Day to day tasks solving : backup,
password settings,
-
Excellent interpersonal and customer
service skills.
-
Working as part of a friendly,
committed team,
-
carrying equipment, deliveries,
installation of cables etc. -
2002
- DBA Oracle 8i, 9i training,
2003
-
DEST(Diplôme d’Etude Supérieure Technique : Bac+4)
CNAM/Paris .
2000
-
DPCT (Diplôme de
Premier Cycle Technique : Bac+2) CNAM/Paris
Graduated of Top Technician in Information Technology /CNAM
University
1984 - BAC C
OTHERS
Technical Knowledge & Kills;
· Excellent communication Skills
· Good organisational and good
planning skills
· Excellent troubleshooting,
judgement, and decision-making skills
·
High level of motivation, ability to
study and learn on the job. |
