­    MBA from India’s best Business School – Indian Institute of Management, Ahmedabad

­   Professional, Numerical skills, Organised, Self-Motivated, Interpersonal skills

Work Exp. 1.

HR Consultant, Talent and Organisation Consulting

[snip] Gurgaon, India                                                                                                                                                                                                                                               April 2006 - Dec 2006

[snip] is a leading provider of multi-service HR Business Process Outsourcing, and fully integrated Human Resources Outsourcing and Consulting.

Job Responsibilities:

§         Evaluation of Client’s Existing HR Systems - HRIS, HR Policy and standard procedures and practices, Job Evaluation, Project Management and accurate identification of Client’s requirements to ensure needs and expectations are met

§         Provide HR Generalist advice and guidance, best practices and legal requirements to the Client and help them develop internal expertise in managing ER/IR issues via coaching, counselling  and knowledge sharing

§         Undertake Change Management and Employment law related issues like HR Policy, Company Handbooks, Disciplinaries, Grievances and Redundancies/Outplacements, Equal Employment Opportunities, Payroll Processes, Employment transfer etc.

Worked in the area of Talent Management under the following heads:

Ø      Competency Assessment Centre

§         Undertook Competency Assessment Centre for Client’s Middle and Senior Managers

§         Created Tool Competency Matrix and held discussions with Client’s HR team to map Competencies with Job Profiles to re-define Minimum Proficiency levels

§         Assisted Client’s recruitment team in meeting the requisite talent (KSA- Knowledge, Skills and Abilities) needs through recruitment efforts

§         Assisted Client in developing a Competency-based HR System

­        Performance Management System

­        Succession Planning

­        Training and Development

­        Career Development Opportunities

Ø      Long-term/Short-Term Incentive schemes

§         Developed Employee Stock Option Plan for Top Management Long term Incentive Scheme

§         Developed Phantom Stock Plan as an alternative for Stock Option Plan

Ø      HR Diagnostic study

§         Diagnostic Study of practices followed for critical HR processes, using People Practices Inventory (PPI)^TM

­        Recruitment and Orientation

­        Job Description and Evaluation

­        Performance Management

­        Leadership Development

­        Pay and Benefits

­        Reward and Recognition 

Ø      Employee Engagement/Satisfaction Study, HR Audit and Action Planning

§         Created Engagement Questionnaire to get employee opinion on organisation’s policy, immediate manager, senior management, pay and benefits, work culture, co-workers, company’s strategy etc

§         Travelled to client locations and administered the anonymous survey to 1800 employees

§         Undertook data analysis and created report on the study result – department wise, level wise, location wise etc.

§         Identified critical areas of the organisation needing improvement

§         Undertook Action Planning sessions with the Client’s team to plan the way forward

Ø      Global Sourcing

§         Vendor Selection Assignment for Business Process Outsourcing for a leading European telecom company outsourcing  customer service, payroll and other HR processes to India

­        Created “Request for Information (RFI)” and “Request for Quotation (RFQ)” documents for vendors

§         Multi-city Location Study for Talent Availability required for setting up a engineering design centre in India for a major US based electric company

Ø      Compensation & Benefits Benchmarking Study

§         Worked on C&B Study for  organisations in Media, Web Services and Manufacturing sector

§         Generated contacts in target companies to get compensation and payroll related information

§         Undertook Job Matching exercise in terms of Company Demographics, Grade Structure and Progression, Job Profiles, Level Equivalence, Salary Structure

§         Assisted the Data Reconciliation team to understand the company’s pay policy and provide analysis.

§         Generated  Reports for Market Study or Custom Study for C&B Benchmarking

Work Exp. 2.

Graduate engineer and Human Resources Assistant

[snip]

Gurgaon, India                                                                                                                                                                                                                              July 2002 - May 2004

[snip] is one of the world’s premier engineering, construction, and Project Management companies.

Job Responsibilities:

§         Worked with the Design Engineering team and Project Management teams on power and process plants

§         Worked with the Human Resources Division

­        Ensured effective liaison for the Recruitment function

­        Implemented and coordinated studentship recruitment process for various divisions: Visiting campuses, Short listing CVs, Psychometric testing and arranging and conducting interview processes

­        Managed Post-Hiring Processes and Undertook New Employee Induction and Orientation Sessions

­        Assisted in preparation of employment contracts for new hires

­        Assisted in the administration of joiners, leavers and transfers, Assisted Senior HR managers with the exit interviews.

­        Worked on HRIS to maintain employee data integrity, attendance tracking, disciplinary/grievance issues, training schedules, benefit details etc.

­        Ensured maintenance of HR policy files and updating of employee handbook and other company handbooks

­        Developed the Graduate Engineer Training Module, Procedures Manual, Training Calendar, and training handbook.

­        Supported in the organization of Recruitment training and other training events

­        Trained Graduate Hires on Technical and non-technical modules

. Engineering fundamentals and Software

. Assertiveness

. Listening, Written Communication skills

. Time Management Skills - Managing work pressures and Multitasking

. Organizational Culture

­        Attended meetings with the HR team on various issues- Disciplinaries, Grievances and Redundancies, HR Best Practices, changes in Employment Law and Contracts and Benefits policies

­        Supported to the HR Manager and HR Officers with administrative tasks and ad hoc projects

­        Acted as the First Point of Contact for HR/Organizational Culture Related feedback (and/or grievances) for Graduate Hires

­        Part of Focus Group Discussions Team conducted by HR Division to improve communications and promote a productive work culture and organizational efficiency

§         Worked with the Information Technology and Systems (IS&T) division as a database troubleshooting learning member.

Ø      Part Qualified for “Professional Development Scheme” of CIPD - Licentiate Membership

§         Completed Module 1 – “Leadership and Management”

Ø      Member Head of Graduate Engineers forum

§         Interacting with Graduate Engineer Trainees of all Bechtel offices across the globe

§         Designed the Graduate Engineer Training module

Ø      Nominated for Process Improvement Projects (PIP s) for process analysis and implementation of Six-Sigma techniques

§         Worked as Data Analyst and Process Plan Developer for two PIP s

[snip], Mumbai                                                                                                                                                                  April - June 2004          

Ø      Concession Agreement Development for Seaway over Mumbai

§         Prepared Legal and Contractual Agreements and Documentation for multi-million construction projects

§         Knowledge of UK Labour and Employment Laws and Legislations

§         Proficient with all MS-Office Applications- Word, Excel (including Advanced Data Analysis functions-Pivot Tables, Lookup functions etc.), PowerPoint, Access, Outlook

§         Statistical Analysis Tools and Techniques - SPSS, Data Mining

·         Payroll Processes

·         Database Management and Analysis

·         Best Employers Study conducted by [snip], Change Management, Balanced Scorecard, Compensation and Benefits

§         HR policies, procedures and practices at Business Process Outsourcing firms in India

­        Visited BPO s and customer contact centres in Ahmedabad

­        Interviewed HR managers, got email interviews from HR managers of major IT firms.

­        Studied Talent management issues, Employee Satisfaction, Attrition faced by them

­        Strategized and suggested Policy Level changes relevant and applicable for a level-2 Outsourcing destination

§         Project on Vehicular movement and Employee Performance in Inspection Department at Maruti-Suzuki Ltd. (Leading Automobile Manufacturing Organization in Asia).             Undertook meticulous study of :

­        Skills Development and Career Advancement Policies at the worker and floor manager level

­        Management of Unionised Labour- Disciplinaries, Grievances and Redundancies

­        Measuring Employee Commitment Levels

­        Development of Continuous Improvement Processes

­        Incentives Programs for Efficiency Enhancement

­        Workplace Safety Policies, Procedures and Implementation

§         Project on “Sales Force Incentive Schemes and Motivation Levels and their Effect on Sales Performance for Fast Moving Consumer Goods sector in comparison to High Tech Products sector.”

­        Investigated Practices followed in Sales Incentive Programs, Employee Recognition Programs, perception of Sales Force and managers and effect on Sales Performance, Attrition, New Product Introduction, Recruiting Strategies in FMCG and High-Tech Products sectors.

§         Team Member of Consulting club at IIM-Ahmedabad

§         Nominated Core Member, Logistics Team for IIMACTS (Dramatics Club) at IIM-Ahmedabad, 2004-06

§         Nominated Core Team Member, Mess Committee at IIM-Ahmedabad,2005-06

§         Organizer, SPIC-MACAY (Society for Promotion of Indian Classical Music and Culture Amongst Youth) events and blood donation camps at Delhi College of Engineering (DCE)(2000-01).

§         Organizer, MACH-2001(Technical fest of Mechanical and Production Engineering Department, DCE). Led a five-member volunteer team for Epoch (All-India Paper Presentation Contest).

§         Member of a Charitable Group for upliftment of underprivileged people. Activities include health, education and vocational training.

§         Member  of  Students’ Organisation for Managerial Assistance to recommend strategic and tactical changes for GIAN (Gujarat Grassroots Innovations Augmentation Network)

§         Won second prize in an Agro-Business Plan on Spot Commodity Trading in Inter B-School Business Plan Contest.

§         Interests: Traveling, Organizing Events, Reading (Joseph Heller, Paulo Coelho, Ayn Rand etc.), Writing, Dancing.