Personal Profile 

An ambitious individual, with over 12 years experience in the IT Industry, currently working towards CCIE accreditation. Key skills include large scale technical architecture and design, pre-sales consultancy, departmental management, team management and full project management abilities with proven successes on large scale implementations both from the project and technical sides. The ability and confidence to communicate effectively to all levels thus bridging the gap between management and the technical arena with a high level of business understanding.

Education 

1991 – 1995                  University of Sheffield - BSc Chemistry

                                    Maths A-Level equivalent.  Computer and Networking Studies 

1984 – 1991                  Henry Hartland Comprehensive School, Worksop

                                    Four A-Levels, Nine GCSE’s 

Key Qualifications  

·         BSc Chemistry

·         Prince 2 Practitioner

·         Currently working towards CCIE

·         Cisco CCNP & CCDP

·         Cisco Security Specialist

·         MCSE (Windows 2000)

·         MCSE (NT 4)

·         CNE (Netware 5.1)

·         Citrix CCA 

Current Employment

Freelance Technical Consultant 

Current Projects 

• Network DR design and implementation for one of the UK’s leading design partnerships utilising BT IP Clear MPLS provision, IPSec VPN’s and Cisco infrastructure. Incorporating full project and resource management.
• Architectural design, project management and implementation of the IT and Telecoms infrastructure for a college in Tripoli, Libya.

Completed Projects 

• [snip]: technical consultant and lead for the 5 month implementation of EMBC internet resilience project. Incorporating full technical management of the project, design and troubleshooting of a 2,500 site, 200,000 user educational network.
• [snip] lead project manager and technical architect for the IT integration and merger of two leading agricultural companies during the 4 month project duration. Incorporated full office moves, Windows 2000 integration and network integration, and troubleshooting.

Previous Permanent Employment

[snip]                                                                                   Customer Solutions Architect                                  

                                                                                            January 2006 to September 2006

Responsibilities 

• Design, project management, troubleshooting and implementation of a major Broadband Consortium WAN and hosted services
• Budgetary control and analysis of projects
• Team management for a staff of seven incorporating appraisals, training plans and interviews
• Network capacity planning, management and security policy implementation
• Network management and IPS project design and implementation
• Hosted services server farm re-design incorporating new Big-IP load balancer implementation
• Firewall design and management (Nokia IP 1220 running CheckPoint NGX)
• Customer relations and supplier management
• Bid plan development and business modelling
• BS 7799 information security policy implementation

Key Achievements

• Effective troubleshoot and fault analysis of hosted services issues with portal applications. Deployment of new load balancers to remove infrastructure bottleneck.
• Customer management and development of communication pathways
• Procedure development and documentation to ITIL standards
• Infrastructure documentation
• Technical support process re-design

[snip]                               Network and Telecommunications Team Leader                                                      

                                                                                                                May 2003 to December 2005

Responsibilities

• Design, project management, troubleshooting and implementation of the DCC corporate LAN’s, WAN and Telecommunication infrastructure – encompassing over 500 sites and almost 12,000 users
• Budgetary control and analysis of projects
• Team management for a staff of eight incorporating appraisals, training plans and interviews
• Network capacity planning, management and security policy implementation
• Telecommunication migration strategy and VOIP pilots
• Token ring to Ethernet migration planning and implementation
• Supplier and customer relations
• Strategy planning
• Liaison with inter-departmental IT Groups and councillors

Key Achievements

• Successful network management implementation, incorporating fault analysis, capacity reporting and SLA reporting using Cisco Works, Castle Rock SNMPc and Netflow
• Completion of the infrastructure migration, at approximately 15% under-budget and six months prior to deadline. Project budget was £11 million over a three year period.
• Integration of Education network team and merger of management structure
• Procedure development and documentation
• Integration of private sector ideals into a public sector team
• Design and implementation of Corporate wireless network infrastructure
• Adherence to industry design guidelines and best practices

[snip]                                           Business Development Manager                          

                                                                                                                        May 2000 to May 2003

Responsibilities

• Design, implementation and modification of NT and Netware based customer networks and network infrastructure (WAN and LAN) - primarily Cisco based
• Project management and development (running from initial project definition to completion, and budgetary control)
• Pre-sales customer meetings, encapsulating needs-analysis and problem solving
• Cisco PIX and IOS firewall design and configuration
• Production and Presentation of training courses to customers
• Demonstrations of new technologies
• Customer SLA negotiations for remote support service, and SLA management acting as key bridge between Syscare support services and the customer
• Management of NT and Cisco technical business unit, incorporating engineering appraisals, training and development, team management and motivation for 5 engineers.
• NHS technical liaison within the organisation incorporating both pre and post sales design and implementation projects

Key Achievements

• Design, management and implementation of the IT infrastructure present in the Saudi British Electronics Institute (£500K project), incorporating integrated Netware and NT based network, running on a layer 3 Cisco switched infrastructure with 300 initial users, incorporating full IT project management.
• Development and progression of in-house network infrastructure incorporating “remote support” Cisco infrastructure.
• Project management and implementation of office move for a 500 user based network. Full network services were maintained, with the new office being associated with a global wan infrastructure, allowing a tiered move.
• WAN / LAN re-design and re-address for a major northern newspaper group, with the requirement to maintain services.
• WAN and LAN design and implementation at major NHS patch. Implementation of both link state routing protocols and meshed, load balanced topology.

[snip]                                                                 Pre and Post Sales Engineer 

                                                                                                                       May 1998 to April 2000

• Internal IT systems management for NT based, three sites, 100-user network. Internal LAN and WAN design and implementation. MIS Reporting.
• Pre and post sales IT consultancy for the sales team, incorporating Cisco, Windows NT and Novell projects.

[snip]                                                       PC Support and Networks Officer 

                                                                                                                                        1996 to 1998

• Administration and management of Novell 3.12 and 4.11 500-user network. Desktop build design.
• LAN & WAN design and administration
• User support and helpdesk management.

[snip]                                                              Network and MIS Manager 

                                                                                                                                         1995 to 1996 

• Management and administration of Novell 3.12 network. PABX management.
• Accounts and production system administration, MIS reporting and production planning.

Interests               Squash, fitness, DIY, and music.

Referees               Details available on request