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I am a highly experienced IT professional with excellent
interpersonal skills. Have over twelve years of IT expertise and
possess a wide range of skills. I am a conscientious and
exacting worker who is always open to new ideas. Have excellent
troubleshooting skills and, a systematic approach to problem
solving. Am an eager and willing worker who is always looking
for the opportunity to further develop my knowledge base.
Capabilities
·
12
years IT experience of working in a wide ranging areas.
·
IT
expertise in a wide range of technologies.
·
Project completions of network / email / desktop migrations/
rollout.
·
Supervision of teams to provide internal support
·
External company liaison to provide consultancy and support
Education
Scheidegger
Training
Luton
Information Technology
PC/Server/Maintenance A+
Information Technology
Network +
Information Technology
Currently studying Cisco CCNA intro,
Cisco ICND
Tycoch College,
Swansea
City and
Guilds 706-1
and 706-2
Cefn Hengoed Comprehensive,
Swansea
English Language
GCE/O Level – B Grade
Mathematics
GCE/O Level – C Grade
Art
GCE/O Level – A Grade
History
CSE
– Grade 1 ( C, O-level pass)
Chemistry
CSE - Grade 2
Employment
[snip]
2003-
Business Description:
PC/Server and Network Services.
Position Held:
Company Director/ Engineer
IT business concentrating in PC/Server/Epos installation,
repair/upgrade and network services run in conjunction with
IT contracts.
Major Achievements:
-
Developed successful business with solid reputation for
quality of service.
-
Solid
reputation in the news agency/ corner shop community, for
dealing with epos problems and staff training over a number
of years.
-
Help
develop IT skills of local community members over a
number of years with PC skills classes.
[snip], Swansea
1998-Jan2005
Business Description:
Retail Outlet (community shop). Florist, Newsagent-Off
licence.
Position Held:
Company director.
Purchased Retail outlet to increase turnover by implementing
e-business strategies. Sold business profitably, as a going
concern in 2005.
Major Achievements:
-
Installed, maintained and upgraded both store's Epos
systems and networked back-offices and, web site development
and maintenance.
-
Developed staff training programs for on-line sales, and use
of Epos and back-office.
-
Created business that became a vital part of the community
and, reached final of 'Bestway business of the year'
competition for largest turnover increase.
[snip], Swansea
1994-1998
Business Description:
International wholesale warehouse company.
Position Held:
Trading
office, IT supervisor.
Supervise running an IT team of purchase order and, stock
control clerks. My duties included staff training,
troubleshooting, data analysis and, presentations.
Major Achievements:
-
The efficiency of my team reduced overall stock holding from
£7m to £3.7m while reducing 'out of stocks' by 37%.
-
Helped bring store into profit and, store's first staff
profit share within first 12months on department.
-
Coordinated and, implemented regular staff IT training
programs throughout the store including Telxon and, Epos
training, Windows applications , department specific IT
training.
[snip], Swansea
1992-1994
Business Description:
Bedroom furniture retail group.
Position Held:
Manager of Cardiff outlet.
Duties included day to day running of store. Stock control.
Staff sales and, product training.
Major Achievements:
-
Helped my team bring new store into profit within first
12months of opening.
-
Exceeded bottom-line targets year on year until leaving
company.
-
Youngest and most successful store manager in the company.
[snip], Swansea
1989-1992
Business Description:
Specialists of niche market electronic products
Position Held:
Sales manager.
Coordinated a team of direct sales people selling newly
developed12v products to the motor home and motorboat industry.
Major Achievements:
-
Successfully run an exhibition stall with record year on
year sales at the National Boat shows.
-
Increased business to the extent that my trebled my team
size during my time there.
-
Captured many new and important client contracts Including
the 'Camel' formula 3000 race team.
Professional traning & Product Experience
Windows NT Server 4, 2000, 2003, 95, 98, me and xp,
Novell NetWare: 3 & 5
Net ware, Unix:
SCO/Sun OS/HP-UX/Aix/Solaris/Siemens Nixdorf,
Linux:
SuSe, Red Hat,
Mac Os X Server, AE Server, MySQL, Firewalls, AAA Server, Vo-ip
Wireless technologies. Pc/ Server Hardware maintenance ,
advanced configuration, Troubleshooting. AN, TCP/IP Network
cabling, installation. Cisco IOS/ICL management. Cisco product
range installation. Cisco router, Cisco catalyst
switch installation and, management. Directory services, fault
tolerance/disaster,recovery and, routine maintenance. Multilayer
switching, Routers, AS5400 Universal Gateway, ONS 154584 DWDM
Optical Network System, DSLAM 6100, GBIC. Desktop applications
Word and, Excel installation, usage and, upgrade. |
