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Terms Of Service |
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Do you charge
Candidates to use the service? |
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No. [ top ] |
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I like the idea of hiring direct, but can I use ITCD to negotiate with the
candidate |
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Yes. If you do not wish to negotiate terms with the
candidate, we will undertake this for you. However you are still responsible for the terms agreed, we only act in an advisory role for you. [
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Will I
receive lots of telephone calls? |
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No. We do not call clients
unnecessarily. [
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What guarantees do I have that my search will
offer suitable people?
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None. We will only forward details of
candidates who fulfil your requirements. The more specific the data provided to us by both yourselves and
candidates, the more likely it is that those candidates selected will prove able to undertake your work for you. Update: you can now undertake the search yourself using the ITCD on-line
search
facility.[ top ] |
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Do I get a guarantee on the quality of work from the
candidate? |
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Part of the appeal of this service is that once we have put you in touch with
candidates who can provide the service you require, it is for you both to agree a mutually acceptable framework
within which to work. You can request such a guarantee, and the
candidate can choose to agree or not. [
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What cut do you take from
candidate's work fees? |
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None. [ top ] |
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You pay ITCD and we pay the candidate,
or if you are using the Contractor Introduction Service, you do. [
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What if my Company rules only allow
me to hire through Preferred Supplier Lists? |
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Naturally, for the benefit of the
company we would suggest you try to change policy. However, in
extreme cases we may still be able to help. Talk to us about your
specific needs.[
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If my Company rules only permit me to hire through a third party with payment being made to the third party, can I still use your service? |
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Yes. We have a special facility to solve this. Your
candidate can use one of the many umbrella organisations in the
market place to handle Invoicing. [
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Do you tell
candidates when you send their details to me? |
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Yes. We obtain their permission first to send their resume to you. (also see next item) [
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When you send me details of a
candidate, do you tell them who I am? |
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No. Part of the attraction of the service to
clients is that they are able to receive details of people who fit their vacancy requirements, and that they can then choose who they contact. [ top ] |
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Do I have to pay any fees if I engage a
candidate, or reengage one I have used before? |
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Yes. We charge a one off finders fee of #750
(reduced to #650 if you have previously taken a candidate on
contract from us
in the past 6 months). All fees are plus VAT at the prevailing rate [
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Do I have to pay any fees if I offer a
candidate full time employment? |
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Yes, full details can be found on our sister site
ITCD Permanent who handle
all our permanent positions. [ top ] |
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Does your database only contain
candidates who are available full time? |
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No, we also accept membership from Permanent, part-time, home workers, and those seeking fixed price work. [
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What if I am unhappy with the quality of work provided by the
candidate? |
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In the first instance, this should be discussed directly with the
candidate. If you are unable to reach any agreement on a way forward, you can withdraw from your agreement with them.[
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What happens if the
candidate lets me down, or commits a serious breach of trust? |
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We will investigate any such incident, and if satisfied that unprofessional behaviour has occurred, we will
remove the candidate from our database of candidates. [
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Do you share your database with other organisations or sell my details? |
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No. Not without your permission.[
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Do you offer any discount or pay any fee for introductions? |
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No. This would increase client fees,
which would reduce client numbers, which would reduce opportunities
for candidates.[
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Why do you prefer I contact you via the Internet? |
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If we provided more telephone lines, we would need additional staff to answer them. This
would increase our costs, which in turn would result in higher fees.[
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How do I start to use the service? |
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You should complete our online registration page,
and fax your letter head to us on 0845
226 3628 /+44(0)207 043 3106. [
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You can search our database here
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And the address? |
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To reduce the amount of postal spam we receive, we
ask you to
email us to request our address. |
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What if I have questions not answered in this FAQ? |
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Send them to queries@it-consultants-direct.co.uk we will endeavour to answer any questions you have within one working day. [
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